bluebell-railway.com Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas Santa Express

Christmas Santa Express trip was fabulous. Booked a carriage compartment and took the family including 3 grandkids. Place was buzzing with Christmas spirit. Station staff dressed in period uniforms were so friendly and welcoming. Merry go round at the station was great for the kids. Train took us to the next station where Santas grotto was located. Short queue then we all went in to meet the big man. He was amazing with the kids and they all got a present and got to chat to Santa. On the platform was a vintage fun fair which again the kids loved. Food and drinks were reasonably priced. The kids got to go inside the engine that was taking us back and talk to the drivers, see the fire box etc. Then back on the train return journey. Then a walk around the engine shed full of old steam engines. Thoroughly enjoyable visit. Highly recommended.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff so friendly and very…

Amazing staff so friendly and very knowledgeable about the railway and about the history and had all the time in the world for our disabled son who loves it there and has been a number of times with us tonight we went for the steam lights and what a amazing and magical experience he loved it all and was so happy to be able to go on the footplate as well what I believe made his experience tonight that extra special
Would like to thank all the staff there who made our visit so special and amazing

23 December 2025
Unprompted review
Rated 5 out of 5 stars

The Ghost Train Event

We had the delight of attending the first ever Ghost Train event on Friday, and it was absolutely brilliant! From the spooky arrival of the train to the fantastic actors, everything was dramatic, beautifully organised, and great fun. We had a wonderful night thanks to everyone’s hard work and planning. Highly recommend — we’ll definitely be back!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Railway, well worth a visit

We went to the Bluebell Railway for a special event - Lazer Jet Fan Day. For our son this was absolutely brilliant, meeting an idol, someone who is in station al especially for those who are neurodivergent.
The railway put on such a wonderful welcome and their support was unquestionable. The team from the train drivers, platform staff, kiosk were just so welcoming and engaging. John who supported Lazer Jet and the fans was just amazing.
The railway was incredible so informative and well Maintained. Beautiful stations. Would highly recommend a visit to the railway.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick Review

Went here yesterday for a wedding, honestly we all had a tremendous time! It felt like going back in time, watching the world go by. Staff were very friendly and attentive; as well as delicious food. Would highly recommend anyone to come here as they put on a great experience, 10/10!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

This was a excellent experience

This was a excellent experience. The steam light experience was outstanding. This was a fully wheelchair accessible the staff were there to support you getting on and off the train. The staff were excellent and offered a first class service from the booking team to the staff on the day. We will definitely be go again next year.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

What a stunning place

What a stunning place, dripping with nostalgia, from the moment you arrive you are transported to another Era, we went on the Christmas evening pullman train fantastic food and service, you step onto that platform and you are in 1920s,, with carol singers at one station and the Christmas lights periodically appearing along the journey , exceptional value evening. Thank you

12 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look