BON CHARGE Reviews 

1,586
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 991 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and effectiveness of products, reporting significant improvements in sleep, skin health, and overall well-being. Many users find items like red light masks, therapy blankets, and blue light blocking glasses easy to use and integrate into their daily routines. However, some people mentioned dissatisfaction with customer service, citing issues like non-existent responses, slow communication, or a lack of resolution. A few other people also felt that some products had quality issues, such as devices not holding a charge, arriving damaged, or experiencing premature wear.

What people talk about most

Product

People report positive experiences with product, with many finding items like the Red Light pod easy to use... See more

Quality

Reviewers mention positive feedback about quality, with many praising products as high quality, high value,... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and effectiveness of... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased red light hat and haven't used it yet. It was out of stock and had to wait longer than expected. No notification about waiting for next shipment, I had to reach out. But loving the other pro... See more

Company replied

Rated 4 out of 5 stars

I’d formally like to thank past me for buying this… I had my doubts… “ok but will it really make a difference?” “did I just waste my money on some fancy blanket?” Or worse… ”am I... See more

Company replied

Rated 5 out of 5 stars

I purchased a boncharge red light therapy mask which l was very pleased with skin felt and looked fresher within 6 weeks. Unfortunately the mask started flickering! I contacted boncharge customer serv... See more

Company replied

Rated 5 out of 5 stars

I purchased their product, the red light mask in June when I saw Steven Bartlett promote it in his podcast - yes, I was ‘influenced’! At first I wasn’t sure whether it was doing anything at all but no... See more

Company replied


Company details

  1. Wellness Center
  2. Health and Beauty Shop

Written by the company

Introducing the world’s largest selection of premium, science-backed technology designed to enhance sleep, recovery, beauty, and overall wellness.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(1,586)

999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my mini mat!!!

Love my mini mat!!!
My sleep is better and my lower back rarely crosses my mind. These things are HUGE!!
I got my mom and sis to purchase one as well!

1 December 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Katherine, thank you so much for sharing this. We’re thrilled to hear the mini mat has made such a difference for your sleep and back.

It’s even better knowing you’ve recommended it to your family. We really appreciate your support.

- The BON CHARGE Team

Rated 5 out of 5 stars

Products are well made, backed by science

Products are well made, scientifically tested and work! Easy to use, too.

Depending on how much you can afford to spend, there is a product for you.

27 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Thank you for your thoughtful review Lynette. We’re so glad to hear you’ve found the products effective, easy to use and aligned with your needs.

We really appreciate you taking the time to share your experience.

— The BON CHARGE Team

Rated 5 out of 5 stars

Game changer, getting the best sleep I’ve ever had

This company really just makes great quality products and in my experience their red light lamps with blue light blocking glasses are a game changer, I’ve never slept better. These products will without a doubt improve anyone’s sleep and therefore overall health and wellbeing.

17 October 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Love this Cesar, thank you for sharing. So glad to hear the red light lamps and blue light blocking glasses have made such a big difference to your sleep.

It’s amazing what the right light can do. Really appreciate your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

blue light blocking glasses

I love my new glasses. I pick an hour before bedtime, all the lights are turned off and the glasses go on.

I bought them to help with sleep. Too early to say whether they are making a difference but I think they are definitely a piece to the puzzle that I needed.

27 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Carol, creating that wind down routine before bed can make such a difference.

It’s great to hear the glasses are becoming part of your nightly setup already. Appreciate you sharing your experience.

— The BON CHARGE Team

Rated 5 out of 5 stars

Amazing products

I have blue light blocking glasses, red light toothbrushes, EMF mat, laptop mat and recently my most favorite product, red light bulbs! These bulbs have been changing our nightly routine so hard! My husband just told me he wants them in the bathroom too… slowly but surely converting him to the wellness space!!!

28 November 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Claire, it sounds like you’ve built the full setup and are converting the whole household along the way.

So glad to hear the red light bulbs are making such a difference to your nightly routine. Appreciate you sharing this.

— The BON CHARGE Team

Rated 5 out of 5 stars

Five stars

This company has been wonderful to work with. They respond quickly to email and genuinely care about their customers. Their products are high quality and they aim for full customer satisfaction. My family has been enjoying the EMF changing bracelets. My husband reports improved HRV when wearing his. Overall wonderful products and company.

17 December 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Sarah! Thank you so much for the kind words. We’re really glad you’ve had a great experience with both our team and the products.

Love hearing the whole family is enjoying them and that your husband’s seeing a difference too. We really appreciate your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

Ideal for voyage !

Very useful and effective product. Easy purchase process, fast shipment. I have ordered mini LED therapy Panel (that can be easily taken to all my trips and vacays). Cannot have enough of it. Strongly recommended.

6 February 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Yes Anna! The mini panel is perfect for travel, so great to hear it’s coming with you on all your trips.

Glad the whole experience from purchase to delivery was smooth too. Really appreciate the recommendation.

— The BON CHARGE Team

Rated 5 out of 5 stars

I bought a few different infrared light…

I bought a few different infrared light products and I love them. I have noticed new hair growth from the red light cap, and I love my red light bullet which I use for targeted areas wherever I need it. And the red light toothbrush my husband loves using. I’ll be buying more products soon. I want them all!

1 January 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Aubbrhea! So great to hear you’re seeing results already, especially with the cap. We’ll be excited to see what you add next to your routine. We’ve also got a range of guides and resources on our blog to help you build out your setup and get the most from each product.

Thanks so much for your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

Great products

Great products. I have the facemask and the handheld red light device. Absolutely love both of them!

1 January 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Love this combination Courtney. The face mask and handheld device work so well together for both routine and targeted use.

So glad you’re loving both. Really appreciate you sharing your experience.

— The BON CHARGE Team

Rated 5 out of 5 stars

Great customer care great service.

Great customer care service.

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Samina,

Thank you for the kind words. We’re so glad to hear you had a great experience with our customer care team.

We really appreciate you taking the time to share this.

— The BON CHARGE Team

Rated 5 out of 5 stars

Great products and great customer service

I love the products I have purchased and when I had a problem, customer service was quick to remedy the problem.

25 December 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Thank you for sharing this Tracy. We’re so glad to hear you’re loving the products and that our team could resolve things quickly when needed.

We really appreciate your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

Great quality products

The products sold by Bon Charge are of excellent quality. I am very satisfied with all the products I bought.
My favorite article is the red light cap, which I bought a few month ago. My hair, which I had lost a lot of during breast feeding, is starting to regrow nicely.

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Thank you for sharing this. We’re so glad to hear you’re happy with the quality across the products.

It’s especially great to hear the red light cap has been supporting your hair regrowth. We hope you are enjoying motherhood, congratulations!

— The BON CHARGE Team

Rated 5 out of 5 stars

So far I have the red light night stand…

So far I have the red light night stand and the red toothbrush. I have been very happy with both.

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Hi Heather, great combo to start with. So glad to hear you’re enjoying both the red light night stand and the toothbrush.

Appreciate you sharing your experience.

— The BON CHARGE Team

Rated 5 out of 5 stars

Sauna Blanket - Amazing

I've been using my sauna blanket for a couple years and it has become part of my "daily ritual". Whether first thing in the morning, post-workout, or winding down the day.......my sauna blanket is my go-to place.

25 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Sounds like your sauna blanket has become a core part of your daily routine Steve. Appreciate you sharing your experience.

— The BON CHARGE Team

Rated 5 out of 5 stars

Beautiful products

I have bought several red light products from Bon Charge now I love each and every one of them It’s hard to choose a favourite I have given them as presents also Well worth every penny

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Love that it’s hard to pick a favourite! We really appreciate your support and you sharing this.

— The BON CHARGE Team

Rated 5 out of 5 stars

My go-to for red light and blue-blockers

They're my go-to company when looking to reduce the effects of light pollution and take advantage of red light tech.

The service is great despite my local customs working against me.

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Wow! Being your go-to for red light and blue light solutions means a lot.

Glad the service has still come through even with customs delays. Really appreciate your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

Love the red light toothbrush!!!!!

Love the red light toothbrush!!!!!

25 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Love the energy. So glad you’re enjoying the red light toothbrush.

Really appreciate you taking the time to share.

— The BON CHARGE Team

Rated 5 out of 5 stars

Best devices on the market

I am a huge believer of red light and have been using the bon charge red light blanket three times a week. I love it it helps me with sleep, recovery from the gym, it calms me and I love the feeling when I lie in it. I also use the neck mask and the hand wand around my eyes. I bought my husband the cap and he has used it for six months and his hair has never looked better. The products are easy to use, they work and I cant recommend them enough. My dentist just told me about how good red light is for your gums - so I may need to get the tooth brush now. I would give it ten stars if I could.

1 December 2025
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

We love this. Sounds like you’ve built an incredible routine across multiple products and are really seeing the benefits.

Great to hear it’s supporting everything from sleep and recovery to hair and overall wellbeing. We’ll be here when you’re ready to add the toothbrush too.

Thanks so much for your support.

— The BON CHARGE Team

Rated 5 out of 5 stars

Great products

Great products, fast delivery and excellent customer service when i had a query

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Thank you for sharing this. We’re so glad to hear you’ve had a great experience across the products, delivery, and support.

We really appreciate your feedback.

— The BON CHARGE Team

Rated 5 out of 5 stars

Bon Charge are my family's go to for Infrared Therapy

Bon Charge are my family's go to for Infrared Therapy. We have been using their products everyday for the past year with great results.

26 March 2026
Unprompted review
BON CHARGE logo

Reply from BON CHARGE

Being your family’s go-to for infrared therapy means a lot.

Amazing to hear you’ve been using the products consistently and seeing results. We really appreciate your support.

— The BON CHARGE Team

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