BON CHARGE Reviews 

1,587
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 991 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and effectiveness of products, reporting significant improvements in sleep, skin health, and overall well-being. Many users find items like red light masks, therapy blankets, and blue light blocking glasses easy to use and integrate into their daily routines. However, some people mentioned dissatisfaction with customer service, citing issues like non-existent responses, slow communication, or a lack of resolution. A few other people also felt that some products had quality issues, such as devices not holding a charge, arriving damaged, or experiencing premature wear.

What people talk about most

Product

People report positive experiences with product, with many finding items like the Red Light pod easy to use... See more

Quality

Reviewers mention positive feedback about quality, with many praising products as high quality, high value,... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and effectiveness of... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased red light hat and haven't used it yet. It was out of stock and had to wait longer than expected. No notification about waiting for next shipment, I had to reach out. But loving the other pro... See more

Company replied

Rated 4 out of 5 stars

I’d formally like to thank past me for buying this… I had my doubts… “ok but will it really make a difference?” “did I just waste my money on some fancy blanket?” Or worse… ”am I... See more

Company replied

Rated 5 out of 5 stars

I purchased a boncharge red light therapy mask which l was very pleased with skin felt and looked fresher within 6 weeks. Unfortunately the mask started flickering! I contacted boncharge customer serv... See more

Company replied

Rated 5 out of 5 stars

I purchased their product, the red light mask in June when I saw Steven Bartlett promote it in his podcast - yes, I was ‘influenced’! At first I wasn’t sure whether it was doing anything at all but no... See more

Company replied


Company details

  1. Wellness Center
  2. Health and Beauty Shop

Written by the company

Introducing the world’s largest selection of premium, science-backed technology designed to enhance sleep, recovery, beauty, and overall wellness.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,587)

999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solid products and excellent customer experience

I’ve purchased several Boncharge products including the red light night light, plug-in night lights, and the sauna blanket, and I’ve been really pleased with the overall experience.
Shipping & Customer Service: Everything arrived right on time, and their customer service has been solid whenever I’ve reached out. Their email communications are helpful and keep you informed throughout the process.
Products: The red light night light has genuinely made a difference in my evenings. I’ve noticed it helps me wind down naturally, and I’m sleeping much deeper since incorporating it into my routine. The plug-in night lights are convenient and work as expected. The sauna blanket has been great for grounding and relaxation sessions.
Overall, Boncharge delivers quality wellness products backed by responsive service. Would recommend if you’re looking to improve your sleep routine or add some wellness practices to your day.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I love all the products I bought.

I bought the red light therapy blanket, the face mask and the neck red light device. All three products are excellent! Especially the matt.

I am planning to buy the infra red hat for better hair.

Very good quality and very realiable postage. I had mine shipped to the US. Unfortunately the products are more expensive in Germany. I dont know why.

Customer support is responding within Hours. I would defintely recommend Bon Charge for infra red devices.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Bon Charge is my #1 go-to!

Bon Charge has the BEST blue blocking and red light products there are! I have been using their products for years, and my collection keeps growing. I use their blue blocker glasses, the red night lights, several of the red lamps around my apartment, and the red light bulbs. I have extras of most things and I use for travel also so I never have to be without them. Next I plan on trying their red light flashlight and red light clip for reading. I have highly recommended their products to family and friends. I love how Bon Charge makes the highest quality products and are continually adding new and innovative products. Truly a one stop shop for every lighting device you could ever want!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

boncharge Demi Red Light & Infrared PEMF Mat Demi

I’ve used the Boncharge Demi Red Light Therapy Device and Infrared PEMF Mat Demi for about a year. Using them together before bed has improved my sleep and helped me manage stress. I’ve also noticed that the Red Light Device often prevents cold sores from appearing when used at the first sign—always before applying any cream, which I use afterward for extra protection. If a cold sore does appear, it heals very quickly. I’m not sure if others have had the same experience, but I highly recommend these devices for better sleep and wellbeing.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Yellow light, Red light Glasses, & Red light bulbs

I have been using the bon charge yellow light glasses and red light glasses for little bit over a year now. I absolutely love the yellow lights for my day job as i sit at a computer. I have noticed i feel a lot better, not tired as much, no headaches, oh and i wear contacts and i dont find my eyes to dry out like they used to. I definitely would recommended the yellow glasses for people who work at a desk and look at a screen all day. Definitely a life changer and don't get me wrong i take care of my body very well so what i said above doesn't mean the yellow lights fixed the dry eyes, but i will say it has helped ALOT, but just adding other factors do go into it as well. As for the red light glasses I have been wearing them when i go to bed or before i go to bed i also have the red light lightbulbs in my bedroom. I will say they definitely make me more tired which is great. I also will say that it makes my environment more calm and more relaxed and has helped with my circadian rhythm. I highly recommended giving the glasses a try and changing some of your lightbulbs i think it will help and be a start to changing your health. :)

20 December 2024
Unprompted review
Rated 5 out of 5 stars

I love my two Bon Charge lights and eye…

I love my two Bon Charge lights and eye mask! I truly believe they've improved my sleeping habits in general which I regularly struggle with. I always bring the mask when traveling to ensure darkness as well as the red reading light. I use the small red clip light to read at bedtime or if I need to read upon awakening in the night. If I need more light my other light is an older version of the full spectrum light and I love that it just a simple tap away. I have given several gifts of other products as well as these and they are well recieved. Thank you!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Love knowing now that my children’s iPads are protected with the Bon Charge Harmonising Stickers! Really reliable company, fast easy delivery. Great values and lots of range of products.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great blue-light blocking lighting and glasses

The items I've purchased from this company are very good quality and have been functioning well. When I put the red light glasses on in the evening, I immediately feel more relaxed and it's been easier to fall asleep. It's a dramatic shift. I also love their low blue light bulbs, blue light blocking lamps, and night lights. The word that comes to mind is that this light feels much "friendlier" than standard harsh lighting. The red night lights give enough light for middle-of-the-night tasks.

Customer service has always been very prompt to respond via email, and helpful. One thing that surprised me was how expensive it was to mail some returns (glasses that didn't fit) back from Canada. Not the fault of this company, but something to keep in mind when considering the return option, depending on the country you live in.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

This company truly stands behind the products they sell

This company truly stands behind their products. I had a problem with the small red light face wand not consistently working. Well I found out no problem at all. I emailed them and explained the problem. They simply asked for a video of the product not working. They did not waste any time sending me a new one. So thankful for that! I also had questions on different products so I email them. Always got a response within a reasonable time. I believe they really care about their customers and have excellent customer service!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Products

I've purchased the Red Light face/neck/chest masks, the mini wand, and blue blocking glasses (clear, yellow, and red). These products are high quality! I have not been disappointed in anything I've bought from Bon Charge. My daughter has been using the face mask to help with her acne and has had good results (clearer skin). I cannot live without the blue blockers at night. I put them on an hour or 2 before bed to help me wind down.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I love my sauna blanket!

My product arrived very fast. I am very pleased with my Sauna blanket. It's easy to use and since I work from home it is very convenient. I don't sweat very easily but i can break a sweat if use my sauna blanket for more than 30 minutes.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

The service is just impeccable

The service is just impeccable!

Cannot fault this company. Every single product I’ve purchased has been super beneficial. I’ve been convinced my family and they are also surprised at the benefits.
Thank you

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Bon Charge Customer Service

The Bon Charge team jumped in right away after I had some issues with a product I ordered. They efficiently gathered the info and shipped a replacement product right away! I have other BC products that I love, and their customer service is always top-notch.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Love Bon Charge!

I've been a happy Bon Charge customer for about 5 years now. I own and swear by their red light products (Demi Red Light, bullet, face mask, wand, clip light, pen) and the blue light blocking glasses are excellent. Customer service is great. I highly recommend this company!

12 November 2025
Unprompted review

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