Blooms Today Reviews 

I wish I would have read other reviews before ordering flowers for a coworker who was hospitalized. I ordered online and after three days she had not received the flowers. I called Blooms and spoke to a person who was "looking up my confirmation number" when she hung up on me. I called back and got a different person. I explained the scenario again and she said my order never "went through." That is not possible since I got a confirmation number. Rather than argue I asked her if she could place my order over the phone. She reluctantly agreed and then said that I missed the cut-off for same-day delivery by a couple minutes. I asked her if she could make an exception since they never processed my first order. She declined and acted as if she could care less. I placed an order with another florist. I will NEVER order from Blooms again.

I placed order # 136310858 on Saturday 05/09/2025 total $180.00 at Blooms Today. I ordered a box of chocolates, 2 small teddy bears and vase of flowers for Mother’s Day! I received broken flowers, No chocolate and No teddy bears! My hard earned money was taken by this horrible flower company and No refund. I sent my concerns / complaints via email in writing expressing my huge lost on Mother’s Day by their Company. The response that I received back from Blooms Today was I would be fully refunded HOWEVER, it’s 05/26/2025 Monday and still HAVE NOT received my refund.What a horrible experience and I’ll NEVER do business with them ever again!!

We ordered a bouquet for a May 12th funeral on May 6th. The flowers were not delivered. Their excuse was that they were unable to find a local florist. We are in Phoenix, AZ, a metropolitan area of over 4.5 million people. Seriously?
They did refund us, but there’s absolutely no way to fix this.

The flowers I ordered was not what was delivered. It looks like they picked them from the side of the road. Plus, they delivered them on the wrong day. I was ripped off. Shame on you!!!

Horrible service. Ordered 2 arrangements for Mothers Day selected Friday, Saturday, Sunday for delivery. Found out the next week that nothing was delivered to either address. I checked my credit card to discover that I was charged then the following week they did refund my money. Never communicated with me so no flowers this year for Mothers Day. Totally unacceptable, I will never use this company again. Buyer BEWARE!

Do not order from here! The customer service sucks, my flowers were late and I kept messaging for an up date no response. Apart from that the flowers looked nothing like the picture it more on the cheaper looking side. Plus they automatically signs u up for a membership subscription and gives u the run around to cancel it so becareful when checking out

Could not fulfill my order when they advertise flowers next day. Flowers I did receive didn't look like the ones I ordered from them online, for the money I feel like I was ripped off, flowers did not last the week
. Would not recommend

Did not arrive on time despite paying extra to be delivered. Payed for ‘deluxe’ and they only put about 1/3 of tha flowers and didn’t even include several flowers listed. They did give me a full refund but I will not be using again.

I ordered an over $100 flower arrangement for my mother for mother's day and it still has not been delivered! Today is 5/15 I ordered on the 7th. You can only reach them by email and they take at least 2 days to reply

This is an unscrupulous company!
Wrong flowers AND wrong delivery date. ???
$100 bucks down the drain, never again.

flowers were not delivered. there are no custimer agents to talk to. unreal

What a horrible company! I ordered a Mother’s Day bouquet from this company. First off they wouldn’t deliver it on Mother’s Day, second they delivered the wrong bouquet and when I complained and asked for a refund, they tried to give me 10% back. What an insult! O thing like adding insult to injury. Stay away from Blooms Today!!!!!

This company needs major help, wrong Vase, no Card, Flower arrangement is not what I ordered, do not buy from this company 0 stars.

If I could leave this company negative stars I would. I ordered an arrangement for Mother’s Day. Not only did it not arrive. I wasn’t able to get a refund. Customer service? Good luck trying to find someone or something to talk to. They told me dates that it would arrive and they constantly changed. Do NOT order from this company.

Ordered flowers for mother's day for my sister in another state. I just got notified 2 days after they should have been delivered, that they were unable to do it. Don't use this place. Use 1800-flowers. At least your stuff will get there and you won't get ghosted. You can call the customer service line but it will not connect you to anyone
.it will tell you to go online and fill a form. Terrible business.

DO NOT ORDER FROM HERE!! I ordered flowers for Mother’s Day and they were never delivered. Unfortunately I didn’t first check reviews since I’ve never had a bad experience with other national flower delivery companies and this one claimed to be able to deliver on Mother’s Day on relative short notice. You can’t reach anyone by phone and have to submit an online form, which they have yet to respond to. Thankfully I paid by credit card and was able to dispute the charge. I’ll only buy local in the future.

Didnt show up, no contact even days later, scandalous

The day before the delivery was supposed to arrive, I got an email saying that it was delayed 4 days. Then I got an email saying that the address was incomplete when it was entered properly, no one should ever use this service again completely a waste of time, and money. The holiday was ruined by this excuse of a company.

The worst company ever, DO NOT BUY ANYTHING, they will not deliver the flowers. Recently, I purchased twice for Mother's Day, but they never gave me the flowers and offered me three days as an option for delivery. This is a very disappointing and unprofessional way to do business. DO NOT BUY!!!

Actual flowers looked nothing like what I bought, same quality as target flowers at $80