Blooms Today Reviews 

5,088
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were let down by their experience overall. People frequently complained that orders arrived hours late or failed to show up entirely, completely ruining important family events like funerals and wedding anniversaries. Customers also noted that the floral arrangements looked nothing like the advertised pictures, appearing sparse, cheap, and vastly overpriced for the money spent. Though some customers faced severe delivery delays, other reviewers were actually happy with fresh floral arrangements that arrived right on time. Some people even mentioned that the delivered flowers looked gorgeous and completely exceeded their initial expectations, bringing joy to their special celebrations.

What people talk about most

Delivery service

People report negative experiences with delivery service, expressing frustration over orders that never... See more

Order

Consumers find order fulfillment and delivery to be quite disappointing, with many reporting missed... See more

Product

Reviewers highlight negative aspects of product, frequently reporting that items look nothing like the... See more

Price

Users describe negative interactions with price, frequently calling the service overpriced. Customers report... See more

Service

Customers consistently note negative experiences with service, describing it as very poor and completely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wrong delivery date. Wrong flowers. Delivery person tried to deliver them and I refused the order. Looked nothing like the picture of the $100 flower order I paid for. Unless you pay the $10 expres... See more

Rated 1 out of 5 stars

I ordered flowers for my anniversary and paid for delivery before 2 pm. Long story short after 3 phone calls and being told they were “out for delivery” each time the flowers never showed up. About th... See more

Rated 1 out of 5 stars

Horrible. Charged extra to be deliver before noon. Delivered after 4:30 pm. Delivered a smaller arrangement than what was ordered that wasn’t even close to the pictured quality and half the arrangeme... See more

Rated 1 out of 5 stars

If you want to deliver flowers to anyone out of state, you'd find better success buying the flowers, stuffing them in a box, and shipping them through USPS. This company is the worst at delivering at... See more


Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Blooms Today has a wonderful variety of fresh flowers and plants including roses, orchids, tulips, carnations, lilies, and more. We have flowers and gifts for every occasion, including sympathy and funeral flowers, love and romance roses, thank you, anniversary, birthday flowers, congratulations, get well and new baby flowers and gifts.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.3

All reviews

(5,088)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

Pay me my money back due to not…

Pay me my money back due to not delivered at all. REALLY upset. I even paid extra for it to be delivered before 12. I wanted the flowers there for the holiday. WOW. You should be ashamed. Very upsetting.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Yesterday I went to blooms out east off…

Yesterday I went to blooms out east off of lockbourneI didn't have my ID so I let my girl shop , the guard told me to sign in at the front desk. Then I sat down waiting for my girl and not even a couple minutes went by , a black lady was setting across from me , I think she was waiting for her ride she got up and left, as soon as she went out the door a black dude came from the back saying that he was the manager and said that I can't set in the lobby, I said what going on I signed in and I'm with her just waiting hear , he continues to say that it is state policy , and I need a ID to wait there I told him are you serious so we spend hundreds of dollars here and I can't wait for my people to get done. I even signed in, I didn't want to give them what they wanted so I just went and stud outside. The same thing happens at the west side location georgesville road they gave me the wrong kind and said that I could not switch it, but I can get 40 percent off but when we went they still over charged us, you see it's to many people that's apart of this for others to not see what's really going on out here, and the medical weed will have you in the hospital , and don't shop knockoff experimental smoke shops you really will be sick, because it's not officially license so that men's is fake.if you can't get it when you want just stop

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Delivery was late & paid over 120.00…

Delivery was late & paid over 120.00 for a floral arrangemnent that was purchased at Hyvee for about 25.00. I could have gotten this myself & delivered it for 1/2 the price of what I paid & gotten there by the time I wanted it there! I will NO LONGER EVER order from BLOOMS TODAY AGAIN!

26 March 2026
Unprompted review
Rated 1 out of 5 stars

An ultimate disappointment

Extremely poor service and communication. The birthday flowers and gifts arrived a day late despite paying for the timely delivery. Received notification of successful delivery when instead the delivery did not happen at all. Their communication was misleading. It was my daughter’s birthday. I was extremely disappointing that she did not receive the flowers (and other parcels) from me and had to ask her to check the neighbors’ doorsteps for possible erroneous delivery (after 7 pm), in the midst of her birthday party since the company claimed that the delivery was completed. I called them next day, sent emails. They (spoke with Cara twice-total disregard for my concerns) blamed it on the third party and said we can refund you or wait until we deliver it any time between 9 am and 7pm on Saturday. Eventually they delivered a bouquet of flowers the following day that did not have any resemblance to the bouquet I selected, not in color or those of flowers. It looked old, not at all the arrangement of the flowers I selected. Total disappointment! I will never use the company again nor should you.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service and product

Paid extra to get it delivered expedited, 2 times this happens and 2 times they failed to deliver on time. Expensive flower and looks nothing like the picture. I canceled and they still showed up at my wife's work so she had to turn back to grab them after she had left. Never again, I dont recommend this company.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Paid for express delivery and for products not delivered

I paid for express delivery and like the previous time delivery was substantially late; received an email 5 min before scheduled delivery to say it will be 1 hr late. And I ordered and paid for a pink vase and teddy bear as well, but when I saw the photo those 2 paid products were not delivered and Blooms did not say anything until I had to write numerous emails to them to demand a refund - SHOCKING

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Missed Delivery. Do not use

I ordered flowers three days in advance on a day in March to surprise my wife while I was gone. On the day of delivery I called at four as they had not been delivered and was told they would be there by seven. They did not get delivered. When I called they offered a refund or delivery that day. This did not seem adequate options. Flowers are not any other commodity. It is timing. I would have expected free flower delivery for their mistake. I would not suggest this company for anyone based on my experience.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Surprise, Surprise!

What a shocker! The business is a supermarket and I didn’t know this!
My story: I chose the “Enchanting Peach” flower arrangement, their photo is SO BEAUTIFUL! The price options were $75/$85/$95. I chose the most expensive $95 because I wanted the vase bursting with flowers for my best friend’s birthday.
She received it and sent me a photo.
What a disappointment! It was a small vase, small flower arrangement and there were NO peach flowers. It contained only 5 red roses and pink carnations. That’s all!
A small red and pink arrangement, it was awful! Despite the website showing pastel flowers and peach roses, it was false advertisement.
Even worse, we discovered that the flowers came from a supermarket named Vons in Huntington Beach, California!
A supermarket is in the food industry, not a professional floral business.
Why is this website (supermarket) selling flowers for $95.
I wish I could include in this message a photo of what this supermarket promised. You’d be shocked!
I learned a lesson. I will research before I ever purchase flowers again, if I ever do. I’ve lost faith.

I am extremely disappointed that I was robbed by a supermarket ($95.) I will fight for a refund.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Completely Unprofessional and Disrespectful Customer Serviceperience with Blooms Today has…

My experience with Blooms Today has been unbelievably frustrating. I placed an order on Monday for a birthday flower arrangement that was guaranteed to be delivered the following day by 3:30 PM. Because this was an important surprise for a very special friend, I took the extra step of calling multiple times ahead of time to confirm that the delivery would absolutely happen on time. Each time I was reassured that everything was set.
The flowers were never delivered.
Yesterday I sent a professional email to their customer service team explaining the situation and asking for clarification, the delivery status, and what they planned to do to correct the mistake. Instead of resolving the issue, when I called this morning the representative was extremely dismissive and rude. She told me they would not be delivering the flowers that day and implied that because I purchased the arrangement through Groupon, my order was not a priority. To make matters worse, they tried to charge me an additional fee if I wanted the flowers delivered sooner. So not only did they ruin a birthday surprise, but they also made it clear that customers who use deals are treated differently. There was no apology, no attempt to make things right, and no effort whatsoever to resolve the problem. The representative simply said a supervisor would call me and ended the conversation. This is one of the worst customer service experiences I have ever had. If you are ordering flowers for an important occasion, I strongly recommend choosing another florist that actually values their customers and honors their delivery commitments.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst company Ever!

Worst company Ever!! I ordered flowers and candy for my wife on Valentine's Day from blooms today. They Never were delivered. I contacted customer service and Never got a reply. I spent 135.00 and got Nothing!! Don't deal with these Idols!! They Shouldn't be allowed to take customers money!! I have my bank working on getting payment back.🙃

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. They did not deliver the flowers I ordered and canceled the order two days later. Very disappointed.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad product and bad delivery service

Many things went wrong with this florist. First, what we have received is VERY different from what we have ordered. Actual product is Significant different from their product images. Second, their delivery service just dumped the product next to the mailbox instead of by the door. Bad product and bad delivery service.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCE! I had issues and was promised and paid for delivery, but never received my order. Customer service tried to help resolve the issue, but I still got no delivery. The second time, I paid extra for faster delivery, and no one ever showed up. I contacted customer service 4 times to get this resolved, and the only thing they could say was "we will have someone from the shop email you," I will never order from them again, and I would suggest that no one else does either. They are terrible and the flowers are not worth the price at all

19 February 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COMPANY

I have gotten flowers from this company twice. The first time I had issues and was promised and paid for delivery, but received my order late. Customer service tried to help resolve the issue, but I still got a late delivery. The second time, I paid extra for faster delivery, and no one ever showed up. The driver marked the order as delivered, but we never got anything. I contacted customer service 4 times to get this resolved, and the only thing they could say was "we will have someone from the shop email you," and when I did get an email, all it said was the flowers were delivered. Finally, I just asked for a refund. I will never order from them again, and I would suggest that no one else does either. I am hoping I actually get the refund.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Waste of Money.

Worst customer service ever. They have failed to deliver my orders over 3 times, and have refused to give me refunds every time. Then when they DO deliver successfully, the flowers do not look anything like what you ordered. These idiots also are incapable of using their own pictures for marketing, and display many AI images on their website that tend to mislead customers.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Rate as a zero if I could

If I could rate Blooms Today with a zero I would. I ordered flowers on a Monday or a memorial service taking place the following Friday. Blooms Today charged by credit card for the same day the order was placed. At 6:34 pm on the Friday of the memorial service (literally while I was in attendance at the memorial service) I received an email saying they would be unable to fulfil the order. In my opinion this place is a total scam

13 February 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed.

My husband ordered me Valentine’s Day flowers with a large bear, they did arrive on Valentine’s Day however they are not at all as pictured. For almost $200 you’d expect them to be as advertised right ? The flowers are all spread out and jammed with greenery in the vase, not even as many flowers as it shows and it’s filled in with a sparkly red ribbon to add some volume ( which is not in the picture online) and the bear is cute but definitely not $25 dollars worth. so over all not great and we won’t be ordering from here again. I shouldn’t have to take the flowers out to trim and rearrange myself.

14 February 2026
Unprompted review

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