bloomon UK Reviews 

160
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well. Edit: Bloomon reached out to me with a very customer friendly response. I... See more

Company replied

Rated 3 out of 5 stars

Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... See more

Rated 5 out of 5 stars

Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... See more

Rated 3 out of 5 stars

Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheape... See more

Company replied

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Designer
  6. Flower Market

Written by the company

From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.

bloomon UK

Written by the company

Have flowers delivered with bloomon
Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.

Your bouquet always delivered for free by bloomon

Impress with floral design, free delivery.

Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.

Contact info

3.7

Average

TrustScore 3.5 out of 5

160 reviews

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3.7

All reviews

(160)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A monthly treat

Once a month I open the door to receive a beautiful bouquet that is just as stunning as the last but so totally different to the month before. The unique selection of fresh exotic and cottage garden flowers never cease to delight.

10 November 2021
Rated 4 out of 5 stars

I usually LOVE my Bloomon flowers

I usually LOVE my Bloomon flowers, and would have given a 5 star review, however my delivery last week (28 October) was disappointing. It included a lily, which I have asked to be excluded, and the rose in there has a broken stem.
Usuallly though, the flowers are spectacular!

2 November 2021
Rated 5 out of 5 stars

Bloomon are definitely the best

Bloomon are definitely the best.
On top of wonderful flowers that last up to 3 weeks if well attended to, their flowers are responsibly grown and they’re improving on that to minimise the environmental impact. Plus they have an excellent customer service which is always a plus. I’ve been a loyal customer of theirs for a 2 solid years now and I’ve placed orders in Belgium and Germany too. Bloomon please go to Italy too!

22 September 2021
Unprompted review
Rated 3 out of 5 stars

This review is specific to the mono dahlias

This review is specific to the mono Dahlia arrangement. Bloomon is almost always consistent with the freshness and variety of flowers that is delivered. The mono collection always looks great and I have tried the anthuriums in the past and they were beautiful. While the Dahlia selection was absolutely a stunner I must admit that having them in my vase for just three days the blooms are beginning to dry. I don’t normally have this issue with bloomon On the regular deliveries - I still have a Deluxe bunch that is fresh as a daisy 10 days on and I am pretty sure that I will have another 5 days to go. Maybe it’s just the dahlias.

19 September 2021
bloomon UK logo

Reply from bloomon UK

Dear James,

Thank you for taking the time sending us this valued feedback.

It is indeed correct, that the beautiful Dahlia flower is expected to have a shorter lifespan, than other types of flowers. We expect, as we also mention on our web-shop, this bouquet to last for about 7 days, if you take good care of it. Therefore it's sad to read, that your bouquet of Dahila flowers only lasted for 3 days before getting dry.

We will of course contact you directly, in order to find a suitable solution together with you.

How wonderful it is to read, that you are enjoying your Deluxe bouquet already for many days and more to come :-)

Once again, thank you for this feedback and have a wonderful day.

Greetings from Amsterdam.

Best regards,

Team bloomon.

Rated 4 out of 5 stars

Lovely flower selections

Lovely flower selections. Not as exciting as in the company's earlier days; the bouquets are a little more predictable and unadventurous, but still beautiful and long lasting. Good customer care if you ever encounter problems with a delivery.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

I love it!

The Atelier designs tend to be outstanding. I haven't seen similar contemporary designs at any other online florists. Some of the stems are short lasting, but majority holds up very well, and even 10 days later I have a fresh looking bouquet on the table. Haven't had any issues with delivery so far. + I ordered a vase once from them, that I'm super happy with.

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Stunningly beautiful flowers which are very long-lasting

I have a fortnightly subscription and my experience is that the flowers are stunningly beautiful, very long-stemmed, very varied and very long-lasting. Every stem is a different flower or leaf, which makes for a really glorious, contemporary display, much more interesting than your usual bouquet. I change the water every 3 or 4 days as they advise, and most of the bouquet lasts 3 weeks.

I had one delivery where two heads were broken: customer service was prompt and responsive, giving me a discount from the following delivery. Orders for others have also been lovely.

30 March 2021
Unprompted review
Rated 3 out of 5 stars

Hit and miss...

Sometimes the bouquets are stunning, so gorgeous and you get some really amazing and unusual flowers. BUT... other times the bouquets look like they've been picked by a 5-year-old and just look messy and thrown together in the vase. I still have a subscription, but the lack of consistency in quality stops me from ordering more frequently.

22 March 2021
Unprompted review
bloomon UK logo

Reply from bloomon UK

Dear Violet,

Thank you for your valued feedback.

We are so happy and pleased to read how you often find our bouquets gorgeous, stunning and amazing.

How we wish to be able to give you this feeling every time, your order flowers via your subscription, that would be truly amazing :-)

However, it is with flowers as with many other things, taste can be very different even though your description of how you sometimes experience our bouquets sounds a bit too messy.

We hope for the future, as you mention that you still have your subscription with us, you will send us a picture of your bouquet, if this happens again - and we can look into the design together.

We change our designs every second week and via our Floral Shop, you will be able to get a little 'sneak peak' how our upcoming designs might look like :-)

I hope for the many future orders that you hopefully will make, the design will be just as you wished for, otherwise please get in touch with us directly.

Once again, thank you for this feedback and have a wonderful day.

Greetings from Amsterdam.

Best regards,

Team bloomon.


Rated 3 out of 5 stars

Nice but not great

Beautiful selection and arrangements, but we've suffered too many casualties through the postal system and/or experienced buds dropping after day 1. Generally they don't last longer than a week max and the company won't supply a second flower food for the refresh (I did ask and they said no!).

Nice but not great, and having read this back myself it's probably time we switched our regular flowers to another company; one that really does care about the customer and their experience.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Stunning contemporary flowers that last…

Stunning contemporary flowers that last for more than 2 weeks if you follow their tips on how to prolong their stems vase life. i.e. clean the vase and change the water every 3 days. This works. Can't fault the customer service as they always reply to emails quickly and have resolved any problems promptly. I've had bouquets from them for a couple of years now and can't rate them highly enough. Friends I've recommended them to are also delighted.

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Honestly just the worst experience…

Honestly just the worst experience using them. Got everything they've could've done wrong and every hurdle to the point where I'm actually astounded they're still in business

12 June 2020
Unprompted review
Rated 4 out of 5 stars

I love the flowers from this company

I love the flowers from this company. I've been receiving fortnightly flowers from Bloomon for over a year. Each bouquet is completely different with interesting flowers and fantastic colours. They are a little pricey but the flowers typically last 10 days.

15 May 2020
Unprompted review
Rated 1 out of 5 stars

Scammers: Utter Garbage with terrible support and…

Utter Garbage with terrible support and customer service,

Fortunately I used PayPal so was covered an got a full refund.

Ordered gift card middle of December, day before xmas eve was told they couldn't deliver so would I accept a digital code via email, accepted this and still nothing, then received a cheap and nasty gift card on Jan 4th...

Attempted to contact them multiple times for a refund in the new year and no responses to emails and their phone number was always hooked up to the same message stating "out of working hours". 3pm on a Wednesday? 10am on a Tuesday...?

Scammers

Avoid avoid avoid

23 January 2020
Unprompted review
Rated 2 out of 5 stars

Substandard customer service

Firstly I received a very substandard bouquet and that was replaced thank you my review is regarding the two small ceramic vases purchased costing almost £50 the first invoice had failed payment via PayPal as my card had to be replaced due to a faulty card since then it's been updated on the bloomon UK website I did ask them just to cancel the invoice but bloomon didn't like that so I have paid the invoice.The first vase was cracked and the second one the quality of the glaze was definitely substandard it had drip marks photographs sent over to bloomon UK via email received a reply staying I needed to pay the outstanding invoice which I have bloomon told me they will only refund me almost £32 so nearly £18 out of pocket and still awaiting my refund definitely will not be using bloomon UK again.
Marc

1 April 2019
Unprompted review

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