Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well. Edit: Bloomon reached out to me with a very customer friendly response. I... See more
Company replied
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Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... See more
Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... See more
Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheape... See more
Company replied
Company details
Written by the company
From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.
bloomon UK
Written by the company
- Have flowers delivered with bloomon
- Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.
Your bouquet always delivered for free by bloomon
Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.
Contact info
71-75, Shelton Street, WC2H 9JQ, London, United Kingdom
- 020 3322 1989
- service@bloomon.co.uk
- www.bloomon.co.uk
3.7
Average
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very smooth and qualitative procedure.
16 May 2025
Unprompted review
The delivery and the Quality of the…
The delivery and the Quality of the Flowers are very good
18 April 2025
Unprompted review
Bloomon UK offers stunning and…
Bloomon UK offers stunning and distinctive flowers that can brighten any home. Ordering is straightforward, and delivery is convenient. While there have been a few hiccups with delays and missing cards, customer service resolves issues efficiently. The blooms are usually long-lasting and beautiful, though some bouquets may not stay fresh as expected. Overall, a great option!
23 March 2025
Unprompted review
May use AI-assist with repliesRead more
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Beautiful bouquet
Beautiful bouquet, but…. Some broken flowers (again) and plant food was missing. No response from BloomOn till date after submitting an inquiry immediately. Flowers already starting to decay after just one week in due to that.
Also…deliverer clearly is a smoker. The flowers smelled strongly like cigarettes when delivers.
28 March 2025
Unprompted review
Reply from bloomon UK
Hi Pei-Yin, thank you for your review.
How annoying to hear that the quality did not meet your expectations. This is of course not the intention, and we apologize for the inconvenience. Would you like to contact (www.bloomon.co.uk/help)?
We would be happy to help you find a suitable solution.
Greetings on behalf of bloomon
(sent via mail)
Excellent customer service
Update: I have changed this review to now be a 5-star review based on the customer service. Sometimes things don’t always go right with orders and that is just part of buying online, but the support afterwards can make your experience of a company 100% positive. If only all companies had the customer service you have, it would make shopping a more positive experience. Well done, Bloomon!
Having spent nearly £40 on some dried flowers, my wife (who knows her flowers) was utterly disappointed with them. Some of the stems were just pretty ugly and some fell apart when taking them out of the wool. She used to love Bloomon when we had our subscription but these dried flowers were very poor. The only reason it isn’t one star is because the base was nice.
14 February 2025
Unprompted review
Reply from bloomon UK
Hi,
Thank you for review and I am very sorry to hear that your wife was so disappointed and that some of the stems fell part. As I hope you know, having had a subscription with us before, that's of course not the quality we want you to receive from us.
Please reach out to us with pictures of the bouquet here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!
Wam regards from bloomon
(sent via mail)
Ordered flowers at loveyou girlfriend…
Ordered flowers at loveyou girlfriend job. We’re supposedly delivered after 7pm on a Friday (she wasn’t there anymore ofc). When we checked during the weekend, they weren’t even there.
Asked for a refund and got it
14 February 2025
Unprompted review
Reply from bloomon UK
Hi,
Thank you for your review and I am very sorry to hear that the flowers were not received. That's of course not how it should be and we can absolutely understand how disappointing it is!
I'm happy to hear that you already got a refund. If you have other concerns, please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!
Warm regards from bloomon
(sent via mail)
I was promised a discount which I…
I was promised a discount which I didn’t receive. Felt betrayed.
6 January 2025
Unprompted review
Reply from bloomon UK
Hi Oswald,
Thank you for review and I am very sorry to hear that you felt betrayed because you didn't receive a promised discount. That's of course not how it should be!
Please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!
Wam regards from bloomon
(sent via mail)
Very late delivery
The flowers arrived a week later than initially communicated. After a week of being "on the way", self-evidently, the flowers were not in perfect shape...
9 December 2024
Unprompted review
Reply from bloomon UK
Hi JB,
Thank you for review and I am very sorry to hear that your flowers arrived a week later than initially communicated. That's of course not how it should be!
While there can be small delays, the flowers should always be delivered the following day at the latest. We are very sorry that this was not the case here and we would like to apologise for any inconvenience caused.
Please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!
We will always compensate you, if the bouquets are not of the quality that we promise.
Wam regards from bloomon
(sent via mail)
Reliable and on-time flower delivery
In order to surprise a friend, I decided to order flowers from BloomOn. It was the first time I did - the reason not to go with another company? Their beautiful bouquets and incredible colours. Prices are perfectly fine as well! Delivery took place 4 days later - on time. The flowers were a perfect surprise and now - after 3 days, they are getting more beautiful day by day. Will order again!
26 November 2024
Unprompted review
Easy way to order flowers and let them…
Easy way to order flowers and let them be delivered. Perfect service.
20 September 2024
Unprompted review
Beautiful flowers but forgot to add the card
Second time i purchased flowers with a custom written card. Now unfortunately they forgot to add the card :( the surprise was a bit ruined.
3 September 2024
Unprompted review
Order was day delayed & broken vase
Order was day delayed. As we were not home that day I filled a complaint. Order still got delivered and put in the middle of the sun all day. After opening the vase was broken in pieces. Filed again a complaint. New delivery will be done tomorrow. Resolution was done kind and with speed.
17 August 2024
Unprompted review
Reply from bloomon UK
Hello Anke.
Thank you very much for your review.
I am pleased to hear that we were able to help you quickly and offer a suitable solution. I hope you will be very happy with your new flowers and vase.
We would like to apologise again for any inconvenience this may have caused you.
Have a great day!
Kind regards,
bloomon
(sent via mail)
Now not good value
Have been buying bloomon for two years. When we started we got a good selection of flowers but over the last 12 months we are getting less and less. Not what it used to be :(
1 August 2024
Unprompted review
Reply from bloomon UK
Hi Nick,
Thank you very much for your review and your feedback. We greatly appreciate it.
I'm very sorry to hear that you have not been happy with the flowers for some time. That's of course not how it should be!
Although we make every effort to ensure that our bouquets remain beautiful in your vase for a minimum of ten days, as flowers are delicate natural items, things don't always go as planned.
If there are any flowers that you are unhappy with, please contact us. Your input is much appreciated as our floral team constantly monitors the quality of the flowers in our bouquets to make sure we only use the best and longest-lasting stems. This is the direct link to our contact form: https://www.bloomon.co.uk/help/delivery-and-quality.
Wam regards from bloomon
(sent via mail)
Best flowers that last for weeks!
Always the most beautiful flowers. Different from all other flowers I have had. Very unusal and beautiful. They always email the week before to remind you your flowers are due, which makes it easy to change your delivery if you are going away. Best flowers ever and they last for weeks.
11 July 2024
Unprompted review
The delivery was super fast and easy
The delivery was super fast and easy. My only complaint is that I ordered the peonies for an amount of 40.95 euros. The flowers looked nothing like the photo. 4 of the flowers were already completely in bloom. For this price I should have gotten way more flowers than what I got. I don't think I will ever order again.
10 May 2024
Unprompted review
Reply from bloomon UK
Dear Sarah,
Thank you very much for review. I am very sorry to hear that our flower delivery did not look like the photo and that 4 of the peonies were already in bloom. That's of course not how it should be and I send my sincerely apologies.
You are very welcome to contact our customer service so we can help you find a solution.
Kind regards,
Bloomon
I was on holiday
I was on holiday, ordered for valentine some flowers.
they didn't arrive !! Then we scheduled another day through messegener, for another adress, but you guys sended it to the same adress. The surprise and the day was not as planned and we even had to pay more for the valentines delivery.
You guys are trying your best to compensate, thank you for that. but the service wasn t good enough.
14 February 2024
Unprompted review
Reply from bloomon UK
Dear Wim,
Thank you very much for leaving your review. We are extremely sorry to hear that your experience with bloomon was not optimal, especially for such a special day as Valentine. Our sincere apologies for this experience.
We refunded the full bouquet and I can see that we sent a new order for February the 20th to a new address. I hope that bouquet arrived correctly. If there are any problems with this bouquet or if it didn't arrive, please reach out to us at service@bloomon.nl. Greetings on behalf of bloomon, Jeffrey
(sent via mail)
Easy website to order (you can add a…
Easy website to order (you can add a vase, chocolates, a card).
The flowers were delivered on time, good communication.
26 January 2024
Unprompted review
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