Bloomerang has potential, but too many core features feel half‑finished. We’re paying premium pricing yet still stuck with outdated forms and almost no guidance on how to fix basic issues. Support is... See more
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See what reviewers are saying
Managing recurring gifts for an animal rescue means keeping track of monthly pledges, one-off donations for vet bills, and everything in between — without losing anyone along the way. Our previous... See more
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As a donor database Bloomerang is easy to use. We were told Bloomerang could do memberships, however I had to create custom fields to be able to maintain my membership customers. As it does not have a... See more
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Bloomerang has been a great tool for so much of what we need for supporter management. While there are areas that lack the robust tracking provided for donors, such as volunteer and event management f... See more
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Company details
Written by the company
Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before.
Contact info
9120 Otis Avenue, 46216, Indianapolis, United States
- 1-866-667-4485
- hi@bloomerang.com
- www.bloomerang.co
3.9
Great
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fair Pricing
The fact that you have fair pricing for very small nonprofits makes it possible for our organization to afford this software.
10 October 2024
Reply from Bloomerang CRM
Thanks for your feedback, Jim! We strive to price our platform fairly, in order for all organizations to use our services, so we are glad that your org has been enjoying them!
User Friendly
The program is user friendly and captures all the information needed. The email piece is also very easy to use and gives all the options making it very easy to put together.
8 August 2024
Reply from Bloomerang CRM
Thank you for taking the time to leave a review and share your feedback, Raelene! We love to hear that you are enjoying our donor management and email builder!
A Dream System
The support, the ease of communication and the ease of use of Bloomerang have made our transition to the system a dream.
8 August 2024
Reply from Bloomerang CRM
Thank you so much for your kind words, Linda! We're thrilled to hear that Bloomerang has been such a valuable asset to your organization!
The product is solid, the customer service is even better.
The product is intuitive and easy to use and the customer support is responsive, helpful and really listens. This was a good solution at a time when we needed some help and it's grown into being an invaluable tool for our team.
8 August 2024
Reply from Bloomerang CRM
Betsy, thank you for sharing your review with us. We so appreciate you telling us about your positive experiences with our customer support and product!
Reply from Bloomerang CRM
Thanks for your review, Adeana! We're happy to hear that you find Bloomerang easy to use and our customer support responsive!
Quick reply and detailed answer
The Bloomerang rep. answered my question in great detail and did so within about 30 minutes of me asking a very cumbersome question. She helped solve our problem.
9 May 2024
Reply from Bloomerang CRM
Thank you for sharing your experience, Lisa! Thank you for helping create a world inspired by giving through the work you do daily.
Easy to use
Bloomerang is very easy to use and the customer support is quick and thorough. The design is user friendly and intuitive. I love Bloomerang academy, and Bloomerang is constantly adding new features.
9 May 2024
Reply from Bloomerang CRM
Thank you for leaving a review, Chelsea! We're so glad you're part of the Bloomerang community and have found the educational resources helpful. Happy fundraising!
Overall Bloomerang works well!
Overall Bloomerang has the features we need with the customer service answers to help us use the system well.
Pros
A variety of reports can be generated.
Can schedule reports to send to team members.
Task, interaction features
Separate profiles for spouses
NCOA updates
Customer chat service is decently accessible and usually knowledgable
Split donations are easy to record
Has stock donation section
Profile fields are fairly customizable
Cons
We cannot send email tax receipts to Household accounts because the total gifts from both spouses are not added together into one report for that household.
We usually can get quality answers to our questions, but it's also not uncommon to get a variety of answers for the same question. Thus, it can take a while to feel confident about how to move forward. The dashboard reports in theory are very helpful, but we've not always found them to provide 100% accurate data.
The complicated pricing and product options (and frequent changes to both) are not user- or customer-friendly. While on one hand, it's nice to have 'menu' items to choose from, on the other hand, it seems that other similar systems are including for no additional cost some of the add-on features that BL charges more for. And most of the add-on features are not cheap.
Also, we left eTapestry in part because that company was limiting the options with that system. When we chose Bloomerang, it seemed more 'open' and customizable. Right after we signed our agreement, Bloomerang payments were introduced, which seems to have been the beginning of a lot of other 'closed system' decisions that BL has made. And - they've added an additional monthly fee.
9 May 2024
Groups and Reporting
Bloomerang provides is an excellent CRM that helps our organization with creating accurate reports and groups for our donors.
4 April 2024
Reply from Bloomerang CRM
Thanks for leaving a review, Tyler! We're so glad you're part of the Bloomerang community.
I love Bloomerang's user-friendly…
I love Bloomerang's user-friendly dashboard. The reports are customizable the majority of the time. Support is always helpful if I need them.
4 April 2024
Reply from Bloomerang CRM
Thank you for sharing your experience, Stephanie! We're so glad you've been able to get the most out of the data on your dashboard and have felt supported by our team. Happy fundraising!
Responsiveness
Bloomerang is easy to use and the support team is very responsive and helpful. I appreciate the informative webinars on fundraising and use of the Bloomerang system.
14 March 2024
Reply from Bloomerang CRM
Thank you for taking the time to leave a review, Ellen! We are so glad to hear that the webinars and support resources have been beneficial to you. Thank you for all you do daily to help create a world inspired by giving!
Reply from Bloomerang CRM
Thank you for leaving a review, Pam! We are thrilled you're in the Bloomerang community. Thank you for helping create a world inspired by giving.
The platform is pretty easy to learn
The platform is pretty easy to learn. I wish that there was a way to simultaneously have a donor record open and also a communication (i.e., a letter or email). You have to toggle between one or the other.
14 March 2024
Reply from Bloomerang CRM
Thank you for sharing your thoughts with us, Patti! I've passed your feedback about toggling onto our product team for a future possible update. We're so glad you're part of the Bloomerang community!
Excellent Customer Service
From phone support to chat support to online articles, Bloomerang always provides professional, friendly, and thorough customer service. Their staff is well trained on helping customers through step-by-step solutions, and have been so patient when answering my many questions. Interacting with Bloomerang's customer support has always been a productive and positive experience. Thank you!
14 March 2024
Reply from Bloomerang CRM
Thank you for sharing your thoughts, Tania! We are so glad to hear your experience with our Support team has been positive. Happy fundraising!
Bloomerang's customer service is truly…
Bloomerang's customer service is truly exceptional! The chat function they provide surpasses any other support chat I've encountered.
22 February 2024
Unprompted review
Reply from Bloomerang CRM
Thank you for sharing your thoughts, Isabella! We're glad you've had a positive experience with our customer support team. Happy fundraising!
Reply from Bloomerang CRM
Thank you for taking the time to leave a review, Beth. We're glad to hear creating reports has been going well and are grateful you're part of the Bloomerang community.
Excellent program
Very excellent program. User friendly with many great features for reports, letters, emails, etc. The staff is also very knowledgable and friendly.
8 February 2024
Reply from Bloomerang CRM
Thank you for sharing your experience, Alice! We're thrilled you're part of the Bloomerang community. Thanks for helping create a world inspired by giving!
System is easy to use
8 February 2024
Reply from Bloomerang CRM
Thank you for leaving a review, Joyce! We're so glad you're part of the Bloomerang community.
Reply from Bloomerang CRM
Thank you for taking the time to leave a review, Gary. Happy fundraising!
Great Customer Service
Quenton Brodnok has been a pleasure to work with. He has great insight and gives good advice.
4 January 2024
Reply from Bloomerang CRM
Thank you for taking time to leave a review, Art! We're thrilled to hear you've had a positive experience with our team and are glad you're part of the Bloomerang community.
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