Bloom & Wild UK Reviews 

74,271
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 9,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the flowers, noting they often arrive in bud and bloom beautifully, lasting for weeks. Many appreciate the reliable delivery service, with items frequently arriving on time, sometimes even earlier than expected, and the convenience of letterbox delivery. People also highlight the easy ordering process and excellent customer service, which readily resolves issues. However, some customers also noted issues with product quality upon arrival, describing flowers that looked wilted or did not match website pictures. Additionally, a few other people also felt that delivery was not always reliable, with some orders arriving late or not at all, despite specific delivery dates being requested.

What people talk about most

Product

Customers had positive experiences with product, often praising the beauty, longevity, and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the reliability and punctuality... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the freshness,... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and quick, with many... See more

Service

Users describe positive interactions with service, highlighting it as excellent, courteous, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Bloom & Wild. They always have something whether flowers and/or gifts which suit a gift. Their Website shows clear pictures of available items and for flowers, the stages of arrival and full bl... See more

Rated 5 out of 5 stars

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying t... See more

Rated 5 out of 5 stars

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent... See more

Rated 5 out of 5 stars

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for age... See more


Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market
  6. Gift Shop

Written by the company

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly. As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Bloom & Wild Flowers

Written by the company

Free next-day delivery
Special occasions can really creep up on us all. That’s why you can order up to 5:30pm (Monday-Friday) for free next-day delivery to most parts of the UK. Phew!
From bud to bloom
So that our flowers are the freshest you’ll find, we pick them when they’re still in bud and send them straight to you. This means you get to enjoy them in your home for longer than others.

Happiness Guaranteed

We're here to help

We're here to help
We treat every order like it's our own. So if something isn't 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.6

All reviews

(74,271)

9,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had ordered a letterbox bouquet of…

I had ordered a letterbox bouquet of flowers for a friend , when the Royal Mail tried to deliver it they were unable to, since the person was not at home. Bloom and Wild alerted me to the problem. I contacted my friend and learnt that he was away due to a family bereavement. Bloom and Wild were willing to resend a fresh letterbox bouquet 10days later at no extra cost to me. I think that is excellent service.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Bloom and wild are a rarity

Bloom and wild are a rarity. I made a mistake with my order and they corrected it for me and went beyond what I could of expected.. Their customer service is exceptional, they replied quickly and sent a lovely personal message of reassurance and pure kindness. This is so rare with business world of today. Their flowers are gorgeous lots of choices and prices are very competitive with rewards and free delivery. They have an exceptional team of staff who show compassion and empathy and total professionalism.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer service has been fantastic …

Customer service has been fantastic x Super quick response x unfortunately flowers delivered to a very poorly friend substandard so gave feedback and a replacement was sent out to me as an apology x Didn't want friend to know as she was happy as they brought her a bit of sunshine so they sent to me .
Very courteous and very professional customer service x Will definitely be using again x Thank you

24 July 2026
Unprompted review
Rated 5 out of 5 stars

I have been gifted flowers from this…

I have been gifted flowers from this company which lasted much longer than others from different providers. The flowers come into their own after about two days in a vase, opening up and displaying their full, natural beauty.
Because of my own experience of receiving these flowers, the company was my first choice when I wanted to send some to a friend. She was equally delighted with them!

24 July 2026
Unprompted review
Rated 4 out of 5 stars

Annoying advert

I just want to say your advert is sooo annoying. I am sick of seeing it. I do send your flowers but your advert makes me want to scream and when that woman goes upstairs to the art room with that really old-fashioned looking bunch of flowers it’s just the most annoying ever makes me wanna scream

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had a problem with a delivery. I contacted customer service and explained. I received a very quick reply with the steps to be taken. There was a fair bit of exchanging mails but it was all handled so quickly and efficiently. Problem was solved very swiftly. I would highly recommend Bloom and Wild as I have been dealing with them for a couple of years and they are brilliant.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Bloom and Wilde are a fantastic company to deal with, their flowers are top class always fresh and every time I send them they delight the recipient. The ordering process is simple and you can choose the day you want your gift delivered. The customer service department is first class with lovely helpful staff

24 July 2026
Unprompted review
Rated 5 out of 5 stars

I wouldn’t use anyone else now.

I have been using Bloom & Wild for a while now not only for friends and family, but also for work related acknowledgements. Always good quality flowers and amazing value for money. They last for ages. So easy to use their website and so far, never a delivery date missed. I thoroughly recommend this company.

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst bouquet i have sent - every

Terrible experience sadly - simply the worst bouquet received - quality of flowers, presentation, density of flowers: all very poor. I was embarrassed by what my wife received. Never again

14 July 2026
Unprompted review
Bloom & Wild UK logo

Reply from Bloom & Wild UK

Hi,

Thank you for taking the time to leave your review.

I am so sorry to hear that the flowers caused such disappointment - that is certainly not what we want to happen!

So we can take a further look into this and help put things right, please can you pop us an email to hello@bloomandwild.com? If you could please include reference number 5251835, order ID, and the delivery postcode, this will help us locate the order in our system.

If you have the opportunity to include any photos of the BOUQUET/PLANT/GIFT, it would be really helpful if you could add this to your email.

We absolutely want to help so hope to hear from you soon.

Best regards from Bloom and Wild
(sent via mail)

Rated 5 out of 5 stars

Excellent service.

Whenever I need to send flowers remotely I use Bloom and Wild. The flowers always arrive on the correct day and the recipients have always been very pleased with their flowers. There is such a choice of bouquets too.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Been using bloom wild for many years…

Been using bloom wild for many years now always lovely fresh flowers arrives packed well in bud ready to bloom in couple days and very got value and variety free delivery and have never let me down on birthdays anniversary’s etc would throughly recommend!

27 July 2026
Unprompted review
Rated 4 out of 5 stars

Very responsive

I wrote about an issue within 24hrs someone had come back to me with a remedy which unfortunately did not work so I contacted them again and within 10mins they reacted and sorted the issue. So very responsive to the customer thank you

29 July 2026
Unprompted review

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