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Rated 1 out of 5 stars

I opened an account here, but never deposited. Now they continue to spam me with emails about their bankruptcy proceedings, and makes me wonder if they included my name in the court filing for the peo... See more

Rated 1 out of 5 stars

THIS BUSINESS SUCKS IVE BEEN WAITING 5 BUSINESS DAYS AND STILL CANT WITHDRAW AND THE MARKETS ARE BULLISH. READ FINEPRINT BEFORE MAKING AN ACCOUNT WITH THESE PEOPLE Literally I don't know why I chose... See more

Company replied

Rated 1 out of 5 stars

BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balance... See more

Rated 3 out of 5 stars

I want to like Blockfi more than I do but there are a number of limitations/issues that cause concern. - while Blockfi says it does not charge trading fees, EVERY purchase I have made for BTC & ET... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Earn interest. Buy Bitcoin. Borrow USD. Grow wealth. Do more with your crypto.


Contact info

You should know

1.5

Bad

TrustScore 1.5 out of 5

212 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have a lot of money two hundred and…

I have a lot of money two hundred and ninety thousand dollars stuck in my BlockFi account. They want me to pay five hundred dollars to get it back.
I am sixty years old. I thought BlockFi was a company before they got hacked in 2020. I had all my retirement savings, two hundred and ninety thousand dollars in my BlockFi account. That is the money I saved for when I am old. I was counting on that money to take care of myself. I was really looking forward to using my money to live
When BlockFi got hacked they said they would help everyone get their money back. I waited for a while. Nothing happened. Then BlockFi joined another company. My account moved to blockfi.us.com. I did not know what to do I was really confused. I did not know how to get my money from my BlockFi account. I felt lost and did not know who to turn to.
Now my money just sits there I can see it in my BlockFi account. My BlockFi account is frozen. When I try to log in to my BlockFi account BlockFi asks me to pay five hundred dollars to make my BlockFi account work again. I do not understand why I have to pay to get my money from my BlockFi account. It does not make sense to me it seems like they are trying to take advantage of me. I feel like they are trying to get money from me.
I asked the people who work with BlockFi "Why do I have to pay five hundred dollars to get my money from my BlockFi account? Can't you just take it from my BlockFi balance?" But I only got replies from BlockFi they will not even tell me if paying five hundred dollars will really work to get my two hundred and ninety thousand dollars from BlockFi. I am worried that they will just take my money and not give me my two hundred and ninety thousand dollars back from my BlockFi account. I am scared that I will lose more money.
What if I pay five hundred dollars will they ask for money? I have heard stories like that before it is scary. Five hundred dollars is not a lot of money. I am scared it is a trick to get money from me. I do not want to lose any money I just want my two hundred and ninety thousand dollars back from my BlockFi account. I just want to be able to use my money.
Then I found Poma Advisory. Getting my two hundred and ninety thousand dollars from BlockFi was very hard. It took months of writing letters and making phone calls we had to prove what happened with the BlockFi hack and merger. Poma Advisory helped me through that time and in the end they got back every dollar of my two hundred and ninety thousand dollars from BlockFi. I did not have to pay BlockFi any money I was so relieved that I got my two hundred and ninety thousand dollars back. I was very happy and thankful to Poma Advisory.
Here is what I learned: if a company like BlockFi asks for money just to let you get your funds be very careful. Do not pay without asking someone you trust for advice it is better to be safe than sorry. Poma Advisory made a difference for me and my two hundred and ninety thousand dollars they helped me get my money back from BlockFi. I am very grateful, to them.
To BlockFi it is not right to ask customers for money to reactivate their accounts after a hack. You should help people get their money back not charge them to get their money from their account. It is not fair to do that to people who have already lost money because of your mistake you should take responsibility for your actions. I think BlockFi should do the thing and help their customers.
Would I recommend BlockFi? No I would not not anymore. I had two hundred and ninety thousand dollars stuck in my BlockFi account. They wanted me to pay five hundred dollars to reactivate my BlockFi account. BlockFi wants five hundred dollars to make my account work. I am not sure if I will pay five hundred dollars to BlockFi. My two hundred and ninety thousand dollars is still stuck in my BlockFi account I just want my money back I want to be able to use my money without having to pay fees to BlockFi.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

I was a verified blockfi customer why verify again?

I was verified by blockfi before its bankruptcy. Now after blockfi's bankruptcy I have to get verified again to get my funds. This time is with withpersona. Despite multiple failed verification with withpersona. I don't know how to get my funds back. I provided all the genuine documents. Withpersona didn't provide any reason for the rejection. It's unfair and ilegal that I have to verify myself again and again as a verified customer.

10 May 2025
Unprompted review
Rated 2 out of 5 stars

Just lost all my coins in blockfi

Just lost all my coins in blockfi. I sent an email to support and they said error I never had any transactions (i.e. deposits or withdrawals). I had transferred the case in blockfi.us.com into the account to merge and withdraw was purchase

26 January 2025
Unprompted review
Rated 1 out of 5 stars

I have 320k inside this ex

I have 320k inside this ex, because of the hack at 2020, after the merge on blockfi.us.com my money id there but they demand me 500 to reactivate account, it’s worth trying or not any answer

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Blockfi closed my account for no…

Blockfi closed my account for no reason. I only use this wallet a few times and they have banned me for life without any explanation. I have tried multiple times to find out why but all they do is to direct me to blockfi.us.com for Regeneration

18 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!

I put 3000 dollars 2 years ago and they went "bankrupt" and now its impossible to get the money back.

They keep sending me ridiculous emails like there will be some kind of reimbursement and it has been going on for over a year.

At least don't add insult to injury.

FILTHY LIARS!!!

31 January 2024
Unprompted review
Rated 2 out of 5 stars

What happened to mobile apps

I got an email that their support for BlockFi mobile app will be discontinued. This is disappointing while strong brands usually start supporting mobile apps when they care for a familiar and seamstress user experience.

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Just no...

I opened an account here, but never deposited. Now they continue to spam me with emails about their bankruptcy proceedings, and makes me wonder if they included my name in the court filing for the people they owe... like I don't wanna be involved in that. I got real lucky, since I was planning a deposit for their high advertised returns on stable coin lending, but they went down before I went through with it.

31 December 2022
Rated 1 out of 5 stars

ITS a SCAM!!!!

ITS a SCAM!!!!!
after i bought crypto i needed to identify myself but it somehow doesnt work on there behave.

After that it says contact support
but there is bassicly no support lol, buttons dont work on the site for support so its a SCAM!!!!
SAFE YOU HARD EARND MONEY AND STAY FAR AWAY FROM THIS GARBAGE!!!!!!!!!!!!!!!!!!!!!!!

23 May 2023
Unprompted review
Rated 2 out of 5 stars

Requires a large deposit with low APR…

Requires a large deposit with low APR that was not as competitive as the other industry leaders. In the end, it still stumbled alongside the others. It trusted companies that over leveraged and that did not do it any favors.

4 January 2023
Unprompted review
Rated 1 out of 5 stars

Cryptocurrency lender BlockFi has filed…

Cryptocurrency lender BlockFi has filed for Chapter 11 bankruptcy protection, it said on Monday, the latest industry casualty after the firm was hurt by exposure to the spectacular collapse of the FTX exchange earlier this month.

The filing in a New Jersey court comes as crypto prices have plummeted. The price of bitcoin, the most popular digital currency by far, is down more than 70 percent from a 2021 peak,

The cryptocyber security agency resuc ®g have issued a deadline to unresolved cases that has been filled to there database to give back an immediate refund to investors on blockfi

"BlockFi's Chapter 11 restructuring underscores significant asset contagion risks associated with the crypto ecosystem," said Monsur Hussain, senior director at Fitch Ratings.

New Jersey-based BlockFi, founded by fintech executive-turned-crypto entrepreneur Zac Prince, said in a bankruptcy filing that its substantial exposure to FTX created a liquidity crisis according to the FCA. FTX, founded by Sam Bankman-Fried, filed for protection in the United States this month after traders pulled $6 billion (roughly Rs. 49,020) from the platform in three days and rival exchange Binance abandoned a rescue deal. ONLY FILLED cases made by investors to resuc ®g have been exempted for a refund reimbursement.

"Although the debtors' exposure to FTX is a major cause of this bankruptcy filing, the debtors do not face the myriad issues apparently facing FTX," said the bankruptcy filing by Mark Renzi, managing director at Berkeley Research Group, the proposed financial advisor for BlockFi. "Quite the opposite."

BlockFi said the liquidity crisis was due to its exposure to FTX via loans to Alameda, a crypto trading firm affiliated with FTX, as well as cryptocurrencies held on FTX's platform that became trapped there. BlockFi listed its assets and liabilities as being between $1 billion (roughly Rs. 8,170 crore) and $10 billion (roughly Rs. 81,700 crore).

BlockFi on Monday also sued a holding company for Bankman-Fried, seeking to recover shares in Robinhood Markets Inc pledged as collateral three weeks ago, before BlockFi and FTX filed for bankruptcy protection, but yet this doesn't guarantee a recovery for investors except exempted filed cases.

Renzi said BlockFi had sold a portion of its crypto assets earlier in November to fund its bankruptcy. Those sales raised $238.6 million (roughly Rs. in cash, and BlockFi now has $256.5 million (roughly Rs. 2,100 crore) in cash on hand.

In a court filing on Monday, BlockFi listed FTX as its second-largest creditor, with $275 million owed on a loan extended earlier this year. It said it owes money to more than 100,000 creditors. The company also said in a separate filing it plans to lay off two-thirds of its 292 employees.

all creditors are urged to be at alert or need be secure a filed case immediately so as not to get caught up in such a looping predicament says the cryptocybersecurity agency FCA, ICA , RESUC ®RG.

Under a deal signed with FTX in July BlockFi was to receive a $400 million (Rs. 3,270 crore) revolving credit facility while FTX got an option to buy it for up to $240 million (roughly Rs. 1,960 crore).

BlockFi's bankruptcy filing also comes after two of BlockFi's largest competitors, Celsius Network and Voyager Digital, filed for bankruptcy in July, citing extreme market conditions that had led to losses at both companies.

HELP currently can only be rendered to creditors with a filled case partaking to their investment made on the platform through the resuc ®rg agency as well as the FCA,

in the nutshell BlockFi's largest creditor is Ankura Trust, which represents creditors in stressed situations and is owed $729 million ( roughly Rs. 5,600 crore). Valar Ventures, a Peter Thiel-linked venture capital fund, owns 19 percent of BlockFi equity shares.

BlockFi also listed the U.S. Securities and Exchange Commission as one of its largest creditors, with a $30 million (roughly Rs. 245 crore) claim. In February, a BlockFi subsidiary agreed to pay $100 million (roughly Rs. 820 crore) to the SEC and 32 states to settle charges in connection with a retail crypto lending product the company offered to nearly 600,000 investors.

Bain Capital Ventures and Tiger Global co-led BlockFi's March 2021 funding round, BlockFi said in a press release issued at the time. Both firms did not immediately respond to a request for comment.

In a blog post, BlockFi said its Chapter 11 cases will enable the company to stabilize its business and maximize value for all stakeholders.

"Acting in the best interest of our clients is our top priority and continues to guide our path forward," BlockFi said.

In its bankruptcy filing, BlockFi said it had hired Kirkland & Ellis and Haynes & Boone as bankruptcy counsel.

5 January 2023
Unprompted review
Rated 1 out of 5 stars

I feel like an idiot for trusting this…

I feel like an idiot for trusting this company. Said all the right things to make me believe they were a legitimate company led by competent people. I read the terms and conditions that stated I could withdraw the money I put in whenever I'd like. I was lured in by the high interest rates and thought it would be a good way to build my wealth. But I was a fool. So much money I worked hard to earn is probably gone. How dare you steal from me! The founders are the biggest cowards I've ever seen. Can't even be bothered to face the people who they stole from and whose lives they might have ruined with their incompence. Can't be bothered to film a video? Can't be bothered to apologize? Even comments are locked on your Twitter announcements. COWARDS. FTX is not to blame. YOU are to blame for not doing your due diligence or being transparent to people who trusted you until it was too late for us to correct our mistakes and cut ties with you. Still paying employees astronomical amounts of money to stay with you while you're holding our money hostage? I hope Flori, Zac and the rest are living miserable lives. Many people lost their life savings because of you and feel like their lives are over. Do you even care, thieves?

28 November 2022
Unprompted review
Rated 1 out of 5 stars

BlockFi Pisses Your Money Away

BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balances (code for stealing them?) but still insist I pay them for purchases charged to the BlockFi card. At a minimum, they should apply my crypto balance to my card payment. DO NOT do business with this dishonest firm that has mismanaged its finances and will make you pay for their recklessness.

10 November 2022
Unprompted review

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