BLK BOX Reviews 

2,432
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... See more

Company replied

Rated 1 out of 5 stars

I've ordered a concept 2 skierg , at the start of the order site says that if it costs more than 800 euro its shipping free. I continued the order, tried to pay with Klarna which didn't work and just... See more

Company replied

Rated 5 out of 5 stars

I have recently purchased several BLK box products 2.5kg - 30 kg dumb bells and rack - bench and ply box - all products were delivered on time and in good condition - packaging was particularly good... See more

Company replied

Rated 5 out of 5 stars

Home gym is all Blk Box. The quality of their product is unquestionable in my opinion. For once I had an issue with a delivery. Emailed and raised my grievance. They sorted it. That's all you can ask.... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler

Written by the company

BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,432)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Product is fantastic delivery not so

Product is fantastic, however the delivery is nothing short of horrendous, it wasn’t until we called up for the 4th time that someone actually actioned what was required to ship the products to us.

23 October 2023
BLK BOX logo

Reply from BLK BOX

I am really sorry to hear that the delivery experience you received was not up to the high standards we expect at BLK BOX.

It would be useful to have some detailed feedback on your experience and would appreciate if you could email us at info@blkboxfitness.com so we use this to improve our service in the future.

Thanks
BLK BOX Team

Rated 2 out of 5 stars

Bench was damaged

Delivery worked great. Unfortunately the bench was damaged, but the package was delivered undamaged. Therefore the bench was already damaged when shipped. very unfortunate.

8 September 2023
BLK BOX logo

Reply from BLK BOX

Hi Tim,

We are very sorry to hear that!. Not how we expect our products to arrive.

If you haven't already done so please contact a member of our customer service team who will be able to assist.

info@blkboxfitness.com

Rated 5 out of 5 stars

For the second time I bought from BLK…

For the second time I bought from BLK Box and experience again high quality of both service (seamless communication, prompt delivery) and products (battle ropes and some hex dumbbells), at a right price. I will defintely buy again.

7 September 2023
Rated 5 out of 5 stars

Great service

Great service, when problems occurred with the delivery Blk Box dealt with it very quickly.
Product was great too!

5 September 2023

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