Excellent service by driver ID113 to Heathrow, nice and clean car, very polite and humble. I also like his driving skill, very safe. His communication before pick up was great what time he arrives. I’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ashan was very kind and helpful, asked us what music we wanted and if we were comfortable which was really lovely. The car was also very clean and smelt good and the price was very fair for the distan... See more
Company replied
Brilliant reliable service. Text and tracking information sent which for us is really important. We used this service for HEATHROW from Reading March 26. Good price and very professional drivers wi... See more
Company replied
Bliss cars have been absolute amazing, dropped me and my sister to and from reading festival with no problems the drivers are so polite and so friendly. Would recommend to anyone!
Company replied
Company details
Written by the company
Bliss Cars247 - Reading taxis is a leading taxi firm in Reading, offering reliable and convenient transportation for both residents and visitors. Our fleet of modern, well-maintained vehicles, driven by professional and courteous drivers, is available 24/7 to meet all your travel needs. Our experienced drivers are knowledgeable about the local area and can navigate Reading's streets efficiently, ensuring you arrive at your destination safely and on time. Whether you need airport transfers, local trips, corporate travel, or sightseeing tours, we provide prompt and professional service for all your transportation requirements.
Contact info
United Kingdom
- www.blisscars247.com
4.7
Excellent
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked a taxi for 6:20am never turned…
Booked a taxi for 6:20am never turned up or contacted me I called many times the guy kept on saying 5/10 mins
I missed my train and messed my day up
Avoid this time wasting company at all cost
Very unreliable AVOID
14 August 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
We are truly sorry for the inconvenience you experienced. We completely understand how frustrating it must have been to miss your train and have your plans disrupted, and we sincerely apologise for the impact this had on your day.
This matter has been escalated to higher management, and the staff on shift at the time are currently being investigated. Reliability is at the heart of our service, and we are deeply disappointed that we did not meet that standard on this occasion.
Unfortunately, the vehicle allocated to your booking suffered a sudden breakdown. At that early hour, all our other drivers were pre-booked and already en route to other jobs. Our controller did try to arrange an alternative car, but sadly it did not match your timing requirements.
Please be assured that we take feedback like yours very seriously and are committed to ensuring this does not happen again. We always aim to keep our customers happy, and it’s clear we fell short this time.
Once again, our sincere apologies.
Superb ride from Heathrow to home in Reading
Absolutely recommended this driver, very polite, flexible and very kind. He came on time, asked about flights and had good chat while going back to home.
Car was really good, clean and hygienic. I’ll use him again for the transport.
Driver ID 007
1 August 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you so much for your wonderful feedback! We're delighted to hear that you had a superb journey from Heathrow to Reading with Driver ID 007. We're proud to have such polite, punctual, and professional drivers on our team. Your comments about the cleanliness and comfort of the vehicle are greatly appreciated.
We recently used Bliss to take us to…
We recently used Bliss to take us to and from Luton from Caversham area. Both drivers were exceptionally helpful and were punctual on both occasions. The cars were in brilliant condition and despite poor weather on the way home, the journey remained very smooth.
31 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your kind words! We’re glad you enjoyed a smooth, comfortable journey both ways, even in poor weather. We appreciate your trust and look forward to driving you again!
Lovely chat
Lovely chat
Well driven, clean car.
Overall perfect service.
Thanks
29 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your valuable feedback. We look forward to seeing you onboard again.
Amazing service
Amazing service! Been a regular customer for two years now, great staff, top of the line cars, friendly approach & easy to book via phone, email & app 👍🏻
25 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your loyalty and business. It is always a pleasure serving you. We look forward on serving you again.
Excellent service
Exceptional service from Driver 3000. Professional, reliable and always on time.
23 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback and recognition.
Very smooth ride and driver was good…
Very smooth ride and driver was good company.
21 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your valuable feedback. We look forward on serving you again.
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback.
Ashan (driver 786) picked me up from…
Ashan (driver 786) picked me up from the airport on time, had the vehicle set up in a very comfortable way with lots of leg room. Explained how I could turn on the massaging seats and control the temperature. I enjoyed talking with him on my journey.
17 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
We’re delighted to hear that Ashan (Driver 786) provided such a comfortable and welcoming experience. It’s great to know that the vehicle setup, features like the massaging seats, and the pleasant conversation all added to your journey We look forward on serving you again.
Great experience
Great experience, our driver Ash was super friendly and made the drive comfortable. Car was beautiful and modern. Been using Bliss cars for years, very reliable company.
14 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your valuable feedback.
First class service
First class service
Executive travel
Professional driver
ID 786 excellent!
14 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Tank you for your valuable feedback.
Safe, Smooth, and Reliable Ride
I had a really smooth and pleasant ride today from London to Cardiff. The driver (driver 616) arrived quickly on time and was very professional and friendly. The car was clean, comfortable. We really appreciated your valuable service. Really appreciate the safe and smooth ride. Thank you so much for getting us to the destination safely.
13 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your journey from London to Cardiff was smooth and enjoyable. It's great to know that driver 616 provided timely, professional, and friendly service, and that the car met your expectations for cleanliness and comfort.Your feedback means a lot to us, and we'll be sure to pass along your compliments to the driver. We're glad we could get you to your destination safely, and we look forward to serving you again in the future. Safe travels!
Great service and driver was Lovely
Great service and driver was Lovely
Driver number 786 highly recommended
12 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback and recommendation.
We had a wonderful drive..ID 786 was…
We had a wonderful drive..ID 786 was very patient, he was right on time and drove nicely..we could reach airport on time
12 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback.
Client entertaining!
We booked a return journey from Reading to Chichester via Farnham. This was to take our clients down to the Goodwood Festival of Speed. The feedback from our clients was that the car was immaculate and the driver was polite and friendly. Can't ask for more really. Will definitely use again in the future.
10 July 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you so much for your kind words! We're thrilled to hear that your journey from Reading to Chichester via Farnham for the Goodwood Festival of Speed was a great experience for you and your clients. It's wonderful to know that our driver’s professionalism and the condition of the vehicle met your expectations. We’ll be sure to pass your feedback along to our team – they’ll be delighted. We truly appreciate your support and look forward to serving you again in the future!
Driver number 786
Driver number 786
Good driving skill
Polite service
Love it
27 June 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for appreciating our services. We look forward on serving you again.
Great experience
25 June 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback.
Extortionate prices
Extortionate prices - charged almost £20 for a journey less than 10 mins.
Sadly won’t be using again.
22 May 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback. We're sorry to hear that you felt the fare was too high.
As an executive private hire company, we pride ourselves on offering a premium, reliable service with fully licensed, professional drivers and high-standard vehicles. Our pricing structure is based on fixed fares and is designed to remain transparent at all times.
Fares are automatically calculated by our system based on distance and other relevant factors to ensure consistency. We understand that shorter journeys can sometimes feel disproportionate in cost, especially when compared to standard taxi services, but we aim to reflect the quality and reliability of the service we provide.
We do apologise if this caused any frustration, and we truly appreciate your feedback. Should you wish to discuss this further, please feel free to contact us directly.
Very good service!
22 April 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your feedback.
Last week
Last week, Driver 500 picked us up from London Gatwick. Picked us up in a very comfortable car. He is an exltremely polite, friendly person. We would definitely use Driver 500 and Bliss Cars as our regular taxi service,
29 March 2025
Unprompted review
Reply from Bliss Cars247 - Reading taxis
Thank you for your valuable feedback. We appreciate you recognising our driver.Your kind words shall be very encouraging for our team. We hope to serve you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.