Blindspot Global Reviews 

I have been dealt with Blindspotglobal many times with pleasant experiences for my day 2 + day 8 packages, as well test-to-release. The efficiency for test packages delivery are always on time, and the best thing for this service is they provided 7 days randox drop box, you are able to receive test results within 24 hours.

I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results.

Thank you for your efficiency and productive feedback when I reach out.

Z. Y

The process of organising a family holiday has been pretty stressful this year what with trying to make sense of the government's requirements and how best to arrange the tests to a tight schedule. In the end though this service worked very well and I was able to get responses via email quickly enough to deal with the concerns I had - concerns which were frankly exacerbated by some of the bad reviews here - particularly the 'scam' word. The fact that you can't speak to someone does make the process more stressful as any time delay can mean missing flight and I wasn't confident I should be placing my trust in this company. And I think greater clarity about what the service would actually entail prior to making the purchase would have allayed some of the disquiet. But now that I've done it once I think I would happily use them again.

I don’t work for this company lest one of the reviewers makes a snide remark! We’re just two punters who tried to make sense of the shifting sands of govt test regulations. This company guided us through the maze, and stuck with us through it - even when one of our day 2 test results disappeared into the ether (not their fault).

Great service. Sensible prices. And best customer service we’ve experienced

Seems at odds with other reviews. But just saying it as it is.

I ordered my day 2&8 through this website before reading any of the reviews.. I am 20 years old, not vaccinated yet and so had lots of questions to ask. The gov website was not helpful or clear at all about my travel requirements, however I feel everyone I spoke to via email at Blindspot was very helpful and explained everything that i needed to do, including the passenger locator number I never knew about… As my mum was worried about this website she did some research and realised they’re test kit providers, looks like they partner with a Lab ‘Randox’ who seem to be causing the problems. All in all Blindspot global were quick to reply, very helpful and I got my results within 24hrs

Never got day 2 and day 8 kits. No real phone number. No responses on email. Refuses refund. Been here for 2 weeks and NHS had to send our kits. Terrible scam service.

Company is awful. Doesn’t answer emails and doesn’t have a working phone number. Company also appears to be writing its own reviews to combat all the negative ones. Believe what you read and don’t order from them. They will take your money, not deliver a service and run.

I was wary in selecting my Day 2 test for return to UK from Spain, the Gov website is not the easiest to navigate. Blindspot Global was chosen because it was the 2nd cheapest and easier than the cheapest one tried when going through to the website. Paid and I had lots of communication about my order, which was received within 3 working days. I even had a query whilst I was in Spain which was answered by email within 2 hours, thank you again Laura. Very helpful and would definitely use again as personally, I had a great experience.

This is a fraud!!! Ordered two tests for day 2 and 8 upon UK arrival. One came and the other didn't. I've also received parcel tracking details for a completely different person and their address. The company took the payment and now doesn't respond by phone nor by email.
They should be removed from the approved vendor list.

This five is for Lauren at the beehive clinic who was so helpful and professional. We were badly let down by the Blindspot global team... Day 2 test cancelled and no replacement in the post. No proper email cintact. Endless attempts to get them on thevphone. Very stressful (do these companies realise the stress they cause when they don't deliver or reply?) They would have got a zero bur once we had contact with Lauren it was totally different. Someone who understood and listened.

I ordered my test to release tests from Blindspot Global, and the team were great answering my queries on email. Some labatories do not even have a contact number whereas Blindspot were very responsive.

Thanks, I will use them again!

I ordered my day 2 test as I am vaccinated. I had quite a lot of questions regarding this and was really unsure what I was doing. I emailed Blindspot and they got back to me with extensive information about where to find the most up to date information about the country I was travelling to. They made me feel at ease that I was speaking with someone knowledgeable and competent. They even educated me about the passenger locator form which I needed to fill out on the way back, which I was unaware of.

Blindspot made a new experience that is somewhat stressful, I felt at ease and that I was choosing a trusted provider.

Thanks again Blindspot.

I ordered my day 2 and 8 with Blindspot Global. I received my confirmation email for my passenger locator form number. I then received a text message about my delivery. I also spoke to Customer service as I had a couple of questions and they were really helpful.
I then conducted test, instructions in the pack and on their FAQ's page. I received my results on time too.

Thanks Blindspot, I will definitely use them again.

Quick delivery and really helpful staff. We had ordered day 2 PCR tests and our holiday was cancelled by the travel company so we re-booked it for a month later. Blindspot amended our order no problem and their emails were really friendly and helpful.

I have ordered Covid-tests here - 6 kits (2&8 days for those who arrived from abroad). I have found this lab in the list on gov.uk, so this lab was certified and prepared to make these tests. When I was booking the tests, the lab asked me regarding my arrival date. After the payment they have sent me a confirmation code for my locators form. I guess they we sure that was the end of their duties: I have never heard them again. I have not received neither the replies to multiple requests, nor the tests. NHS has saved me: they have sent a replacement kits for all of my family. I do not recommend this lab if you need more than just a confirmation code.

Awful experience and horrible customer service . I work as frontline NHS doctor and as everyone else I have been treating COVID patients over the last 16 months or so and I really feel sorry for people who are utilising this pandemic to make money without offering any service which is actually awful.
I have booked Day 2 & Day 8 testing for arrival from amber list country at Bee hive clinic in Chester , I did not find appointment for day 2 after arrival but I have found appointment for day 8 and I had to book day 2 with another provider . Later I have realised that the government announced that from 19th of July fully vaccinated people arriving from amber list countries will need only day 2 test which I have booked with another provider rather than Blindspot global . I Tried to cancel my appointment with Blindspot global and refund my money one week before my appointment then I was told by the customer service representatives that it is not happening because of very silly reasons including that they charge only for day 2 and day 8 is free which has never been stated while doing my booking then I replied saying that I didn’t find appointments for day 2 and that’s why I have booked only day 8 with Blindspot global and had to book day 2 with another provider paying around £120 for day 2 only then they replied that When I tried to book my Clinic slots I would of known at that point that I could not attend for the whole package (both day 2 and 8) I have proceeded to still purchase at my own choice for that reason unfortunately they are unable to help me !!!!!!!!, I will never stop chasing them to refund my money because simply they charged me £75 for no service .I definitely don’t recommend this company at all .I am going to write to CQC about my experience and will involve all other responsible authorities as well .

Awful

Cant manage to get a link that works

Don’t answer phone or mails

Useless

Spent a forums on pcr and can’t return

Cowboys

We complied with UK regulations and booked and paid for two day 2 tests online before our return to the UK. One arrived, the other did not. Despite several emails to Blindspot Global, we were ignored. This company should be removed from the list of UK government-approved test providers. Taking payment and not fulfilling the order is fraud. This is simply a moneymaking exercise with absolutely no accountability whatsoever. Shame on you Blindspot Global. And shame on you UK government for appointing these charlatans.

I ordered the 2nd and 8th-day test kits without looking at the reviews and I got scared after seeing these reviews but for me, I got my test kits on time and results as well.

DON'T USE THIS COMPANY FOR YOUR TEST. My day 2 and 8 tests came very late and I never received my day 5 to release test. Their customer service is inexistent and they haven't refunded me my day 5 test. Even after the three last email I sent without answer. Additionally, you have to drop your test at one of their very few drop off location (had to travel 45 minutes to drop off mine). They don't offer to drop off their test at any post mailbox. which is very inconvenient.

I just did an in clinic test at the Beehive Clinic Chester and I couldn't be more satisfied with the service I received from the technician/nurse for myself and my 3 children.

We were asked if I wanted to have a supervised test or if we felt more comfortable with an administered test (not self swab). We elected for the administered tests. Everyone was made completely at ease by the reassuring tone and language of the technician. When swabbing the back of the throat we needed several attempts as the gag reflex initially meant that the swab could be contaminated with saliva. The technician took special care the swab wasn't voided with saliva and the nasal swab was the least painful of the numerous PCR tests I have taken.

I was provided the leaflet which required me to register the Randox tests results which is very straight forward.

Lastly i had the pleasure of meeting the owner of the business who went out of his way and did something exceptional (children do not require day 8 tests he allowed them to be swapped out for TTR for myself) a true gentlemen.