BlindsbyPost Reviews 

13,642
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth, and products arrive remarkably quickly with secure packaging. People also love the excellent quality of the blinds, noting they are simple to install and fit windows perfectly. Though some customers experienced sizing issues, mentioning that items arrived with incorrect measurements or simply did not fit properly in their rooms. A few other people also felt that missing small parts or minor component flaws made the overall assembly process a bit frustrating. Consumers noted that customer support did not always resolve these specific sizing or replacement problems satisfactorily.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the blinds look amazing and fit... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the finish, design, and... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and orders arriving well... See more

Order

Clients share positive opinions on order experiences, highlighting that the process is straightforward and... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful aftercare.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

This is the second big order I've made and received with blindsbypost. As with the first Iam yet again extremely happy with the blinds and headrail supplied. Throughout the transaction I was kept upto... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,642)

2,401 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quicker that expected given…

Arrived quicker that expected given that we live in the Scottish Highlands. They were battery packs for somfy blind and are operating as expected. When I called to clarify the order a lady came on the line promptly and resolved any queries quickly

10 August 2026
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Reply from BlindsbyPost

We’re so pleased with your 5-star review! 😊

Rated 5 out of 5 stars

New bathroom blind

Blind arrived quickly and was very easy to install.
Delighted with our purchase 😀

10 August 2026
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Reply from BlindsbyPost

Thank you for choosing us and leaving 5 stars! ⭐😊

Rated 5 out of 5 stars

No drill, says what it means

Just put blind up, had the no drill type. Very pleased. Quality is fab, quick and easy to order online. Finally delivered with no issues, guy rang me to say they were being delivered. Thank you

4 August 2026
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Reply from BlindsbyPost

Thanks for the fantastic 5-star rating! 🤩🙌

Rated 5 out of 5 stars

Great prices and service

Great informative website and easy to navigate.
Sample blinds arrived quickly.
Great prices
Very happy customer and 2nd order is pending.
Would highly recommend.

17 August 2026
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Reply from BlindsbyPost

Thank you for your support and 5 stars! ⭐

Rated 5 out of 5 stars

Everything was simple

Easy to order, good delivery time and easy to fit, they also look amazing, considering buying more for the other windows

10 August 2026
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Reply from BlindsbyPost

Thank you so much for your 5-star review! ⭐😊

Rated 5 out of 5 stars

They look great

They look great, fit perfectly and make each room in the house a more pleasant experience to be in.

17 August 2026
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Reply from BlindsbyPost

Thank you for the fantastic review! ⭐🙌

Rated 1 out of 5 stars

Poor customer service for wrong size

We had a very poor experience with BlindsbyPost. We ordered 3 blinds but one was the wrong size. The company told us to return the blind at our expense despite it being an error on their side. When challenged they kept asking for more and more “evidence” to prove we measured the window correctly. After several emails with multiple clear photos and videos I gave up as it became ridiculous. Very disappointing service.

20 August 2026
Unprompted review
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Reply from BlindsbyPost

We have requested further information through TrustPilot; once we receive it, we will investigate your feedback.

Rated 5 out of 5 stars

After decorating

After decorating, my blinds looked shabby.
I decided to try blinds by post. I ordered slats for a small back bedroom window first to see how they’d look.
I was really pleased with them and ordered for my large front window. Delivery was quick and the price was a fraction of what it would cost to have them made and installed.
Would highly recommend this company

1 July 2026
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Reply from BlindsbyPost

Thank you very much for your kind 5 star review ⭐️

Rated 5 out of 5 stars

Good Selection.

Good Selection.
Quick Delivery,
Safe packaging for transport.
Only 6 screws to fit and done in 30 minites.
Good fit to Velox type frame.

14 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review Paul ⭐️

Rated 5 out of 5 stars

Stick fit blinds

Ordered the stick fit blinds for our french doors. Very quick delivery and well packaged. Had trouble initially with installing but customer service were quick to respond to queries and very helpful. Blinds now working well and very pleased with result. Perfect fit and finish and very pleased with quality.

20 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you very much for your 5 star review ⭐️

Rated 5 out of 5 stars

Dr Anthony and I were very pleased with…

Dr Anthony and I were very pleased with the support given by the company. The team of young ladies who helped me out by phone were brilliant at supplying me with samples of shutters and blinds by post. We hope to get in touch again when our building works are completed. Thank you.

21 August 2026
Unprompted review
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Reply from BlindsbyPost

That's great to hear, thank you very much for your 5 star review ☺️

Rated 5 out of 5 stars

Overall good experience

Good helpful advice when I phoned up on the size of velux roof blinds I required.
Speedy production and delivery.
Relatively easy to put up and look good.
As far as I can tell they are well designed and engineered.

12 August 2026
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Reply from BlindsbyPost

Great to hear, thank you for your kind 5 star review ☺️

Rated 1 out of 5 stars

I have only had my virtual black out blinds 10 weeks…

I have only had my virtual black out blinds 10 weeks and unfortunately every single slat has warped so badly that they don't cover the windows any more .rather a major problem when you brought 5 sets for your bedrooms . And spent the best part of £750

21 August 2026
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Reply from BlindsbyPost

Thank you for your feedback, this has been passed on to our customer care team to take a look into.

Rated 5 out of 5 stars

Absolutely love them

Absolutely love them, bought 6 for my kitchen and they came swiftly and very easy to fit so ordered another 14 for my living room and dinning room but missed 4 out so tried ordering the next day but in my rush I didn’t order right size brackets 🤦‍♂️
Quick phone call next morning to a very polite young lady got it sorted straight away and when my last 4 turned up today there was a pack of the correct size brackets added, would recommend to any one.
They are light weight, open with the window, easy to clean, and a lot cheaper than most retailers 👍

14 August 2026
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Reply from BlindsbyPost

Thank you for taking the time to leave us a 5 star review ☺️

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