Blausee Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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Rated 1 out of 5 stars

Not what it looks like

I visited this lake half way into june, on a organized tour. It was a quick visit but one I won't forget.
I forgot my phone at the souvenir shop.
Called the very next day to the hotel, whom where very nice and available to verify, collect and eventually ship the phone back to me. Provided that I pay for it.
The phone was apparently shipped but due to some mistake from the hotel, it wasn't shipped to me, but to the agency who organized the tour. Resulting in it being sent back to the hotel. Off course after I have payed for the shipping.
Being an expensive phone with personal data, and having passed some time I contacted the hotel, who told me it had been sent back. Again payed the shipping but this time to a proper address. When it "arrived" I was requested to pay undue taxes on the phone, due to another improper shipping by the hotel. After trying to reason with the posts and customs the phone got sent back once again.
This time, not only the hotel refused to provide documentation, but also claim they never received it back. When requested for the shipping documents they respond that "we have done enough". I have no confirmation from the hotel of it being sent back to them, nor any way of trying to reclaim with their post office (which they are also refusing to do) because of the hotel's refusal to provide documentation. They have however taken my money, both times! And most likely my phone!

9 June 2022
Unprompted review
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