Black Country Metal Works Reviews 

Fire pit
After having a problem with delivery, which was quickly sorted by Rhiannon ,responded very quickly and replacement sent
I received item today
Excellent craftsmanship
Would definitely order from them again

Great company to deal with. Rhiannon answers queries super-fast. The kettle is sturdy, well-built and comes in a really lovely shade of green. Not only that but it arrived the day after I ordered it. Very happy!

Ordered a little Robin, made from recycled cutlery for a gift for my mum.
It was really reasonably priced/ and it is so very cute. My mum was absolutely thrilled to receive it. It was packaged and sent within 24 hours- fabulous service, thank you.

I bought 2 wind spinners from this company and they are a great addition to my garden. Well made, lovely designs, and have been admired by my neighbours. Great customer service, thank you Rhiannon, very quick delivery. Ben is very talented constructing these various items.

Great item, looks lush on the house! THANKS RHIANNON!✨

I have bought many silhouettes from this company for my garden as I knew I would be moving in the future. After 6 months in my new garden some silhouettes are rusting. I complained and was advised that even though they are for the outside some "patina" is to be expected - it is rust . I was advised if I wanted them to look as new i would need to instigate a maintenance programme and offered me as a goodwill gesture a tin of paint.
Having spent several hundreds of pounds on these items as well as a bistro set, weathervane and hanging basket bracket I will not be buying from them again and cannot recommend.

Bought a bracket from Etsy which was delivered much faster than expected. This is a gift for my neighbour who recently lost their beagle pal. It's absolutely beautiful and has now been installed with much pride by the new owner.

Purchased the Large Whitewash Wooden Tree Ornament and it is absolutely gorgeous and arrived beautifully packaged and quickly. Really happy with my purchase! Thank you so much!

item came on time. it is sturdy and well made.

Bought Michelin man sign as a gift.when it arrived I was surprised at the weight, I was expecting a flimsy sign, very heavy good quality. Recipient was extremely happy. Unable to show photo of it as it was taken and put up immediately! Sellers pictures didn’t do it justice

I ordered the Recycled Metal Parts Robot with Butterfly Ornament as an unusual gift. It was really well made and the recipient loved it especially as it was made from recycled metal bits and bobs. It was ordered from Etsy and Rhiannon made sure it arrived quickly and that the communication was very good.

Hi, received today , thank you so much I love them, they're perfect and superbly well made.

Many. Many thanks
Carlo

I would not hesitate to recommend this company to anyone.
I never leave reviews but felt i should start with this one.
From ordering the product and asking Customer Services to delay delivery (last minute hols) they were excellent replying quickly and helping and the product is high quality.

Very pleased with my purchase. “Robin” well crafted. Thoroughly recommend and will buy from this seller again.
Delivery quick and well packaged.
Rhiannon top Customer Service Manager.

Fantastic good sized Metal Robin Sculpture Handmade from recycled spoons and forks which is even better than the picture. Great quality and construction and such a clever idea. Looks so effective. More than met my expectations and superb value for money considering the work that has gone into making it. Super fast delivery. I will certainly be visiting again.
Special thank you to Customer Service Manager Rhiannon. Great company, great service!

This is my second purchase from this seller. Fabulous quality, great price and arrived packaged well and in quick time. My brother loved his gift, made from recycled cutlery and he decided to buy himself another BUT from a different supplier. He was so disappointed with the quality of his purchase compared to mine. Cannot fault this supplier or the service manager, Rhiannon.

Fantastic item at a great price. Arrived very quickly. I am definitely going to view all their items and consider purchasing some as gifts. Thoroughly recommend 🤩

Fantastic cake stand, bought for our daughter’s wedding cake, we absolutely love it. The wood has amazing quality the colours and the shape is beautiful. Very reasonable prices

Contacted them and got an prompt / detailed response, very helpful thank you Rhiannon

Would certainly recommend them

Excellent communication and well packaged. I bought the Red Robin sculpture as a present and it was exactly as shown in the photos . Arrived far more quickly than expected. Will definitely buy here again and will recommend to friends.

Postbox is well made and robust. Delivery was 1st class after I had ordered the item had arrived next day. Came with instructions which were easy to follow. The postbox looks great. Thank you. Would definitely recommend. Many thanks to Ben and Rhiannon