Blackcircles.com Reviews 193,150

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many find the ordering process straightforward and appreciate the helpfulness and professionalism of the staff, often highlighting the seamless coordination with local garages for fitting. However, some customers also noted issues with incorrect tyre orders or damaged wheels during fitting. A few people mentioned receiving tyres that were not manufactured in the same year or experiencing problems with balancing and tracking after fitting, leading to additional costs and inconvenience.

What people talk about most

Service

Reviewers express satisfaction with the service, highlighting its ease of use, efficiency, and good pricing.... See more

Price

Users describe positive interactions with price, consistently finding them to be competitive and good. Many... See more

Product

Consumers generally find the product selection and pricing to be positive. Many reviewers appreciate the wide... See more

Staff

People report positive experiences with staff. Many customers praise the friendly, helpful, and professional... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn't be happier with the service I received from Blackcircles and Tudor Car Services in Barrow. I ordered a set of Goodyear tyres, and the coordination between the site and the garage was perf... See more

Rated 5 out of 5 stars

Since Black Circles uses local independent garages to fit tyres, they can be more flexible and responsive in some circumstances. In this case they could fit faster than the competition...and very loc... See more

Rated 5 out of 5 stars

I’ve used these guys quite a few times, for different cars. Always come up trumps in my experience. Cheaper than most, and everything is included, delivery, fitting and all that stuff.

Rated 5 out of 5 stars

Very simple to order correct size tyres by adding vehicle registration. Much cheaper than dealing with garages direct and easy to pick local tyre fitter of choice


Company details

  1. Tire Shop

About Blackcircles.com

Written by the company

FITTERS NATIONWIDE Order new tyres online at Blackcircles.com and have them fitted at a local Blackcircles.com garage, over 2,500 UK wide.
GREAT PRICES Big savings available on Michelin, Bridgestone, Pirelli, Goodyear and many more brands for every budget. The fitted price on our website is the price that you pay! No hidden charges or extras to pay at the garage.
EASY SEARCH PROCESS Don't know your tyre size? Use our easy to use VRM search tool by entering your car registration number to find the tyre size suitable for your car, then use our advanced filters in the results page to narrow down the right tyres for you!

Blackcircles.com Details

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193K reviews

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Rated 1 out of 5 stars

Pricing good but crummy booking service

The price for the tyres was good and the fitter's front W/A price was good. Would have nice to have had a printout of the alignment before/after values.
The booking process failed. I picked a slot on my only day off work and was informed the next day..."not available, the fitter suggests this one on the following day....please change on the site". So I go back there and there are two slots still available on the earlier day! Geez, fix up the booking bot!

26 April 2026
Blackcircles.com logo

Reply from Blackcircles.com

Good morning,

My name is Cameron, and I'm part of the Customer Care team here at Blackcircles. I will be your point of contact regarding your recent experience.

We are truly sorry  to hear about your recent experience and the delay in the fitting. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

I will be in touch today to discuss the situation further.

Cameron
Customer Care Team

Rated 3 out of 5 stars

Good but could be better

I like the small fee to have tyres done from home but there was no time of arrival or contact details to find out what time they would arrive also left the three tyres over inflated and nuisance tyre messages constantly pinging up during a long drive

21 April 2026
Rated 2 out of 5 stars

Let down by Bookings.

Tried multiple times to book my local Garage and despite showing free appointments kept getting refused. Then tried booking somewhere local to my work but that became a bit frustrating as we couldn’t get anything local. I did get something in the end and it went well but I only use Black circles for organised works locally and this was anything but convenient and if I was desperate I would have been in.

6 April 2026
Blackcircles.com logo

Reply from Blackcircles.com

Good morning Simon,

My name is Cameron, and I'm part of the Customer Care team here at Blackcircles. I will be your point of contact regarding your recent experience.

We are truly sorry to hear about your recent experience and the delay to your fitting. Your feedback is invaluable, and we appreciate you sharing your concerns. We strive to provide the highest level of service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know we are sorry for the inconvenience this has caused you.

I will be in touch today to discuss the situation further.

Cameron
Customer Care Team

Rated 4 out of 5 stars

Decent price and local fitting.

Decent price and local fitting.
However, I have used them multiple times and the last 3 fittings have not gone ahead on the day I booked due to delivery delays. So don't rely on them if you plan to travel the day following your booking!

20 April 2026
Rated 4 out of 5 stars

Website

Website, simple to use. Could have done with better feedback when the appointment I made was cancelled and I had to reschedule.

25 April 2026
Rated 5 out of 5 stars

Best prices and local fitting

Best price for my specific tyre and with fitting at a local garage that I've used before. Used web chat to rearrange the booking time and they dealt with it quickly. Website was easy to use and made booking simple.

16 April 2026

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