BlackButterfly Reviews 2,796

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing them as beautiful, well-made, and comfortable. Many consumers are delighted with their purchases, highlighting the accurate sizing and how the items make them feel. The delivery service is frequently commended for its speed and efficiency, with many orders arriving quickly and with good tracking information. However, some customers also noted issues with sizing, finding certain items to be smaller or larger than expected, or that the size charts were not entirely accurate. A few people mentioned that the material quality of some products was not as good as anticipated, describing it as rough or poor. Additionally, a small number of reviewers experienced problems with order fulfillment, such as missing items or delayed deliveries.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the exceptional quality of items,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speed of delivery,... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and prompt service, often... See more

Based on these reviews

Rated 5 out of 5 stars

This pink ruffled baby doll is a replacement for the one that the bottom row of ruffles came apart. I contacted BlackButterfly about the problem and they were gracious about my problem and gave me a... See more

Rated 5 out of 5 stars

This is my second order of this wonderful sissy nightie and panties and I am truly LOVING wearing these beautiful pieces of lingerie. I now have the black and the baby pink nighties, along with matchi... See more

Rated 5 out of 5 stars

My delivery had a tracking facility that kept me knowing where my parcels was and when I was going to expect delivery…they came within a few days of ordering . The items I ordered were absolutely bea... See more

Rated 5 out of 5 stars

Lovely fit, well made, bought for my daughter and she loves it, fantastic eye catching design. Material of the red and black dress though is shinier and not of the best quality but ok for childrens... See more

Rated 5 out of 5 stars

I bought the matching Babydoll and Sissy Satin Ruffled Skirted Panties and the bralette (the bralette was back ordered and is on it's way now). This is such a beautiful outfit that I am sure that I w... See more

Rated 5 out of 5 stars

Babydoll was bought for my Wife. She loved it Size medium was perfect fit for UK size 14 But would recomend UK size large if your buying knickers as size UK medium are a bit tight. Good quality ple... See more

Rated 5 out of 5 stars

I absolutely LOVE my order of this baby doll and the matching ruffled panties and and another pair of matching panties as well as the bralette. This looks very nice on me and I highly recommend this t... See more

Rated 5 out of 5 stars

I just received my baby pink bralette that matches the sissy nightie and sissy panties and am in love with this bralette. It is so soft that I don't even know that I am wearing it, and it holds my br... See more

Rated 5 out of 5 stars

Website was easy to browse and showcased the items well. The items bought - a Sissy Satin Ruffled Skirted Panties and a Sissy Satin Ruffled Edge Cami Top both in Wine Red - were gorgeous and well made... See more

Rated 5 out of 5 stars

It was cute and comfortable came in reasonable time with one piece coming in earlier in the day separate from the second two pieces. I got a size small but wish there was an extra small

Rated 5 out of 5 stars

My satin baby doll nightgown has absolutely delighted me. It arrived in no time and feels incredibly luxurious. I'm already eager to purchase another one.

Rated 5 out of 5 stars

Love the website, so easy to use. Love the clothing, so comfortable to wear, and so flattering, I have actually started to have early showers so I can sit in the evening wearing my nighties.

Rated 5 out of 5 stars

Wonderful company, I had a great experience with them. Quality is there and shipping is so fast for being on the opposite end of the country. Affordable and lovely clothes. I highly recommend based on... See more

Rated 5 out of 5 stars

I love how the babydoll makes me feel. Several men have complimented the way I look in the babydoll. I will definitely be ordering more products from BlackButterfly

Rated 5 out of 5 stars

The quality of the garments and the service that I received. I do have an issue--both the top and panties were larger than I expected. And, since the articles are not returnable since I had to try... See more

Rated 5 out of 5 stars

I was not exactly sure what size lingerie I would need to order so I contacted BlackButterfly directly and gave them my measurements and was told what size that they would suggest for my to order. I... See more

Rated 5 out of 5 stars

Look fantastic good skill makers and traditional and quick delivery next 48 hours to my home thanks five stars

Rated 1 out of 5 stars

Model and quality are terrible, no cotton part inside that usually all the slip have, even the little decorative flowers is not sewed in the center..and I can’t even send it back, because to see the p... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the little half cardigans. They add so much elegance to my daughter’s dress. It covers her arms on chilly days and still leaves enough of her dress exposed. Great quality!

Rated 5 out of 5 stars

Purchased the Wide Elastic Vintage Cinch Buckle Retro Belt in midnight blue. It is very good looking and nice. I purchased a M but next time I would order a large. Waist is around 31” but I like to... See more

Rated 1 out of 5 stars

The lace construction around all the openings is about as rough as sandpaper. The fit of the garments was not correct at least for my body type size chart matched my dimensions, but they did not fit c... See more

Company replied

Rated 1 out of 5 stars

Pay close attention to the address it is going to because I ordered 4 things at one time and only one of the four showed up

Company replied

Rated 5 out of 5 stars

I love love my satin baby doll nightgown. Received it very quickly. It feels so heavenly. Looking forward to getting another.

Rated 5 out of 5 stars

If you’re looking for something silky you want fined anything better than these nickers for price and quick delivery.

Rated 5 out of 5 stars

Very fast delivery ordered one day delivered the next day,order was absolutely perfect fit was perfect could not fault in any way.

Rated 5 out of 5 stars

Great service, this is my second order. Exactly the same as the first, easy to use website, fast delevery, fantastic product.

Rated 5 out of 5 stars

The product is amazing!! Great fit! Very comfortable and adorable!! Will definitely buy more!! Very great fast delivery!! Love it!!🥰

Rated 1 out of 5 stars

The garment fitted perfectly but the fabric is so scratchy it is unwearable. VERY disappointing...

Company replied

Rated 4 out of 5 stars

Ordered a number of items, two of which were fine, the third was smaller than expected and the measurements were not quite accurate enough. Could be cheaper for what they are.

Rated 5 out of 5 stars

I got a corset belt and I was worried the elastic wouldn't be very stretchy or comfortable but it was! Beautiful and well made. I would order again!

Rated 5 out of 5 stars

NEW PANTIES: U'RE CUSTOMER SERVICE PEOPLE WERE GREAT HELPING ME ORDER. I CAN'T WAIT TO TRY MY NEW SATIN BOXER SHORT PANTIES ON. THEY LOOK SO SILKY YUMMY

Rated 5 out of 5 stars

Quick delivery, but more important, a very quickly reply on a question about a damaged product which was needed to be replaced. Also the free delivery of the new product within a couple of days is w... See more

Rated 5 out of 5 stars

Received very quickly and great quality and price. EXACTLY as described and pictured. Can not wait to wear this blue belt with the new jumpsuit I just made. Nice job. I will definitely order again.

Rated 5 out of 5 stars

The quality, style, and fabric are absolutely worth the cost and I'm very satisfied 😌 with my purchase. Thank you, SW

Rated 5 out of 5 stars

Great fast delivery. Beautiful products. Looks & feels wonderful on. Will be looking for more to order when I get the chance

Rated 5 out of 5 stars

I ordered a belt from this website not knowing anything about it, so many scams today. The belt came quickly and is very nice, prices were great too. I will be back for more. Thank you Blackbutterfly... See more

Rated 5 out of 5 stars

What makes it so special is the quality of the sissy nickers and the speedy delivery I will definitely be back for some more.

Rated 2 out of 5 stars

The piece of clothing arrived with defects, looked of very poor quality and was unsatisfactory. The only reason I gave it two stars instead of one is because of the shipping and tracking information w... See more

Company replied

Rated 5 out of 5 stars

Prompt service and quality products. Sadly one item did not suit me so I returned it. The only downside is that the customer pays for returns.

Rated 5 out of 5 stars

you have a lovely selection of lingerie. the sizes are accurate. your delivery was prompt. the quality was very good.

Rated 5 out of 5 stars

Really helpful, had an issue with delivery and they resent it out without issue. Customer service was great! The baby doll is so pretty as well

Rated 1 out of 5 stars

Haven't received my order yet, It's been in transit since January!!!

Company replied

Rated 5 out of 5 stars

Great selection of items. Easy order process and delivery received before expected. Packaging very good, order tracking easy. All round great service

Rated 5 out of 5 stars

Well made and very nice and comfortable to wear good quality and are just like the picture you see. Always arrive on time.

Rated 5 out of 5 stars

The quality of the product is amazing for the shipping was so was pleasantly surprised. Highly recommend Black Butterfly.

Rated 5 out of 5 stars

Guys... let me tell you. I wanted to be Sabrina Carpenter for Halloween. I bought this dress. Told my husband I doubted this would fit or cover my belly. First of all, it came the ne... See more

Rated 4 out of 5 stars

Feels great. Size is always a struggle, XXL works fine, maybe a little too loose (183cm, 90kg). Delivery tracking after shipment could be a little more detailed.

Rated 3 out of 5 stars

Polyester cotton blend. Had I known, I likely wouldn't have bought it. Still, it's okay. Unremarkable, but also not too shabby.

Company replied

Rated 5 out of 5 stars

Very high quality and proper fitting garmets that are certain to enhance the pleasures found in life.

Rated 3 out of 5 stars

Good quality but misleading when you think the two pieces are going to come as I said but you have to purchase individual and they're a little high in price

Company replied

Rated 5 out of 5 stars

Excellent quality in the garment I purchased. Easy to order. Could do with clearer update on delivery though.

Rated 2 out of 5 stars

Product seems to be good quality, but sizes are wrong, sizes are marked wrong on packaging and only 2 out of 4 were sizes ordered.

Company replied

Rated 5 out of 5 stars

The goods we bought were of high quality and a perfect fit. The time from order to delivery was excellent.

Rated 1 out of 5 stars

I need to return this product. It does not fit, but there is no return address. How do I return this?

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Dress Store
  4. Lingerie Store
  5. Underwear Store
  6. Women's Clothing Store

Written by the company

Step into the playful elegance of BlackButterfly, where fashion meets fun in the most charming way! Explore our delightful dresses, whimsical boleros, and accessories like belts, shawls, and sashes. From cozy nightwear to sassy lingerie, we've got something for everyone—men, women, and little trendsetters. Let your wardrobe enjoy a touch of playfulness with BlackButterfly, where every piece tells a story of effortless charm and style! ✨


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The quality

The quality , feel & colour of these items is brilliant. Delivery very prompt & for less than £100 i got a beautiful baby doll nighty , a baby doll nightdress , a pretty bralete & a lovely pretty pair of little panties . All in pink & im happy & my Mistress i imagine will certainly aprove . Cindy Sophia Silk

8 April 2026

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