This company is part of a set of online stores owned by bilua-com. The following brands are part of the same group of scammers from Barcelona: kidits, wellindal, miscota, biuki, carethy. Stay... See more
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See what reviewers are saying
Similar issues to everyone else....ordered, then email stating product not available, promised a refund, 14 days, nothing, contact again, promised refund but still nothing. Nothing short of theft and... See more
I ordered from Biuky by Carethy and got wrong order. Trying to use their contact form and how convenient it's shut down! These can't be reached anywhere or in any way. But like 5h ago someone from Car... See more
SCAM! This company took my money and never delivered my order. When you try to contact them the page goes to an error message. I contacted my bank who informed me that Biuky wrongfully used my card d... See more
Placed order and not delivered
Placed order and not delivered, requested refund, still waiting
order placed for item on 10 july for Vigorix-Fe cap
order placed for item on 10 july. no acknowledgemen via email.when logging onto website it doesnt recognise order ref or email. I am positive this is a scam company and advise everyone not to use.
I purchased simple scrub,it won't…
I purchased simple scrub,it won't charge due to faulty cable charger,I messaged them 4 times,they say they will get back to me,they did the 4th time,I asked for a new charging cable, they said contact who i purchased, I have 4 times,I am contacting PayPal to solve this problem. I paid through PayPal and have conformation that I did.Terrible way to treat customers,I have bought loads of their products over the years.No more.
Scam They literally stole 85 euro from me I…
They literally stole 85 euro from me I bought baby food after I paid they blocked me from accessing the website shame on biuky SHAME ON U U STOLE 85 EURO
Terrible service, sounds like a scam
If I could I would give it no stars at all, made an order in January, already in may, never got my order, or even an email, tried contact them several times, just to find out now my order was cancelled without any notice or refund.
Would never recommend this website, total scam
No response and lost my money
I lost my money!
Purchase has been cancelled after not being sent for 4 months. Money never returned!
Still waiting to receive my money!
Don't buy here!!
2 months delay
I placed an order in February and received a confirmation email. My account was charged $51.00. I have sent several emails asking for the reason for the delay, but have not received any response. Additionally, I noticed that the products I ordered are not currently available on their website and they are carrying fewer products than before...does it mean that they are having problems or they are about to close the business down?
It is a scam. Avoid it!
I have been waiting for my order more than three weeks and it is not way to contact them. I just wasted £35.
Scammers
Well, I've learned my lesson. I wish I engaged in a bit of research first... because I have an identical story to the submissions posted here.
Made an order on the 15th of February 2024, was told it would take between 9 to 12 days to arrive.
Since then I have sent multiple emails and submitted messages via their Contact Us portal and received nada in reply. One of the emails I sent even bounced back as the address was invalid. Scammed :(
No response from Biuky & Carethy.
No response from Biuky & Carethy.
I bought a product on line on 23 February and dit not arrived.
Payment was made and confirmation email received that my order confirmed.
I tried to contact Biuky & Carethy but no success.
They are Skammers!!! Watch out!!!
Failure
Failure. I am waiting for 2 products that I ordered over months ago. I tried to contact them in various ways, of course they did not respond. Fraud and waste of money.
I want my money back!
I do not recommend!!!
I also placed an order for 42 euros for…
I also placed an order for 42 euros for Tabac Deo.
It's been weeks and still nothing. I have now sent emails 5 times but no response at all. When I now enter my order number, nothing is visible anymore. So I got scammed. Shame!!!!!
trying to contact them everywhich way but all methods come back to me unanswered. its a scam!! waste of good money.
\i have been trying to contact Biuky to trace my order but its impossible to communicate with this company, Everything comes back unanswered.
lost a fair amount of money believing them!
Scammers
Scammers. I placed an order, and the product never came.
I sent them 3 messages, but no reply.
Stay away from Biuky.
I don't receive my order I sent two…
I don't receive my order I sent two email but I don't receive any answer
SCAM
SCAM. Never received my order. Sent two emails and never answered
Scam
Scam. My order never arrived and it’s impossible to get in contact with them.
AN INTERNATIONAL FRAUD SCHEME
Stay far away from ordering at any website which has to do with Biuky or its owner, Carethy. I ordered on 4th January 2024 food supplements on the Portuguese website of Biuky to a total of EUR 64,19, which according to the Biuky website would be delivered within 3-5 days. Now, 6 weeks later, the order has not even been processed and I doubt that it ever will. No matter what country you look at reviews from, the same pattern is shown in around 90% of the reviews: The ordered goods never show up! I am now filling police fraud reports to the Central Fraud Unit of both the Portuguese and Spanish police to stop this obvious fraudulent business. I will no doubt never see my payment again, but I shall make sure this will be the most expensive fraud they have committed yet. I shall then contact google and the major market places to find out how they can allow an obsious scam like this to operate with the help of their platforms!
SCAMMERS!!!!
SCAMMERS!!!!
They just get your money and do not deliver the product and also is not even possible to contact them. DO NOT BUY ANYTHING FROM THEM!
MINUS 1 STAR would be my award if it…
MINUS 1 STAR would be my award if it were possible.
Wise after the event and on reading these reviews, something I have not done in the past but definitely will in the future.
Like everyone else, money out - no delivery. Tried emailing but it will not accept the valid order details.
Will be going to my bank for help and reporting this company to official channels.
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