A buyer opens a payid trade of 100 which he clearly saw my description written in capital letters “ •No pending or 24-hour payments — kindly send Osko payments only. • No payments from commbank, B... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They have thousands of internal scammers. They stole my login credentials secretly and accessed my USDT from my wallet. This is the highest level of breach that has occurred on Bitvalve. Today I lost... See more
Bitcoin, Ethereum, Litecoin, USDT. If you are looking to buy or sell any of these crypto and more. Bitvalve is the safest & fastest place to do so. Safety is Bitvalve's biggest priority, with moderato... See more
Jumped into crypto two months ago and discovering this platform felt like hitting a gold mine (lol). Being a newbie with loads of doubts, their support team was on point regarding my unconfirmed withd... See more
Company details
Written by the company
Buy and Sell your favourite cryptocurrency with PayPal, Bank transfer, Zelle and more, from anywhere in the world.
Contact info
Costa Rica
- info@bitvalve.com
- www.bitvalve.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing services
⭐⭐⭐⭐⭐ 5/5
⭐⭐⭐⭐⭐ 5/5 — A Truly User-Centric Crypto Exchange Platform
✅ Multi-Crypto Support
✅ Non-Custodial by Design
✅ Low Fees, Transparent Model
✅ Built for Traders and Freelancers
✅ Strong Security + Escrow Protection
✅ Responsive Support
BitValve delivers what it promises—a decentralized, secure, and user-friendly crypto exchange for P2P trades. Whether you’re a seasoned trader, freelancer, or someone just getting into crypto, BitValve offers the tools and safety you need. Highly recommended.
Awesome experience support really had…
Awesome experience support really had my back, definitely recommend!
Silence from support after being scammed and creating dispute
Over 4 days have passed since I initiated a dispute after being scammed and still silence from customer service in the trade chat and in my email inbox. The seller took my gift card payment, immediately used the gift card, and then came back to claim that I sent a card with zero balance.
I contacted the gift card brand's customer service and they confirmed that their system flagged the transactions as being fraudulent. Additionally, the customer service agent confirmed the transaction timestamps, which occurred directly after I provided the seller with the codes. I recorded this conversation and sent it to Bitvalve support in addition to several other supporting pieces of documentation that clearly show I am not at fault. Lastly, the trade chat shows that this seller's verified ID is from China, however, they use a USA IP address through VPN in order to appear more legitimate - this is a telltale sign of Chinese scam/fraud rings.
All I am asking is that the support team reviews this case promptly and makes the just decision here. Otherwise, it will be clear that Bitvalve not only encourages the proliferation of scams on its platform, but it may be involved in conspiring with these individuals/organizations.

Reply from BitValve Crypto Exchange
Great you all go use trade with BitValve
Great you all go use trade with BitValve
Dude i paid over 80% fees what is thiss…
Dude i paid over 80% fees what is thiss app i will never use this again bye
I have a trade on dispute for more than…
I have a trade on dispute for more than a month now over coinlocking and no moderator is coming to assist.
I tried to trade my giftcard worth of…
I tried to trade my giftcard worth of $450 to BTC. Found a trader whos gonna exchange this and promised check the balance 1st. My mistake was i release my giftcard code to this scammer before he added money to his escrow account after couple of minutes scammer took my money and cancel the trade.
I reached out to customer service and provided the scammer name, information and transaction ID, after 3 days i got reply and they resolve the issue and reclaim the funds back in my BTC wallet on there website, i was able to withdraw successfully.
Never again release your giftcard code to scammer without them putting money in their escrow.
customer support not helping much
update: 3 days have passed, provided all requested information, my card was emptied and never received payment, the scammer has a review from a guy he scammed in the past too and im still being questioned. even though my I have none on my previews trades. I sent all requested proof, and nothing has been resolved. im starting to think im not getting payment for the stolen code. The guy that stole from me has nothing to lose, he took the card and if he loses the dispute he just has to pay for what he already took from me. If he wins he takes his money and my card card, both. Me, I already lost the card to him, if the dispute turns in his favor im screwed. Im the only one at risk of losing something since my card was already taken. Support read my initial review and said leaving a bad review wont help complaining about the 1 star, I guess he expected a 5 star rating after I just got scammed and said I was gonna get banned if I faked the conversations with eBay support even though I sent him the transcripts i got from ebay with Converstation ID and everything.. the other guy is not at risk at all, he already took my card, he is just sitting waiting to see if he can get his payment back after stealing my card. I already lost the card, the othe guy has lost nothing and nothing is at risk for him. He is either gonna get his payment back and the gift card the stole or he pays me for the card he took as it was meant to be. I on the other hand is screwed if the dispute turns in his favor, its a win win situation for the other guy. Its a win or lose situation only for me because I already lost the card and if the dispute turns in my favor im just gonna get the payment for what the guy took from me, if I dont Im just not getting my payment because the card is already emptied of its balance.
all trades i made here were good until one wasnt, now support is taking for ever to reply after some guy claimed my card but never released escrow. i contacted support on telegram, discord, x, and they havent been much help. i provided all info they started talking to me on discord but they stopped replying. and the guy is still holding my payment and claimed my card

Reply from BitValve Crypto Exchange
I tried to buy a trivial amount of BTC…
I tried to buy a trivial amount of BTC today on bivtalve. 12 attempts, 9 sellers. using a variety of payment options. I didn't try to shop by price, I just wanted a simple trade for some BTC so went with online sellers. Price was not important
None of them worked.
Most simply didn't respond
1 responded and said he or she didnt want to trade (so why bother advertising?!)
2 of 12 advertised paypal as a payment option but really meant xoom
and 1 was a pure scam artist. But really really shit at being a scam artist.
The sellers? temi266, cryptoworldd, ElvisK, TTKK241, orange111, Escrow (who just cancelled a trade for no reason), btcwizard, Fil8310, DouglasAbraham (who, in his or her defense, was not online).
Don't bother. If the pool of traders is this shallow there is no market anyway.

Reply from BitValve Crypto Exchange
Smart system
So far, I've had a very good experience. I contacted two sellers from Kenya, and both transactions were smooth. Now I'm waiting for my identity process to be completed so I can send money within the USA. The site has little window for scammers; it's a pretty good system to screen them out. First, you contact the seller, then he or she locks the bitcoin, and once they receive the payment, they release the bitcoin to my wallet. You rate them from 1 to 5.
Finally TRC20 is here and some new…
Finally TRC20 is here and some new design on the website. Speed is still kind of an issue when using apps but overall it’s one of the best P2P exchange
I am using bitvalve for over 3 months…
I am using bitvalve for over 3 months and all seem good so far. I have been scammed on other similar websites in the past so im still cautious
Nice p2p platform
Nice p2p platform. Using it for the last two years.
The holy grail of P2P.
Quite good, did some small purchases for some LTC and it all went fine, look at the person's reviews before buying to not end up getting scammed, and use your brain before you post on a review on the entire website.
The website's good, theres a small fee they take off you when you take out ur money into a wallet and thats about it.
If you get scammed or have an issue, it's not the websites fault, it's on the people who are selling on it, please think before you review. :(
Bitvalve Support Team Best in the Business
The Support team on Bitvalve are the absolute BEST at what they do. Fast response time, no B.S., Friendly, and extremely helpful. Highly recommend Bitvalve for many reasons, but mainly because of their support team.
Do not use it
Do not use it!
* Full of scammers
* Support never responds
* Their BTV cryptocurrency has no value, nowhere to use it
* Pretty sure their sellers are devs themselves
Edit:
BS answer they gave. Do not trust a word!

Reply from BitValve Crypto Exchange
I have now been waiting since 8/26 for…
I have now been waiting since 8/26 for a "moderator" to release my coins from a wanna be scammer. I sold a visa card with 120 on it to this so called "honest businessman" first off if you gotta say you're honest you probably are the farthest thing from it. Now the guy I sold the card to asked the normal questions. What kind of card, how much is on it, the first 4 of the card, ect. I told him exactly what he asked and once the card was sent he tried to say he couldn't use it. He tried to get me to cancel and has been sending basically novels worth of text to support on why he is honest and I'm not. Thia guy has comments from people he has traded with before saying " he took money that didn't belong to him" one stated that he scammed them on cashapp as well and another saying he took money off their credit card that wasn't his. The guy has 40 trades in 2 months. That's less than 1 a day and he even sent a picture after I paid him. Showing the 120 on the card I paid him with. Then he used it. All of it. And it has been almost an entire month and the support for bitvalve isn't doing anything. I paid him and the bitcoin I was supposed to receive is just sitting in escrow. Multiple attempts to contact support and nothing. So I'm out my 120 gift card and the bitcoin I was supposed to get which was only 60 dollars which is a horrible price for the visa anyway, sitting in bitvalve purgatory. I hope support gets this and gives me my coins. I have waited long enough. I will update when or if it's ever solved
At BitValve you don’t have to worry
Circle truly does have the most responsive and effective support team. You will be safe here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.