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Rated 1 out of 5 stars

Bitbns processes deposits within minutes. Your funds will never come out it's more than 3 years of trying hard. Never got them back. Bitbns is a scam fraud. All my hard earned money are lost forever.... See more

Rated 1 out of 5 stars

This crypto exchange takes "lack of service" to new heights. Their customer support is as elusive as Bigfoot, and transparency is a foreign concept – more like a magic show where your funds are frozen... See more

Rated 1 out of 5 stars

I am using bitbns and bitdroplet since Jan 2021 Pros: 1)Bitcoin & ETH SIP is good 2) Trading Platform ok not user-friendly 3)Instant deposit works fine within `1min amount will be... See more

Rated 1 out of 5 stars

I initiated 4 INR withdrawals (₹30,410 + ₹23,344 + ₹8,129 + ₹290) from BitBNS between 7–8 Nov 2024. As of April 2025 — over 60 banking days later — all still show “Processing.” Support gives ro... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Information provided by various external sources

The fastest and easiest way to buy & sell Bitcoin (BTC) on Bitbns cryptocurreny exchange in India. Trade Cryptocurrencies in INR on Bitbns at a Lowest trading fee in India. Get Free Bitcoin in our Flash Sale.


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

150 reviews

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No history of asking for reviews

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1.2

All reviews

(150)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent

Fraudulent

Rude customer support team. Worst management. fraudulent behaviour - cancels the withdrawals without any proper explanation. Staff in telegram very rude and people use to beg to get their money back to the staff.
Full of bugs in website. Worst experience. the support is like pure unproffesional staffs. I withdrew all my funds and will never recommend

10 December 2021
Unprompted review
Rated 1 out of 5 stars

Bitbins has payment withdrawal problems

REF ticket ID is 417403.
My small payment of four lakhs is pending since a week
Are our funds safe ?
Is everything allright ?
How many more reminders do I need to give?
Will take up this issue with finance ministry after one clock , if not processed by then

3 December 2021
Unprompted review
Rated 1 out of 5 stars

All the excellent reviews are paid

All the excellent reviews are fake..this is spam
I depoisted money not reflecting in bitbns it has been 8 days..customer care not responding..raised ticket after 1st response there is no response..
All excellent reviews seems paid..it is a spam some running Do not for it

10 November 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic customer service.

Pathetic customer service.. they take more than 3 days to resolve issues with no revert to customer for long. Lost many deals due to slowness...
many time my withdrawals didn’t happen and then take it out from transaction history as well..no clue about our money then... very poor customer service & huge trading fee..

2 November 2021
Unprompted review
Rated 1 out of 5 stars

Bitbns have a worst support system

Bitbns have a worst support system. Its been 8 days my money is stucked while depositing into bitbns account by UPI. Claimed for money, there is no response, created support ticked there is no review. They are not resolving my issue yet. BITBNS people dont value CUSTOMERS.
This will the last trade and will withdraw all my deposits and i will not use bitbns again.
Worst support from bitbns support team

23 October 2021
Unprompted review
Rated 1 out of 5 stars

it is very very fraud company not a…

it is very very fraud company not a wayout to take your money back
do not trade on this you will loss all of your eanings
only reply came that support team will revert
support team never bother reply

everything on yhis side is just fraud

7 October 2021
Unprompted review
Rated 1 out of 5 stars

Bitbns pay is a scam

I have been trying to withdraw my money from more than a month and have reached these guys out through every possible way but i haven't even received an acknowledgement from them which clearly means that the system makes their customers fraud by opening a way to deposit but closing all the ways to withdraw

14 September 2021
Unprompted review
Rated 1 out of 5 stars

What a worst support system bitbns…

What a worst support system bitbns have. Its been 3 days my money is stucked while depositing into bitbns account by IMPS. Claimed for money, there is no response, created support ticked there is no review. They are not resolving my issue yet. Why you people dont value customers.
This is my last time i am dealing with bitbns, i will withdraw all my deposits and i will not use bitbns again.
Be aware of bitbns support system

10 August 2021
Unprompted review
Rated 1 out of 5 stars

Do not put your money there it's a…

Do not put your money there it's a freakin scam. You can not withdraw at all. I have created 13 tickets and keeps on telling me out bank rejected.vwhen I called the bank they said there was never a transaction sent to us. My 1.5 lakh gone and now I am taking them to court. Anyone that wants to be part of this lawsuit please contact me at dreamlife8879gmail or lifedream8879gmailcom we can add you to the lawsuit for free

16 July 2021
Unprompted review
Rated 1 out of 5 stars

They Just took all my money

I had placed a request to withdraw my money from their Platform, bitbns, but it shows that the bank rejected the withdrawal and now the INR amount is not even reflected in my wallet. My money Just vanished in thin air.

5 July 2021
Unprompted review
Rated 1 out of 5 stars

I am having very bad experiences in…

I am having very bad experiences in bitbns trading .
When we try to buy we can not buy , when we try to sale we can not . The bid takes extra long time even days to take action .
Prices not responding on buy/sale . It is like there some kind of regulator who keep the prices opposite.
If we want to sale hurrily , we can not sale it . Even 20% up and down from low or high . There is some internal prices regulator. Regulator keep the prices and bid keep active .

25 June 2021
Unprompted review
Rated 3 out of 5 stars

Withdrawals are smooth too.

I apologize for my last review. Withdrawals became smooth only after activating 2 step verification. I did it and took my withdrawal instantly into my bank account. Thanks a lot to Bitbns staff.

6 June 2021
Unprompted review
Rated 1 out of 5 stars

bitbns money minded

I am using bitbns and bitdroplet since Jan 2021
Pros:
1)Bitcoin & ETH SIP is good
2) Trading Platform ok not user-friendly
3)Instant deposit works fine within `1min amount will
be credited

Cons:
1) graphs is hectic nightmare.
2) Crypto withdrawal is worst, High Transaction fee and High deposit/withdraw limit.
3) Instant withdrawal chargeable and alternate days they will disable it.
4) Free withdrawal (NEFT) will take one than 1 or 2+ days which is worst. Even small trading platform will deposit within a day.

>> compare to bitbns and wazrix I like pocketbits very much.

25 May 2021
Unprompted review

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