Purchased a brembo master cylinder and brake pads etc. Spoke with Giles, very knowledgeable and helpful. Not pushy re sales. Would highly recommend and will use again
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I Was looking for a replacement screen with deflector for a new BMW F900GS adventure as I am 6’4 and needed something to lift the airflow a bit higher but it was hard to find anything online. There we... See more
Company replied
Fantastic company with superb products. Bought new MRA VARIO touring screen for a honda nc 750x late tuesday 21st april and by lunchtime the next day it had been delivered and is now fixed to the bi... See more
Company replied
I recently purchased MRA FZS1000 FAZER 01-05 VARIO-TOURING SCREEN GREY . Pete at HBS was extremely helpful. After fitting screen I found trim strip supplied to be a little short. I cont... See more
Company replied
Company details
Information provided by various external sources
Improve your motorcycle with the world's best upgrades, direct from HPS
Contact info
New Street, DE55 7BP, Alfreton, United Kingdom
- www.bikehps.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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SCAMMERS I waited over 4 months for a wheel
I waited over 4 months for a wheel, given bogus assurances that "it will be here in 2 weeks" a dozen times. Even blamed the war in Ukraine!!
Money recovered by PayPal with NO RESPONSE from hps!!
Steer cleer

Reply from bikehps.com
Fantastic Service
I’ve ordered a couple of times from BikeHPS and every time has been a really easy and satisfactory experience.
Queries answered promptly and very in depth - I had a query about a screen fitment to non standard fairings, Matthew found the external link to my fairings and confirmed the screen would fit so I was very comfortable going ahead. Excellent responses and service.
The only improvement I can see is the website being slightly confusing to navigate, but that’s clutching to find something negative to say!

Reply from bikehps.com
BIKEHPS is an exceptional company
BIKEHPS is an exceptional company. I have bought several items from this company over the years and always really impressed by the service they provide. Any pre or post purchase enquiries are answered promptly. Just ordered a screen deflector on Wednesday this week and arrived Thursday meaning dispatch and delivery match every other part of the excellent service they provide.

Reply from bikehps.com
Excellent service buying MRA windscreen
I recently bought an MRA windscreen, RO type, for naked motorcycles, for my BSA Gold Star, from HPS. The screen itself is super quality but it was a fair price and delivered extremely quickly, at a time I was notified of. I would not hesitate to use HPS again or recommend them to others.

Reply from bikehps.com
Great Service
Wanted to check screen was instock and the postage cost, so gave them a call. They were very helpful on the phone and had the order sorted in minutes. Screen arrived the next day. Great service.

Reply from bikehps.com
Great despite weird checkout
Product shipped quickly and well packaged. Came with a nice brochure, too. The website checkout experience is quite outdated, which makes them feel a bit dodgy, but persevere through it and you’ll be fine.
Excellent company who genuinely care about their customers
Purchased a rear shock for my BMW airhead. The initial advice on the phone was comprehensive and led to receiving a unit specifically designed for my needs. The Nitron shock I ordered was of the highest quality, and received excellent after service when I had questions about fitted.
Can't recommend enough

Reply from bikehps.com
Just purchased a set of rear R1 shocks…
Just purchased a set of rear Nitron classic R1 shocks for my Triumph Speed Twin 1200, absolutely lovely shocks and great customer service.
Customer service how it should be
Needed some new front pads for my Aprilia asap
Spoke to Giles, who sorted it all very quickly and efficiently.
Very pleased will use again

Reply from bikehps.com
1st class service, from start to finish!
I have just used Harwood Performance Source (HPS) for the first time to supply me with a new Nitron rear shock for my Ducati Monster. Having not bought an aftermarket shock before, I had many questions for Giles on how the shock would be tailored to me. I’m very happy to report that I was looked after from the initial phone call all the way through to receiving my lovely shock (which arrived earlier than expected). Giles is the consummate gentleman and this is reflected in his customer care. Even the packaging my shock arrived in was meticulously wrapped. I highly recommend HPS and would happily use again.

Reply from bikehps.com
Must use them more often
I have used these guys for things I couldn't get anywhere else and they have repeatedly been excellent and especially in communications on orders.
They have now been added to my fav list to use them more often.
Really appreciate the effort guys.

Reply from bikehps.com
Hps great after sales service
I purchased a nitron shock absorber from hps for my suzuki motorcycle and from the start i ran into problems, it didnt not fit so had to be sent back to the factory ..then..on its return it wasnt working as it should & was sent back again, all this time Giles from HPS could not have been more helpful and in the end all the problems were fixed. Its nice to know that there is still some firms with great after sales service ..thank you HPS.

Reply from bikehps.com
Amazing customer service!
Outstanding customer service. So, I have an old but pristine bike, a 2000 ZX9R and I wanted a stock shaped windscreen. The only one I could find for sale in the world was MRA brand. I'm all the way over in the US and the shipping wasn't cheap but this is what I wanted. MRA was going to have to do a production run since they had none in stock. So, many weeks later, MRA makes some screens and ships one directly to me. However, it's the wrong screen and I have my yearly ride coming up shortly. I emailed HPS and they got right on resolving this immediately. To be clear, it was MRA not HPS that made the mistake. To make sure it got across the pond to me, HPS told MRA to ship it directly to them so they could pay for upgraded shipping. Wow, it arrived early. Thank you so much guys!!!

Reply from bikehps.com
Superb service
Superb service, if only all retailers were as good as these guys.
All of the staff are very knowledgeable and helpful, especially Giles who went above and beyond to resolve dymag spacer issues in super quick time.
I highly recommend Hps and they will be my go to suppliers for my bike parts from now on.
Bought some Dymag wheels
Bought some Dymag wheels, great product, great service. I will positively look for HPS to supply components in the future. The advice and service throughout the process was above and beyond what I expected. 5🌟 service
1st class service with excellent communication.
Excellent friendly and prompt communication when I had an issue with my order (not HPS mistake), which they quickly resolved. I was extremely impressed and I would not hesitate to buy from them again.

Reply from bikehps.com
first class product ,Acrylic Scratch Remover.…
arrived after 26 hours of ordering many thanks ,scratches gone from screen , great product.

Reply from bikehps.com
BST Carbon wheels for drag racing
I've been ordering occasionally from bikeHPS, but this time needed a set of BST carbon wheels for my drag bike. Since importing them from outside europe would be a lot more expensive due to import fees, I checked with Giles if they were able to source them for me - which was no problem at all. We made sure we had the right model/specs for my application and placed the order accordingly. Excellent service is what I can say! They even phoned me outside working hours to check if everything was sorted out. Thanks again guys.

Reply from bikehps.com
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