Sooo tingly
I tried to pre heat my oven but the fish were too pretty. Gave me salmonella. Would shop here again
1 May 2025
Unprompted review
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Company details
Information provided by various external sources
Aquarium Supplies - Shop and Save on Fish Supplies and Aquarium Accessories at BigAlsOnline.com your one stop shop for Aquarium Supplies.
Contact info
DO NOT BUY ONLINE FROM THIS COMPANY…
DO NOT BUY ONLINE FROM THIS COMPANY .They grab your money ,never deliver what you ordered and will not return calls or emails. Sadly you try and support Canadian company's...so disappointing and frustrating. I have been trying to get this resolved for a it now ! How very dishonest!
26 March 2025
Unprompted review
My first experience dates back to 2005
My first experience dates back to 2005, in person.
This place is a fish keeper's dream store. Wall to wall of inventory, clean tanks and friendly staff.
Online experience was great, especially considering how fast they packed and shipped my order.
24 August 2022
Unprompted review
Received Damaged Goods
Ordered a jar of Kent R/O Marine powder. Jar arrived completely opened and spilled into the box. I sent an email with a picture of the spilled contents to customer service. I was told by the CS supervisor that "the contents were still perfectly usable". I was offered a refund which was never issued. I will not recommend this online store to anyone.
23 March 2015
Unprompted review
Life long customer here, they've earned it.
Great store. Their customer service reps are always helpful, down-to-earth and know their stuff. I love when a company gets the one-human-being-talking-to-another thing right. Great people.
The selection, products, and prices are great, and while shipping can sometimes be a bit slow (though not unreasonable), they always take the care to pack their goods expertly.
They are also honest about backorder times, any delays, and get in touch about any problems, which I really appreciate.
Lifelong customer here.
13 February 2013
Unprompted review
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