its good the selection of games my favorite is amongst them so Big Hi5! Also agree with other reviews in regards to CSR, they are savvy, helpful, polite, patient. I do have one con though (sort of) I... See more
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I love the selection of games my favorite is amongst them so Big Hi5! Also agree with other reviews in regards to CSR, they are savvy, helpful, polite, patient. I do have one con though (sort of) I ha... See more
user name. umar5319 Extremely poor customer services. Withdrawals never paid. My account was verified after sending docs and later on was terminated and all my deposits and winnings never paid. I am... See more
Company replied
I've been registered at this casino for a long time and can only report positive things, the live chat is quick to act and tries very hard to find solutions to existing problems.In addition, the selec... See more
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Very easy to navigate around the site
Very easy to navigate around the site. I could find every game I was looking for. Very fast and efficient!!!
Easy to navigate and I love that site…
Easy to navigate and I love that site shows me my last played games. Would also love if there was an option to save favorites slots.
Would like to see crypto option for payout as this is only available for deposits. Other downside is a bit slow verification process
Scammy Practices
Notice how they responded with a vague explanation, completely dismissing the fact that their terms of service are misleading in other languages. You can't even access their English TOS without manually changing the URL. They defend their malicious policies by claiming I used my funds, but conveniently ignore that their support takes an average of 3 weeks to respond, by which time your bonus would already expire.
I reached out to them before utilizing my funds, but Big5Casino was unwilling to solve the issue, even though they acknowledged their faulty terms of service. They claim the English version of their terms supersedes other languages, yet they continue to promote misleading information in other languages without providing easy access to the English TOS. This is a scam site, preying on customers by hiding behind confusing and inconsistent terms of service. They offered me a mere €5 voucher after I lost €200 due to their misleading practices, which is utterly unacceptable.
Big5Casino engages in unlawful practices by misleading players with false promises and slow support responses to avoid accountability. Beware of this scam casino.

Reply from big5casino.com
Worst casino on line
I started with $8 welcome bonus did all the like 1500$ x wager was up $250 pulled it.Then got nabours to sine up she has no number for her phone or credit card so I let here use mine .Support contacts me. Closes my acct n takes winnings .I had like 5 or 6 people open up there they all pulled there accts Don't waste ur time cus that's what this casino is a waste of time .There 100%Gounts. David Muys
Stay away!!!
Stay away, their Terms and conditions are trap rules, they offer offers and practically they make the rules so that you will surely break them and they steal your money YOUR CASH, and don't give damn about customers.
STAY AWAY!
Also, payouts are only to banks and are extremely slow if you are lucky to not brake any rules.
They dont pay winnings,customer service…
They dont pay winnings,customer service is full of bs.Do not put your money in to this casino.you wont see your money ever gain
scammers
username on big5casino: aliaksei1986
hello, I ran into a problem with payments from the big5casino site. They require a deposit to verify the payment method, and then do not withdraw. The site administration, the support service only make promises that everyone will pay. I have been waiting for my payment since 05/28/2023. Complained to the licensee, askgamblers.com. Highly do not recommend, scammers. They don't pay at all!
I signed up for the 100% deposit bonus…
I signed up for the 100% deposit bonus with 500 free spins plus 5€ cash. I received 155 and not the 100% bonus or 500 spins. Contacted support and few days later I had received the 100% bonus. I couldnt withdraw any of the cash due to wagering requirements which I haven’t seen on any other casinos. I should be able to withdraw atleast the amount I have deposited.. Scam site
Always the same problems
Always the same problems , I played my full bonus around , and wen I asked for pay out , they asked a lot op papers and I never ever seen my money
Same as b bets
They never ask kyc if i play there lot…
They never ask kyc if i play there lot of money.. After winning they ask and..i never get my winning money. They just close my account.

Reply from big5casino.com
This site has always been fun
This site has always been fun. Many game providers and game choices. Thanks for the fun 😀
Piijjaa
Good and fast service. Very trustly place. Good bonuses and VIP service.
Never ever trust this shady casino
user name. umar5319
Extremely poor customer services. Withdrawals never paid. My account was verified after sending docs and later on was terminated and all my deposits and winnings never paid. I am also reporting this low life shady company to askgamblers.com and gambling commission. My sincere advise to any one reading this review is to stay away from this scam website or you will be ripped off. Stay safe ad stay away!

Reply from big5casino.com
Top online-casino very easy and many…
Top online-casino very easy and many slots make fun to have a great Day at big5casino realy good
Good high wining customer service very…
Good high wining customer service very friendly and all good games
I've been registered at this casino for…
I've been registered at this casino for a long time and can only report positive things, the live chat is quick to act and tries very hard to find solutions to existing problems.In addition, the selection of games is varied and there is always something new to discover.the same applies to the deposits and withdrawals, everything is great.
Absolute thrash bookmaker
Absolute thrash bookmaker. stay away from all of their sites (b-bets, big5casino etc..) if you want to keep your money.
Hides behind illogical t and c
The Big5casino is my favorite Casino…
The Big5casino is my favorite Casino for online and mobile playing. The friendly supporter and the fast withdrawals are very good and the bonuses are worth mentioning.
Great
BIG5CASINO helpful and professional
My dealings with BIG5CASINO have been helpful and professional. My only complaint would be that I think there should me free spins and bonuses, but that's probably just me being selfish..lol

Reply from big5casino.com
Best casino
I've only had positive experiences with Big5 from the start. I can only recommend the casino, it is very fair and the support is always friendly and will help with any problem immediately. The payout is fast too. I only play at Big5 Casino now
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