Bhpwindows Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

This company goes by BHP Windows &…

This company goes by BHP Windows & Doors as well as Better Home Protection. BEWARE I purchased a main door to my home June 17th. I was guaranteed it would be ready in 90 days. I patiently waited. No calls from Best Home Protection (BHP) so I assumed everything was in order. Contractor began renovation my home September 20th. September 22nd I went to pickup my door and was given many excuses why they had not even started on my door. I have no front door at my house. This time they promised me it would be ready in 2 weeks. October 8th I returned to their store to pick up my door and was told by Yordes Iglesias that they still had not started on my door, to give him another week. They promised to call me as soon as it was complete. Today is October 17th and still no door. This is a nightmare and I have no front door at my residence and starting to believe this company is a fly by night operation. BHP, I
desperately need my door! Consumers, be very careful purchasing from this company!
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UPDATE . I have now filled a complaint with the Better Business Bureau. Next week I will be reporting them to the State Attorneys office of consumer affairs in Florida and NEWS7 ON YOUR SIDE.
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UPDATE 10/26 They did not even bother responding to the Better Business Bureau. Yesterday I filled a formal complaint with the State Attorney office.

26 October 2021
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