Do not use this company they are…
Do not use this company they are scammers
19 January 2026
Unprompted review
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Company details
Information provided by various external sources
Catalogue shopping. let us deliver to your door, Furniture , Bikes, Watches, eyewear, watches, kids and mens gear, pets supplies, womens clothing
Contact info
Norwich, United Kingdom
- 01223 911106
- sales@bgstores.co.uk
- www.bgstores.co.uk
2.0
Poor
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was my worst online shopping…
This was my worst online shopping experience in my life. They provide very poor customer service and don't value their customers. I have purchased and returned the product that I have placed with them and still haven't received my refund. they are not answering my calls or texts and are very irresponsible. These are mostly scammers. People please be careful from such fraudulent websites.
26 March 2024
Unprompted review
lovely sweets
Delivered in 5 days but well worth the wait. The pic n mix sweets are sooooo nice. Would definitely order again
5 October 2020
Unprompted review
Placed my order a couple weeks ago I…
Placed my order a couple weeks ago I haven’t heard anything from this company I have sent emails and they will not respond. Keep your money I starting to believe they stole my money
4 October 2020
Unprompted review
Very impressed
Constant communication re order status. One item wasn't in stock so refund received immediately. Order arrived 2 days after placing. Great products and low prices. Very impressed.
30 June 2020
Unprompted review
Ordered an item with a 7 working day…
Ordered an item with a 7 working day delivery and its been well over a month now with no sign. Emailed the company 6 working days ago with no reply. Taking the matter to Paypal now.
6 September 2018
Unprompted review
Slow delivery, won't answer phone or emails
Ordered on a Monday morning. Should be next day dispatch....no email to say where item is. 1-2 working day delivery no sign.
Company won't answer the phone and haven't replied to my email
Opening a case with paypal
Just found out item is being delivered today.
Company could improve their customer communication
Website has UK address but is registered to a company in the Philippines
I'm concerned it's a scam website
11 June 2015
Unprompted review
Excellent service
I am very impressed with the service I ordered a dog harness for my new puppy. On Monday afternoon 8 AM Tuesday morning it arrived what more can I say, excellent service. Especially after I had been let down by another company selling an identical item. In future I will always shop at BG Stores.
8 June 2011
Unprompted review
Helpful and Quick
Not sure if the item was suitable for what I wanted, so I gave them a call and they said they would check and phone me back, expected to wait a day or more like most companies, but 5 minutes later they called me back with all the details.
Better still it arrived 10.30 the next morning.
18 November 2008
Unprompted review
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