Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably... See more
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Was delivered next day in less than 24hrs lovely little scooter so easy to put together unpack slot seat on slide arms on seat so easy do not forget to take the plastic out from battery contacts !ligh... See more
Would highly recommend. Ordered chair on Friday lunchtime and knew it may take longer to deliver to Scottish Islands. Chair arrived Monday morning so very quick delivery. Leather recliner was very sim... See more
After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its d... See more
Company replied
Company details
Information provided by various external sources
Betterlife is a part of the LloydsPharmacy group. We offer a wide range of solutions to help with everyday tasks from bathing, dressing, reading and writing, cooking, gardening and generally getting around. We specialise in over 4000 products that can help to retain your independence and support your everyday needs. Our friendly approach and ability to understand our customers' needs helps to define us as the destination brand for Mobility and Independent Living solutions within the UK. Our team of advisors possess a wealth of product knowledge so you can rest assured that you are receiving expert personal advice at all times, 7 days a week.
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4.6
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Swedish Trolly
Purchased for my 92-year-old mother-in-law after she’d had a fall, helps her get around the house gives her support and the tray lets her carry drinks and snack excellent.
10 April 2019
Unprompted review
Very quick delivery
Very quick delivery. I had no trouble ordering and had expected my items to take a little longer as I ordered standard delivery. I would recommend the wrist and back support but the elbow support is very tight even though the largest (XL) was ordered and the measurements seemed correct.
9 April 2019
Unprompted review
It seems quite good.
9 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Nigel,
Thank you for your positive review. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Reply from Betterlife from LloydsPharmacy
Dear Nigel,
Thank you for your 5 star review. It is great to hear that you found the products and service to be excellent when placing your recent order with us. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Delivered promptly and easy to assemble
8 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Hazel,
We are pleased that you were happy with the delivery and ease of assembly of your item. Many thanks for leaving us this review.
Kind Regards,
The Betterlife Team
Excellent product
Excellent product, cheaper than other websites and delivery was very quick
8 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Lynn,
Thank you for your excellent review. I am glad to hear that you are pleased with the product you purchased from us. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Easily ordered online and informed of…
Easily ordered online and informed of all stages by email and delivered very quickly. Table very good
8 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Audrey,
It is great to hear that you are happy with the table and were pleased with the delivery service. Thank you for your great review.
Kind Regards,
The Betterlife Team
Excellent service item came super quick…
Excellent service item came super quick good quality easy to use very very happy.
8 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Rachele,
Thank you for your 5 star review. We are pleased that you were happy with the service and product received.
Kind Regards,
The Betterlife Team
Reply from Betterlife from LloydsPharmacy
Dear Malcolm,
Thank you for your positive review. We are glad to hear that you are pleased with the bath seat that you purchased from us.
Kind Regards,
The Betterlife Team
A sturdy unit that fits into Peug 308 boot.
Order delivered on time, well packed. Instruction booklet included and understandable.
goes together quite easily. It has got some weight to it but these are given in the specs. I can just about manage the base and tiller into my car but luckily have husband to help. It had the power to manage some bumpy and up and down ground around a farm park though it didnt like it too uneven. Its a bit stiff to take the seat off but a bit of grease will probably fix that. Room for a Cavalier KC spaniel to sit between my legs ! has a reasonable turning circle. Not really tried the battery out completely but it says you need to keep it topped up and its easy enough to bring the unit into the house each time. Very pleased with it so far.
7 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Sheila,
We are pleased to hear that you are happy with the mobility scooter you have ordered from us. Many thanks for taking the time to leave us an excellent review. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
This step was exactly what we needed.
This step was exactly what we needed, it's height was exactly the same as our bath floor, so stepping in and out felt so much safer and easier. Well manufactured and exactly as described, exceptional quality and value. Definitely recommend.
7 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Graham,
It is great to hear that the step is exactly what you required and you would happily recommend the item to other customers. Many thanks for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
Very satisfied with the excellent…
Very satisfied with the excellent prompt delivery. Also the kitchen trolley is so useful. Once again thank you.
7 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Kathleen,
Thank you for your excellent review. It is great that you were pleased with the product and delivery service you received. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Lightweight Wheelchair Code WM2027
We purchased a lightweight wheelchair code WM2027
mostly for our holidays. It takes seconds to fold, its compact,
the bag has handles and wheels which is great.
We found this to be a great buy and would recommend
this item to anyone.
7 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Carol,
Thank you for your great review. We are glad that you were pleased with the wheelchair and would recommend the item to other potential customers.
Kind Regards,
The Betterlife Team
Excellent product
Wonderful service and excellent product. Would definitely recommend this product.
6 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Sally,
Thank you for your 5 star review. We are pleased that you were happy with the service and product received from us.
Kind Regards,
The Betterlife Team
mobility scooter
excellent service ordered on the Friday was here by Monday
6 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Iain,
It is excellent to hear that you were pleased with the delivery of your mobility scooter. We hope you will shop with us again in the future. Many thanks for leaving us your review.
Kind Regards,
The Betterlife Team
Very satisfied
Very fast delivery. Excellent value. Such a comfortable chair.
6 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Annie,
We are happy to hear that you were pleased with the delivery and value of the chair. Thank you for leaving us a great review. We hope you will shop with us again in the future.
Kind Regards,
The Betterlife Team
Mum loves her new chair and foot stool!
Mum loves her new chair and foot stool. She spends a lot of time in her chair reading, watching and sleeping!
Worth every penny.
6 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Natasha,
We are pleased to hear that your mum is happy with the chair and footstool that was recently ordered from us. Many thanks for taking the time to leave us your review.
Kind Regards,
The Betterlife Team
Ordered two batteries for my mobility…
Ordered two batteries for my mobility scooter, came within 2 days, so I am a happy bunny!
Last time I ordered them they came the next day , so will be back again as I would really recommend betterlife 😀👍👍
5 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Good Afternoon,
Thank you for your great review. It is great to hear that you would happily recommend us to other customers, we are glad that you were pleased with the batteries and delivery service you received.
Kind Regards,
The Betterlife Team
Excellent service would recommend to…
Excellent service would recommend to anyone
5 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Dear Mrs Bailey,
We are glad that you were pleased with the service you received when placing your recent order with us and would happily recommend us to other customers. Many thanks for taking the time to leave us an excellent review.
Kind Regards,
The Betterlife Team
great value for money chairs
Prompt next day delivery. Good service. Relatively easy to put together. Very comfortable and happy with them as excellent value for money
5 April 2019
Unprompted review
Reply from Betterlife from LloydsPharmacy
Good Afternoon,
We are glad that you are happy with the chair you recently purchased from us and the delivery service you received. Thank you for taking the time to leave us this review.
Kind Regards,
The Betterlife Team
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