I booked a flight for December end in November but my ticket is still pending. I contacted them multiple times regarding this and i was told it's in progress and will be confirmed in next 24 ho... See more
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The customer service was excellent and…
The customer service was excellent and responsive
Ruby was very friendly and provided…
Ruby was very friendly and provided exceptional customer services. She is a great asset to your organisation
thanks for the good service rubby was…
thanks for the good service rubby was helpfull and did a very good job.
Positive experience
Ruby worked hard to find the best deal for us in terms of price and connectivity. Our booking was tricky, but Ruby remained patient and positive at all times. Even in moments of frustration, she maintained a smile and a positive attitude, which I could sense even over the phone. If every staff member provides the same level of service as Ruby, I would certainly recommend Best Price Travel.
this is scam
this is scam. you wont get your money back, no matter what they claim. for stress free travel, avoid this completely.
Scam
Scam! Showed up to the airport to board a flight only to be told best price travel never confirmed my ticket so I was left stranded. Best price has admitted responsibility through email but refuse to refund. Very frustrating and would advise anyone to stay clear.
Hi my name is Maurice
Hi my name is Maurice, I just want to let everybody knows my experience at Best Price Travel about the service I received by Ruby who’s working in agency, I been travelling a lot of different countries and different agencies, no one can match ruby the way she take good care of my business. She is very knowledgeable and very professional and she is very helpful and trustworthy, she is also a great agents as well, if I will travel again, I will contact her directly.
Milly was outstanding
Milly was outstanding. She was responsive to my questions and responded quickly. She was available during the evening, which was very helpful.
Great customer support
Millie the agent was great and provided awesome customer service from the word go . Will definitely recommend Best Price Travel . Well done Team !!
Thanks heaps, Ruby!
Ruby was most helpful, polite and promptly assisted me with my concerns regarding the re-booking of our flights due to the Singapore Airline's change in flight schedules. She's spot on when she said that she will come back to me with an update a day after we talked as she needed to make new arrangements first with the airline. Indeed, I got the copies of our tickets the next day. She has great customer services and communication skills. Thanks heaps, Ruby!
Quick response
competitive price ticket and refreshingly got a real person Steve who responded quickly and was able to action a payment issue with the online system.
I made booking from this website and…
I made booking from this website and Steve help me a lot thanks Steve he is really Polite all through the process.
Very friendly
Very friendly, who would not be when they advertise false prices. What’s worse they try to suggest that the airline has run out of seats at that price. Well why are you continually advertising at that price. That’s complete false advertising because quite simply the seats don’t exist. I’ve logged on again to book it at the price of 1757 and it’s still advertised at that price even though Harry said emirates have run out. Crooks, avoid
Ruby was amazing in her prompt…
Ruby was amazing in her prompt responses where I got all the help and assistance required
Really thankful to her for all the hard work she had done it for me
Definitely recommend best price travel and Ruby to everyone
These guys are scammers.
These guys are scammers. We bought a flexible ticket which was meant to let us change the date but these guys instead want to charge us $800 to simply change the date when I can literally buy a new ticket with the same price. Customer service stopped contacting us after as well.
2 star - difficult & stressful
I’m giving this a 2 star because in the end my flight went ahead after being cancelled the first time without consent.
In reference to the Qantas post below, my payment was cancelled, they asked for me to transfer and take a screen shot of the transaction and send an email with ticket saying this is non flexi and t&c - seemed odd. A week later I looked up reviews and noticed 1 or 5 star reviews and people being scammed . Called Qantas and found out my flight had been cancelled the next day. So i cancelled my bank accounts, changed passwords to my accounts + reported it.
I called them on a Monday around 6pm aest and they answered. I asked what happened to my flight and pretty much said they were scammers- website seems like a fake address and they’re answering past closed hours, they’ve got some bank details and personal .. so seemed like they weren’t locals as such . They said they’ll look into it and call + email me when the tickets are booked (roughly a week out from leaving) + by the end of the call said they weren’t scammers. No call or email for a couple of hours , so followed it up again and they sent a ticket with booking details and I felt relieved . I had to check my booking multiple times per day to see if it was still there . It was super stressful at times , but there is hope to fly . Just do your research on the scams to back yourself and try not to fly with this airline .
Please don’t send your bank details and also keep in mind banks can’t get your back money if it’s sent by transfer - they’re clever. I didn’t have any difficulties calling, they were fairly friendly despite my very firm approach. I also followed my email up with emails saying I’m not paying more and it’s on them to sort out the differences (my original ticket to Japan was $1800.). Good luck.
Milley Madam Ji is a great services with us, we are very very HAPPY TO HER SERVICES
I like his Services, they are very HELPFUL
Miley gave me the best service and she…
Miley gave me the best service and she seems very professional. Thanks for the service.
Ruby was my travel agent whom I booked…
Ruby was my travel agent whom I booked the flights with. She made sure that everything goes smooth from the flights to answering any questions that I had along the booking process as I was bit anxious for the my grandparents travelling for the very first time. Ruby helped me along the way and provided with the best service.
I have a really great experience with…
I have a really great experience with this team! Thank you Ruby for the smooth transaction. I will recommend this people. More clients to come!Thanks!
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