I recently ordered customized name badges from this company. I am very pleased with the quality, length of time, and service. I received my badges within two weeks, as I did not order rush service.... See more
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See what reviewers are saying
Unless you have plenty of time to wait don't go anywhere near this company. I will be looking for a different company moving forward. Once you receive the items they are fine but we have had to wait 6... See more
I ordered custom name badges and specifically asked on October 13, 2025 if the writing would be hard to read in person because the preview looked very faint. Jacob Goodman told me that it only app... See more
I was interested in magnetic name badges and came across your website while web surfing. I wasn't 100% sure of what I wanted so decided to go to chat room. Fortunately for me, a CSR named Tiffany came... See more
Company details
Information provided by various external sources
Best Name Badges has been in business for years bringing name badges to the U.S. and Canada. Our production facility can handle orders from 1 badge to 250,000 or more and our staff is eager to help with any size order. Best Name Badges does not discriminate on order sizes and we view every customer as unique and important.
Contact info
1700 NW 65th Ave., Suite 4, 33313, Plantation, United States
- 888-445-7601
- support@bestnamebadges.com
- www.bestnamebadges.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great product and great service
Best Name Badges is Top Notch
Best Name Badges is Top Notch when you need name badges. We have ordered the Permanent Digital badges for our Sales Reps as well as the Reusable ones for our temps. Great quality and quick service..
Great Product
Fast, Quick, & Affordable - great quality as well. Will order from them again.
Great product and great discounts
Great product and great discounts! Love their email updates!
excellent service
Top Quality!
Top quality products and awesome customer service - I've been a satisfied customer for 3+ years!
Great badges and products
Great products, wonderful customer service, reasonable prices, and quick turnaround from order to receipt of products. Great experience working with this company!
Great company to do business with.
Always a Great Experience with BNB!1 …
Always a Great Experience with BNB!1 Friendly staff and efficient!!!
GUARANTEED TO RIP YOU OFF! WILL NOT REFUND MONEY!
If you are looking to get ripped off, hire this company to produce your name badges. Quick turn around? Non-existent. Excuses? They are full of them... sickness, too busy, etc. We have been waiting on a refund for over 2 weeks! Absolutely the worst vendor I have ever worked with. STAY AWAY FROM THEM LIKE THE PLAGUE!
I had issues with my shipment arriving …
I had issues with my shipment arriving on time and reached out to Alex Medina for help. I was surprised how fast he was able to contact FedEx and assist. It was nice having the extra support and feeling cared for!
Fantastic Transaction!
Alex was absolutely great! I needed name tags for an event at the last minute. Alex walked me through the process on Friday and they arrived Monday. The badges themselves were beautiful and very professional. I was also impressed with the strength of the magnets. No lost tags here! I will refer Best Name Badges to anyone who needs them with absolutely no reservation. Thank you!
Outstanding Service
Alex was very helpful in setting up my request for a name badge. He made the process easy and was completed quickly. Excellent service.
Pete Smith
The most faster service-one day delivery
Thanks Mel and Alex you guys are wonderful.
Best service in my 30 years in business.
Rolando
Politician with the BEST LOOKING NAME BADGE IN ANY ROOM!
I ordered 2 custom name badges from bestnamebadges.com . They offer incredible prices for the superb quality of their product. I ended up making several edits to the design, and each time Alex and the team emailed promptly and patiently with updates. Be sure to specify when You need the finished product in Your hand and they'll work to make it happen. My name badges are the envy of everyone else in the room. And I don't keep You guys a secret!
Terrible , misleading and fraudulent
Started the process by working with a guy named Alex , everything seemed fine at first. I sent them my logo and asked them to send me a couple proofs. I then asked them to ship those proofs so I may physically inspect them and see which one I liked in person . I paid 20 dollars to have two name tags sent over. I picked one of the two I was sent and I asked that my logo was enlarged by a 1/4 of an inch and also that the black border was removed. I then paid for 150 of the name tags and waited until I reicieved them . When they came in the mail all my name tags we're missing the clear dome that the first two name tags had. Nowhere in any of my emails does it state that I would like to have that removed. I called "customer service" and found that it's not really customer service it's actually customer disservice. The lady I spoke kept saying I should have reviewed my invoice better and that it's my problem that I didn't notice the dome was missing. I then asked her how they came to the conclusion of removing the dome in the first place and she had absolutely no answer for me. I've never experienced such terrible customer service ever. They truely don't care about their customers they just want you to pay the invoice and never bother them again! PLEASE STAY AWAY FROM THIS COMPANY
Find a company with more accountability!
I wish I could give them no stars...possibly even negative stars! I ordered a name badge with Riel. Our communication was initiated via email. I told her what I was looking for, followed by a couple questions. The questions weren't acknowledged in her response with another question. I was a bit caught off guard by the very informal correspondence by her but didn't think too much of it. After my answer to her question, I did not hear back from her. After a couple days I called Riel. Just as her email, I found her to be less than professional in her phone etiquette. Still, I chose to look past it....it's just a name badge, right? I acknowledged the correspondence between the two of us and requested an update. She said, "We have been very busy, you will be my next order." Ok, no biggie. I'm a reasonable person. She sent my proof along with an invoice. In the email she stated the name badge will be produced upon payment of the invoice. I corrected the proof, provided her EXACTLY how the name badge should read and asked how long I could expect the process to take. Once again, no acknowledgment of my question. She sent me a corrected proof. I acknowledged the proof was correct and paid my invoice. Approximately a week and a half later I called for an update since there were no tracking options available. Riel, in her usual way, informed me the badge is still in production. I asked how long production takes, she FINALLY answered my question (probably because she was on the phone). She answered anywhere from 2-4 days. When I inquired about the timeframe of when I paid my invoice she became overly snippy with me and once again, said they have been busy. At that point, I asked to speak with her supervisor. She danced around it for a second then just gave me the 'manager's' email. Sam. She then followed up with, "Your name badge will be mailed out today." Ha! I couldn't figure out how it went from 2-4 days to today. I asked how that would be possible. She snidely remarked with "Well, I will WALK over to them and TELL them to send it TODAY." My professionalism and patience wore out at that very second. I advised her she will not continue to communicate to me in such a way as I will follow up with her supervisor. At that point, I was drained with the ridiculousness of this company. I figured I would just leave it be, wait for my badge, and never do business with them again. I later found out from other colleagues they have had the same issues with Riel and even after speaking with her supervisor, nothing has changed. After receiving my badge, I realized I would need to speak with Sam. I am not surprised the service is so poor. He is the male version of Riel, only he carries the title of Operations Manager! I received the first proof (the one I had advised was incorrect), to top it off, my name and company name were not even centered on the badge. I advised Sam of the issues with Riel, which he was already aware of her behavior from other colleagues who had spoken with him as well. I said I waited this long just to get the wrong badge that is not even centered. He didn't seem to be concerned AT ALL...like, not even one acknowledgement of Riel's behavior. He said he would review my order and find out what went wrong. I told him I don't want another badge. I told him I didn't want to do business with his company due to the lack of quality as well as service I have received. I requested a refund. His response, "Refunds are under MY discretion. You can pay for the return and we will refund the purchase." So, I need to pay for this company's error?! He is willing to send another name badge for $11 for free instead of refunding the $11 I spent? When does that make sense? Pay your employees to reproduce a name badge (operation expenses) and reship versus just refunding my money? When he advised me it was up to him to refund the money, I asked about the owner. He continued to tell me that he himself runs the company and he makes the decision on refunds. Sounds like BNB needs another Operations manager. I see responses by the 'Owner', Ryan. I found that interesting since he apparently is unreachable for anything regarding HIS business. A business owner who spends his day defending the lack of quality service and products is one who refuses to acknowledge that MAYBE there could be some changes in house to prevent all of these nasty reviews. There is no accountability for their employees. To say things like "we put out over 300 orders a day", should not be considered an excuse for poor services. Spend the extra money to hire more man power to keep up with the demand for quality production! Just because those orders are being filled doesn't necessarily mean the customers are happy. I was denied as an unhappy customer who tolerated the unprofessionalism until I received an incorrect name badge in an untimely manner.

Reply from Best Name Badges
gteat experience!
Angela was efficient and helpful and my name badge will be here tomorrow. I would highly recommend this company in the future. This is my second interaction with them and each time it's been great.
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