BestChange 

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Rated 5 out of 5 stars

in here , you have many ways to earn , 1. affiliate program * attracting people via a unique code can give you upto 0.65$. BTW, it's a wonderful way. 2. faucet claim * claiming fauc... See more

Company replied

Rated 4 out of 5 stars

Bestchange seems legit at the first glance as it's mentioned in the reviews, but I'm wondering that with which website I can exchange paypal usd to perfect money usd, cause I don't rely on any website... See more

Company replied

Rated 5 out of 5 stars

Other website, offers a very tempting and promising large amount of satoshi but in the end, you will get nothing, but here in bestchange.com, just a few random satoshi from 1 to 1,000 every hour with... See more

Company replied

Rated 2 out of 5 stars

I`m using its free BTC faucet, which is said to be claimed for random amount from 1 to 100 satoshi. Well, I don`t know what they mean under "random" word - but most of tryes - I`d say 8 of 10 - gives... See more

Company replied

Company details

  1. Currency Exchange Service

Written by the company

BestChange is a free Internet service designed to help find e-currency exchange services with the best exchange rates.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faucet pays !

Faucet pays !
Thanks for my 1st payout, 1000sats in less than a month, far better than lots of other sites !

31 March 2026
Unprompted review
BestChange logo

Reply from BestChange

Hello!

Thank you for sharing your positive experience!

It is great to hear that you received your first payout so quickly. We are glad that our service proved to be more efficient and reliable for you than other platforms. Our goal is to provide users with the best opportunities for fast and transparent transactions.

Rated 1 out of 5 stars

Lost $20 000 with BestChange !!!

In December 2025 I used BestChange to find an exchanger and selected Prime_EX based on their 4.9 out of 5 rating on this platform. I sent nearly $20,000 in USDT. The funds were received by the exchanger and confirmed on the blockchain. The exchange was never completed and the money was never returned.

I reported the fraud to BestChange immediately, with full documentation — transaction hash, chat screenshots, everything. For the next three and a half months, the fraudulent exchanger continued to operate on BestChange with its 4.9 rating while I received generic "we're looking into it" replies. In March 2026, the exchanger disappeared from the platform without any explanation. BestChange has not responded to my formal legal notice.

A 4.9 rating on BestChange apparently means nothing. The platform takes no real responsibility for the exchangers it lists, does not act swiftly when fraud is reported with evidence, and offers victims no actual path to resolution. I trusted this rating. I lost $20,000 because of it.

If you are planning to use BestChange to find an exchanger for a significant amount, please understand that the rating system does not protect you and that the platform will not go to bat for you if something goes wrong.

«UPDATE: Response from BestChange»

BestChange has responded to this review claiming they have no record of my complaint. This is false. My complaint was assigned Request №21646 by their own system in December 2025. I have complete email correspondence with timestamps and content, which I am prepared to submit to Trustpilot upon request.BestChange claims Prime_EX was never removed from their platform. Their own response confirms Prime_EX "is not currently transmitting exchange rates." An exchanger that received $20,000 and never completed the exchange — still listed, still rated — is a danger to every user of this platform.BestChange has submitted a request to Trustpilot to remove this review. I welcome any investigation and will provide full documentation: transaction hash, chat screenshots, and correspondence with BestChange administration.TxID: 43fe9b44e91495571b0f7fc72a876478aaa26848ace8aec0f81c4a219f932649

UPDATE 2 — April 4, 2026:
BestChange has updated their response. I note three things:
First, Prime_EX has now been removed from active listing. This action was taken only after I published documentation publicly across multiple platforms — not after my original complaint in December 2025, which included full evidence and was assigned Request №21646 in their own system.
Second, BestChange states in their own response that an AML-related delay "is not an unconditional basis for holding funds for several months." I agree. My funds have been held for over four months with no resolution.
Third, BestChange has committed to contacting me by email once they receive a response from the service administration.
The funds have not been returned. This review will be updated when the situation is resolved — or when it becomes clear that it will not be.

UPDATE 3 — May 4, 2026:

Five months. Funds not returned.

In the reply above, BestChange stated that "such cases should be
resolved within a reasonable timeframe." Five months is not reasonable.

On-chain analysis (verifiable on TRONscan): the 19,968 USDT were
forwarded within 52 minutes from THQ2nexrWAVYwp7tD51gopioXuDDJmuU5Y
to TPB83VpC2CEnkS1uKqMCZpeVMyESME9suV, then consolidated in main hub
TBKUht9BEoWniGztSf54PNMGCKYyteeyGf — a wallet active 47 days with
876 transactions and 569 incoming transfers. This was not an isolated
incident; it was a multi-victim operation that ran while BestChange
kept Prime_EX listed at 4.9.

Formal complaints filed:
— FBI IC3: 268af982f0504660b202ede44e8ca5c0 (May 3, 2026, with
on-chain supplement May 4)
— FTC: 201234138
— Tether Compliance: Ticket #733069 (May 4, 2026)
— Chainabuse public report: ID 84664548-71dc-4ab2-bce8-070f71445311

Three wallets now publicly flagged in major exchange compliance systems.

This review will be updated when funds are returned, or when it
becomes clear they will not be.

30 November 2025
Unprompted review
BestChange logo

Reply from BestChange

Hello,

We are sorry that you have encountered this situation.

We would like to clarify separately that BestChange does not use a rating system in the format of “4.9 out of 5.” Such a score is not displayed on our products, so it was likely shown on a third-party resource or on the exchange service’s own website.

At the same time, regardless of the route by which the service was accessed, we are seriously concerned by your complaint about a service that was listed in the active section of our monitor. For user safety, PrimeEx has already been proactively removed from the active listing pending clarification of the circumstances, and another formal request has been sent to the service administration. Once we receive a response, we will contact you by email.

As for the AML aspect of the case, the analysis of the crypto address https://www.bestchange.com/report/3ac18350ad957794a6e3a48219c099e7 from which the funds were sent indicates the use of cross-chain bridges prior to the transaction. In international AML practice, this may be treated as a factor warranting additional review; however, by itself it is not an unconditional basis for holding funds for several months.

We agree that even where certain AML-related factors are identified, such cases should be resolved within a reasonable timeframe and should lead to a clear outcome: completion of the exchange, return of funds on transparent terms, or a confirmed formal escalation to the competent authorities where sufficient grounds exist.

This case remains under our review.

Rated 4 out of 5 stars

At least they're genuine with excellent…

At least they're genuine with excellent support.

14 March 2026
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your kind words. We truly appreciate your feedback and are glad to hear that you value our authenticity and support. Stay tuned! We wish you success and financial well-being.

Rated 1 out of 5 stars

Scam they block my account (reffals…

Scam they block my account (reffals programme) when i get 11$ traffic views they block my account
Scam 100% be carrefour
Dont lose your times guys

3 March 2026
Unprompted review
BestChange logo

Reply from BestChange

Your account was blocked due to violations of our Referral Program rules. You were actively encouraging users to click your referral link for the purpose of generating paid clicks. This is confirmed by the promotional materials we found online, including the page you shared with us, which clearly shows the click-incentivizing approach.

Such activity is explicitly prohibited under clauses 5 and 7 of our Referral Program Terms. Please review the rules on our website.

Given the above, the “scam” allegation is unfounded. We kindly ask the platform administration to remove this review. We can provide supporting evidence to the platform’s support team upon request.

Rated 1 out of 5 stars

BestChange provides no real support when something goes wrong

My exchange issue has been ongoing since 06/02/2026 and still not resolved. I used BestChange expecting at least some active moderation when a listed exchanger delays an exchange, changes conditions, and stops communicating. Instead, BestChange support has been silent for days.

On 06/02/2026 I created two exchange requests (USDT/SOL and USDT/BTC). Both requests were confirmed by the exchanger PayMarket, but nothing was processed for more than 24 hours. There was no warning about technical issues or any inability to complete the exchange.

On 07/02/2026 the rates changed significantly and PayMarket refused to complete the swaps at the originally confirmed terms. They only offered a USDT refund. At the same time, those pairs remained listed on BestChange, which is misleading. If I had known the exchange would not be completed, I would have used another exchanger.

After I posted a complaint, PayMarket suddenly claimed my funds failed AML checks, then demanded KYC, changing the narrative multiple times. I provided all requested information and documents to support, including proof that my funds came from a low-risk wallet (I can provide detailed reports), but I still received no meaningful help from BestChange.

Yes, there was a single public comment from a BestChange admin asking the exchanger to respond, but that did not resolve anything. The exchange remains uncompleted, deadlines were ignored, and nobody from BestChange has been answering for several days.

6 February 2026
Unprompted review
BestChange logo

Reply from BestChange

We would like to clarify how this situation was handled.

The transaction in question was temporarily frozen as a result of an AML (Anti-Money Laundering) check. The user’s wallet address did not pass the initial verification triggered by exchanger`s risk monitoring system.

BestChange was actively involved in this case from the moment the complaint was received. As a result of this involvement and coordination with the exchanger, the user ultimately received a refund.

The issue was resolved and the refund completed within approximately four days, which is a very short timeframe for AML-related checks. In practice, such reviews often take more than a week, depending on the complexity of the case and the information provided. We understand how stressful delays of this kind can be for users and take such situations seriously.

As a monitoring service, we consistently oppose illegitimate or unjustified freezing of user funds and actively oversee such cases. At the same time, we cannot require exchangers to bypass or ignore AML procedures, as doing so would lead to negative consequences for both users and the platform.

BestChange continuously monitors the behavior of exchangers listed on the platform and takes action in cases of rule violations, including permanent removal from the monitoring. We appreciate your feedback and confirm that this case was handled within the scope of our authority, resulting in a timely refund.

Rated 5 out of 5 stars

I’ve been using BestChange for a long…

I’ve been using BestChange for a long time mainly to compare exchanger rates and quickly see the overall situation across available offers, beyond just CEX or P2P. The updated website feels more convenient, the design is clean, rates refresh fast, and the built in calculator is genuinely useful because you can enter your exact amount and instantly see which exchangers give the best outcome for that sum.

1 February 2026
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your positive review and for choosing BestChange. We’re glad to know our service was helpful and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

BestChange is the best option!

BestChange is a very useful and trustworthy platform for finding reliable exchange services. The interface is clear and easy to use, and exchange rates are always up to date. On the rare occasions when questions or issues arise, the available support and guidance help resolve problems quickly. Overall, BestChange saves time, reduces risk, and gives confidence when making exchanges. I definitely recommend it.

31 December 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for taking the time to share your impressions of our monitor. We are pleased to hear that you are satisfied with the quality of our service. We wish you financial well-being and profitable exchanges with BestChange!

Rated 5 out of 5 stars

This website saved me from scammers

I ran into a serious problem while trying to make an exchange — it looked like I might lose my money, and my account was even at risk of being blocked. Naturally, I was very worried and didn’t know what to do next.

However, after I posted a review describing my experience, the exchange service contacted me almost immediately. Their support team responded quickly, investigated my issue, and resolved everything much faster than I expected.

Thanks to the review system, my problem was taken seriously and handled efficiently. It’s clear that companies actually pay attention to customer feedback here. I’m very grateful that the situation was resolved without any loss, and I now have confidence that the review platform truly helps protect users.

15 October 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your kind words. We are pleased to hear that you had a positive experience with our service. We wish you many successful and profitable exchanges with BestChange!

Rated 5 out of 5 stars

When I need a reliable and advantageous…

When I need a reliable and advantageous exchange service, I usually use this platform. All the necessary exchange options are always available, it’s convenient and intuitive to use. Definitely recommended!

23 May 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your kind feedback! We’re glad to hear the platform helps you find reliable exchange services and that the interface feels convenient and intuitive. We appreciate the recommendation and will keep working to maintain a wide range of options and a smooth experience.

Rated 5 out of 5 stars

Best exchange service

Bestchange is the best website for secure exchanging. Support always provides necessary help when needed.

28 December 2024
Unprompted review
BestChange logo

Reply from BestChange

Thank you for taking the time to share your impressions of our monitor. We are pleased to hear that you are satisfied with the quality of our service. We wish you financial well-being and profitable exchanges with BestChange!

Rated 5 out of 5 stars

BestChange is a transparent and…

BestChange is a transparent and lightweight exchange aggregator, and an internet service designed to find exchanges with the best price rates, and also has a faucet that you can claim every hour (minimum earning rank 1-100 sathosi) and direct transfers to your wallet (check available wallets that support this application, now with a telegram bot to make it easier for users, thank you to the developers of this application, hopefully it will continue to adapt to all technological developments, thank you

8 December 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your positive review and for choosing BestChange. We’re glad to know our service was helpful and appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Be very careful and cautious when working with this exchange service!

Be very careful and cautious when working with this exchange service! Firstly, the published exchange rate does not correspond to the actual rate; they charge an additional 3.9% on top of the rate indicated on the website. Then they charge 500 AED for delivery, which you cannot refuse or pick up yourself. Once you have placed your order and realised you have made a mistake, cancellation will not be possible; they will want to charge you 10% to cancel, even 1 minute after you have sent them the money. Then the most interesting part begins. I exchanged USDT for 127,000 AED in Dubai. Before paying for the request, I asked how long it would take to receive my money, and they replied 2-6 hours, but maybe faster. After the request was paid for, they just started playing games with me, telling me to wait, wait a little longer, then wrote that the courier was already on his way, but after 6 hours of waiting, no one contacted me. About an hour passed, and after my numerous messages, the courier finally contacted me. I went downstairs to meet him and counted the money in the lobby. The bundles were deliberately made up of banknotes of different denominations from 1000 to 50 AED, with all denominations mixed together. The bundles did not contain even amounts; the courier added several notes to make up even amounts during the counting process. This was all done deliberately to confuse the customer in a hurry, although I agree that there was no need to rush and count several times. As a result, after I returned to the office and recounted the money, I found that 1,500 AED was missing. I counted the money several more times, but 1,500 AED was still missing. I wrote to customer support, who promised to resolve my issue. After another 12 hours, I wrote again, and the same courier contacted me and simply started playing games with me, saying that I had counted it, how I had looked at it, that I shouldn't have rushed, and so on. But I think everyone understands that the courier knows how much money he had and how much money he has left. He should have brought the exact amount and handed it over, not added money during the counting process. Be vigilant and careful. Count the money several times if you are unlucky and have already made an exchange through this exchange office. I do not recommend it to anyone, beware and stay away. The total loss amounted to 4950 AED 3.9% on the exchange rate + 500 for delivery, which I did not request + 1500 miscalculation when transferring money. A total of 6950 AED!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

This website helped me a lot sending…

This website helped me a lot sending money to my Russian bank account since 2022.

22 November 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for taking the time to share your impressions of our monitor. We are pleased to hear that you are satisfied with the quality of our service. We wish you financial well-being and profitable exchanges with BestChange!

Rated 5 out of 5 stars

The website is very useful and also…

The website is very useful and also very flexible and easy to understand far. I can see everyone should lease take a gander at it

25 October 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your positive feedback. We are pleased to know that you consider our service to be convenient and useful. We wish you success in all your exchanges!

Rated 1 out of 5 stars

Terrible place to do swaps

SimpleSwap froze my swap of $4K months ago for an AML excuse cause I used the address to gamble on Stake & trade meme coins. When SimpleSwap wasn't refunding me my money, I opened a claim on BestChange and not only they didn't help, but they closed my claim there and moved it to neutral, leaving room for the exchange to freeze even more swaps. I reached out to BestChange via email countless times where they replied once or twice every few weeks and each reply was extremely generic or offered no solution. I reached out via forum where they didn't reply at all despite being active there. Now that SimpleSwap refunded me, they're trying to act like they helped me and are asking me to give them a better rating. The only rating I'm gonna give is 0 stars but it's not available.

Exchange ID on SimpleSwap is aowy0jeok0t82u5m.

3 October 2025
BestChange logo

Reply from BestChange

Hello,

Your exchange was suspended by the exchange service as part of an AML review, as the assets you sent to the exchange were found to be linked to illegitimate sources, specifically gambling-related activities.

In this case, in accordance with information security requirements, the international AML/KYC policy (https://www.bestchange.com/faq.html#frozen-transaction
), and the operating rules of the exchanger, an additional verification was required to consider the possibility of a refund. You agreed to the exchanger’s rules and AML policy when creating the order.

We remained in contact with you regarding this matter via email. From our side, several emails were sent to you explaining the situation, and you responded to them, which confirms that there were no issues with your email account. Therefore, any claims that we ignored your inquiries are unfounded.

Following the completion of the AML review, the funds were successfully returned to you by the exchanger, which you confirmed, including publicly.

At the same time, we would appreciate it if you would reconsider the rating of our service, as we believe the overall level of service provided was higher than one star.

Rated 5 out of 5 stars

Ive been using Bestchange for crypto…

Ive been using Bestchange for crypto exchange for a really long time. The first time I was going to exchange a large amount, it was scary on random exchanges, so they recommended Bestchange. As a result, I avoided problems and saved money. Its convenient, reliable, and completely honest.

2 October 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for taking the time to share your impressions of our monitor. We are pleased to hear that you are satisfied with the quality of our service. We wish you financial well-being and profitable exchanges with BestChange!

Rated 5 out of 5 stars

I somThis is a good service.etimes use the BestChange exchange…

I sometimes use the BestChange exchange monitoring service.
It's a good service where you can choose a suitable and reliable exchanger for any exchange amount.
You can also earn a few satoshi on the BestChange faucet, with hassle-free withdrawals, or write an honest review after the exchange and receive a bonus.

25 September 2025
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your kind words. We are pleased to hear that you had a positive experience with our service. We wish you many successful and profitable exchanges with BestChange!

Rated 1 out of 5 stars

I HAD WITHDRAWAN 1000 SATOSHI BUT ONLY…

I HAD WITHDRAWAN 1000 SATOSHI BUT ONLY RECEIVED 1.14 DOLLAR REMAINING ARE NOT CREDITED

11 September 2025
Unprompted review
BestChange logo

Reply from BestChange

Hello,
You received 1000 Satoshi to your crypto address 1KPo***4DMo, which equals 0.00001 BTC and, at the moment of the transaction, was approximately 1.14 USD. You can verify these values in our currency converter: https://www.bestchange.com/converter/?from=satoshi&to=usd&give=1000

The last Satoshi withdrawal to the crypto address 1KPo***4DMo was on September 11, 2025. You can view the payment details in the transaction: https://www.blockchain.com/explorer/transactions/btc/91d788664d5e24aebefcb3c8e9471e47f718d402f1bac2f5c7085b3eb3345b7f

The newly added crypto address 1DeX***fshu has just started participating in the BTC faucet and has not yet accumulated 1000 Satoshis for withdrawal.

If you have any further questions, please contact our support service at support@bestchange.com. We will be happy to assist you.

Rated 1 out of 5 stars

Supporting illegal exchanges.

No customer support – they do not comply with EU data protection! 🚫

Supporting illegal exchanges.

BTC frozen for months, no transparent explanation, insecure data requests.

NO! NO! NO!

-------------------------------------------

The website clickpay.cx does not comply with the EU General Data Protection Regulation (GDPR), including Lithuanian-specific requirements.

Key Compliance Issues:

- Legal Notice (Impressum): No operator information (name, address, contact) is provided.

- Privacy Policy: No policy explaining the collection, processing, or storage of personal data is available.

- Data Controller: The responsible party for data processing is not identified.

Potential Legal Consequences:
Non-compliance with the GDPR can result in fines of up to €20 million or 4% of global annual turnover, whichever is higher.

2 September 2025
Unprompted review
BestChange logo

Reply from BestChange

Hello, unfortunately, we can't identify you as a user of our service. Please provide us with information concerning the issue you faced. Our email is support@bestchange.com. We will try to help you with the problem that appeared.

_____________________________________________
Updated response as of 2025/12/25

We identified your case and checked the situation.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Sanctions.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

In this regard, it was necessary to provide the verification details in response to the exchanger’s request.

Based on the information currently available to us, you have provided details belonging to another individual. In addition, you have not submitted video materials confirming the transfer of funds on your part.

The order remains suspended until the requested information is provided. Please provide requested data to the exchanger.
____________________________________________________
Updated response as of 2026/02/24

Based on our information, the exchanger, after conducting an investigation, made a refund and provided the refund transaction hash.
We kindly ask you to update your review to reflect the updated information regarding the case.

Rated 5 out of 5 stars

Reliable information every time.

It has exceeded my expectations. One of the standout features is its accuracy. I have tried several similar services in the past, but they often come with errors and discrepancies in data. However, this one provides real-time monitoring with precision, ensuring that I get reliable information every time.

1 January 2024
Unprompted review
BestChange logo

Reply from BestChange

Thank you for your positive feedback and kind words. Stay tuned!
We wish you only profitable exchanges with BestChange.

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