BestBatt.com Reviews 

29
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a JVC BN-VF707 BN-VF707U Li-Ion Rechargeable Replacement Camcorder Battery. It is comparable while have the economic price. It is been packed with carton box, while I only ordered one battery... See more

Rated 5 out of 5 stars

Buying from this store was a wonderful experience. Their prices were good, the product arrived swiftly, even though I used the most economical shipping option, and the product works fine, costing 25%... See more

Rated 5 out of 5 stars

I usually always looked around for few days before I place order online. And I found this website for my Nikon camera batteries. They have very reasonable price even with the shipping cost together. A... See more

Rated 1 out of 5 stars

Terrible. Just had to put a claim in with PayPal because it has been almost 2 weeks after purchasing and paying for an item using ny PayPal account....ZERO correspondence from them and they do not ans... See more

Company details

  1. Battery Store
  2. also in
  3. Electronics Store

Information provided by various external sources

Welcome to BestBatt.com, your one stop shop for all your power solutions. We carry high quality, reliable and powerful batteries, battery chargers, power supplies, other accessories and more! We offer free shipping, deep discounts and professional customer service!


Contact info

3.9

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(29)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Used Bestbatt in 2015 and service was…

Used Bestbatt in 2015 and service was excellent. Now it is the pits. Placed order November 2018, received confirmation, noted that amount on credit card was pending. Thought all was great. Then a week later no response noted that pending on credit card had gone. Sent three emails no response. Tried the online (so called) no response as they were all busy - yea right- left message. No response. Sooner they go belly up the better and stop creating upset customers. Mike the Kiwi.

24 November 2018
Unprompted review
Rated 1 out of 5 stars

No way to run a business

Placed my order after speaking with an agent on the phone, then received a phone call needing some sort of verification a week later. Tried calling them back on multiple occasions on their 800 number and the number they used to leave me a voice mail. Calls never got beyond leaving a message, and my calls were never returned. The company cancelled the order since I did not verify whatever with them. HUGE waste of time. Same item on Amazon for less

2 October 2018
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Just had to put a claim in with PayPal because it has been almost 2 weeks after purchasing and paying for an item using ny PayPal account....ZERO correspondence from them and they do not answer either phone number listed on their website and no response from emails. Stay away from this "company".

14 September 2018
Unprompted review
Rated 1 out of 5 stars

BEWARE!!

BEWARE!!! They don't answer phones or return emails. My order was messed up and they had absolutely no interest in listening to me. In fact, after my phone call ended, they did not hang up the phone correctly and I could hear them laughing at me. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE. If you want to get robbed go with these guys.

12 September 2018
Unprompted review
Rated 1 out of 5 stars

Total ripoff.

Total ripoff.
Waited 8 weeks, didn't answer emails.
Amazon Pay got me a refund.
Don't buy here!

23 August 2018
Unprompted review
Rated 1 out of 5 stars

Would rate zero if possible

Would rate zero if possible. 2 weeks later and Have not received battery. No responses to email or phone calls. Did debit my account but never sent battery. Can't get a hold of anyone to request refund or resolution. Stay away from this company. Total failure on business practices. Crooked.

14 June 2018
Unprompted review
Rated 1 out of 5 stars

The classic "Bait and switch" Did not …

The classic "Bait and switch" Did not get Milwaukee battery as pictured.
Even though complaints made to them they continues to do the same trick.
They did refund total plus shipping, after saying to them I will contact Pay Pal.
Stay away!

1 September 2017
Unprompted review
Rated 5 out of 5 stars

Very pleased

First, customer service was done live via texting. Not my favorite way to communicate, but it was efficient and the operator was polite and knowledgeable.
Second, The ordering process was simple, my batteries were shipped the next day and I received them three days from placing the order.
I was very pleased with the speed of filling and shipping the order. I left for a backcountry trip the day after they were received and had enough juice to power my old digital camera for the duration of the trip.

6 August 2017
Unprompted review
Rated 1 out of 5 stars

Item was supposed (in stock)

Item was supposed (in stock)
Then,bougth item on June 30th.On July 3rd have I received from saler an USPS tracking number with pre-shipment status.
On July 5th BestBatt gave me a complete shipping fee refund and comfirmation that item was shipped on July 5th.
One week later,July 12th,have not received parcel and USPS trackig number still shows pre-shipment status.
Please look at this : LZ133431730US
Update!
July 26 Tth and still not have received my order.

12 July 2017
Unprompted review
Rated 1 out of 5 stars

wrong equipment

I recently bought an I phone 5s battery changing package from this company, when I looked at the screw drivers they gave me, they had given me two Phillips screw drivers, I was pretty upset. but when I finally got into my phone and took out the battery, I then saw that the battery I needed was a four prong (they gave me a three prong). You can bet your money I will not buy from this company again.

11 July 2017
Unprompted review
Rated 5 out of 5 stars

Great shopping experience.

Buying from this store was a wonderful experience. Their prices were good, the product arrived swiftly, even though I used the most economical shipping option, and the product works fine, costing 25% of what I would have paid at Best Buy for a similar product. I can't praise BestBatt highly enough. I order many things on-line, and can't ever remember having had a better buying experience than this one with BestBatt.

11 July 2016
Unprompted review
Rated 1 out of 5 stars

Inferior product, zero accountability

Bought two replacement batteries for an Olympus camera, advertised as having specs equal to the Olympus original. Discovered that they lasted about a quarter as long, in fact, and after two months now they barely hold a charge at all. No reply to my email. Waste of money

28 October 2015
Unprompted review
Rated 5 out of 5 stars

Great experience

Ordered a replacement battery for my old Macbook Air which was not holding a charge. Cost was $72 vs over $100 elsewhere. Package arrived earlier than expected, and even included the tools needed, which was a nice surprise. Worked perfectly.

26 September 2015
Unprompted review
Rated 5 out of 5 stars

Nice shopping experience

After not being able to find what I needed locally I placed an order for a replacement power adapter for my camera. I really appreciated the realistic price and quick delivery!

28 August 2015
Unprompted review
Rated 5 out of 5 stars

Comparable products, fast and well-packed shipping

I bought a JVC BN-VF707 BN-VF707U Li-Ion Rechargeable Replacement Camcorder Battery. It is comparable while have the economic price. It is been packed with carton box, while I only ordered one battery, well protected packing, feel reliable and hope it is useful for everyone else who want order with them. Last but not least, really fast shipping.

29 June 2015
Unprompted review
Rated 1 out of 5 stars

Misleading, inferior products, no full refund

I recently bought a battery for a professional camcorder labeled just like the real deal but in reality an inferior product. Unfortunately the battery is not "recognized" neither by the camcorder or by the original battery charger. Despite stating that the battery is guaranteed to work, the company won't refund me for the shipment back to them. On top of that they removed my negative review of the battery from their web page. Bottom line: stay away from Bestbatt-dot-com!

8 June 2015
Unprompted review
Rated 1 out of 5 stars

Misrepresentation and Lies

I was shopping for the Batter grip for Canon 6D. The grip I was looking for is BG-E13. It costs around $173 in a godd store. I saw Best Batt add saying - you can save $160 for the same grip BG-E13. I got the package. It contains cheap copy of the brand name. Manufactured terribly. It is like you asked for brand name drug pill and get generic instead. I contacted Customer Service. They refused to accept their fault. Refused to send me return label. Refused to let me speak with the supervisor. Refused to provide me with the last name of Customer Rep. This is the first time I am dealing with this kind of business in USA. i AM INTENDED TO FILE official complaint with the Better Business Bureau of NJ

25 April 2014
Unprompted review
Rated 5 out of 5 stars

What more can you ask for?

I usually always looked around for few days before I place order online. And I found this website for my Nikon camera batteries. They have very reasonable price even with the shipping cost together. And not only that, the quality is very good, even better than the original ones I have. Customer service department is great! I called before placing the order and they answered all the questions I had and even gave me coupon code! How awesome is that? Will definitely shop here again and will recommend to others!

15 May 2013
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look