The organisation I am referring to are "thebestairfare.uk" it is important to note the word "the" this company has copied "bestairfares" which is a matter for their legal department to resolve. Loo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you see any Positive reviews about this company then it’s fake review or made my best airfares because this company is made my Pakistani scammers.I booked a ticket with them for £1191 which they ca... See more
Company replied
Got me the best fair for my trip🤩🤩 Jack went above and beyond, he was patient and understanding of my needs. He answered all my questions and I received my tickets as promised. Great communication a... See more
Company replied
I’m really glad that I interacted with jimmy from best air fares.com & his extension is 188 and to be very honest this is first time someone genuinely helped me with things on 1st try like he’s the gu... See more
Company replied
Company details
Written by the company
At BestAirfares.com, we unlock exclusive unpublished fares to help you save more on every journey. Backed by 24/7 expert support, we make travel affordable, simple, and stress-free.
Contact info
3.2
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not buy from this company!!!
Do not buy from this company!!!! They let us turn up at Heathrow airport with fake tickets. They followed on to tell us that the tickets were cancelled 48hrs ago but had forgotten to inform us. We’ve had these flights booked for 6 months. The devastation is unreal.
27 December 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
⚠️ Do not buy from this agency
⚠️ Do not buy from this agency; it's a scam! They sell you flights and then cancel them to resell at higher prices. Terrible customer service. They audaciously refund money with travel vouchers, trapping you in their network of thieves. ⚠️
Venden los vuelos y luego los cancelan los muy desgraciados y no te devuelven el dinero
20 December 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Quick and helpful
Nathan was a good help to me. He was quick and answered all my questions and concerns.
13 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Nathan was really polite and helpful…
Nathan was really polite and helpful when trying to find my flight. He was able to get my seats, carryon, and personal baggage bundled in one payment which was verified when I called the airline company directly. The only thing I was disappointed about was not getting the original pricing that was offered at the beginning of the process due to not having the seating available. This caused the price to be more than advertised.
7 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Was ok thank you shane
10 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
The service was aster and easier than i…
The service was aster and easier than i expected.
I think the representative name was
Shane young. He acted with professionalism, experience and very polite ill definitely use bestairfare again.
1 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
I have been working with Shane to get…
I have been working with Shane to get my flight ticket and he has been very professional and kind, if I have to buy another ticket I will love for him to help again.
Thank you Shane for all your help!!!!!
8 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
I was initially impressed by the cost…
I was initially impressed by the cost of tickets and received an email stating the booking was pending. Several days later I called to check the status and was presented with another option for a different airline at completely different departure time (11 hour difference) and the cost was double. I understand rates are subject to change based on availability, but do not believe the initial price was ever available. They were willing to cancel and did not charge my credit card, but I did waste a week of planning.
3 December 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Horrible company
Horrible company. Book at one price and the. They go up $300 per ticket. Poor communication as well.
8 December 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Unreal first then gave it a GO
I was assisted by 2 Reps. Nathan was the last one. At first I thought it was going to be a scam due to the prices being too low, so they called and clarified the prices being different. They deliver what they said they would and it still stayed at a good price. I knew the actual price would be higher but when called, late in the evening, were all the calls. The 1st Rep ext. 115 called me and explain the split charges, details etc. then lastly Nathan called me back and the price and flight details were still consistent so decided to trust and allow the CC transaction. Great deal and good follow up.
2 December 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Run...
Run.... this people are bunch of scammers!! I paid $497 for a local flight and they call me back the second day to add additional $300 to choose a sit and to have a carryon bag, that if i don't pay my money will not be refund. Unfortunate for them my bank did not accept the payment. I cant believe they still have 4stars
20 November 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Terrible service
Terrible service, they canceled me the flights and they said were going to send me the refund in less than 20 days Two months have passed and I still haven't received anything and I bought other tickets again and they just canceled them too.
28 November 2023
Unprompted review
Reply from Bestairfares
Hi,
We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
I had an excellent experience
I had an excellent experience! Great price and service!
24 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
They was so polite I really appreciate…
They was so polite I really appreciate that besides the timing was the one I am looking for but it is fine and I wanted to thank Nathen and Adam for that
23 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Experience was excellent.
22 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Good service never bought a ticket here…
Good service never bought a ticket here before but I got everything answered. I recommend this app
22 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Best airfare was great…Nathan provided…
Best airfare was great…Nathan provided excellent service.
19 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Good prices and very good service
Good prices and very good service. Nathan was very patient and helpful
20 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
Spoke with Adam at Bestairfares
Spoke with Adam at Bestairfares. Adam was able to get me the best deal at the best price.
21 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
NATHAN IS A VERY NICE AND HELPFULLY…
NATHAN IS A VERY NICE AND HELPFULLY PERSON AND THE WEB SITE IS THE BEST TICKRT PRICE OF ALL THANK YOU FOR YOUR HELP
19 November 2023
Unprompted review
Reply from Bestairfares
Hi,
Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.
Thanks,
Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.