Berry's Jewellers Reviews 

Relaxed and friendly, not pushy at all, let me spend some time choosing between a couple of watches. Thanks to Andy for a good experience

Came into store with watch requiring new battery.Watch swiftly sent to Omega.Work carried out under warranty which was a nice surprise.Quick turnaround.Kept informed all the way through. Excellent customer service from Hannah.Very professional and helpful.Welcoming and friendly.Would recommend Berry's to all.Thank you.

Berry's, specifically Peter and the team at the Tudor boutique in Leeds, are best-in-class when it comes to watches. And the buying experience is levels above anywhere else I've been (a lot)

The experience is phenomenal and every time I want to purchase a piece or check some things out, I know I will receive a 10/10 service, every single time.

They're extraordinarily educated on the brands they sell and have patience for any and all questions when it comes to watches.

If you want to buy a watch, try on some pieces, or just talk watches with some super cool people. You would be silly to not go to Berry's

The team at Berry's Newcastle deliver attentive genuine customer care. Berry's have a great selection of diamond rings. Gemma is friendly, knowledgeable and patient guiding me through my recent purchase.
Always a pleasure to return to Berry's Newcastle and always feel a valued customer. Thankyou again Celia

Ethan was amazing right from the start to the end dealing with all of my questions and issues with no problems. I couldn’t recommend him, and Berry’s, enough.

Fabulous service and welcome from all the employees particularly Bo, professional , friendly and very helpful with myself and my husband , thank you 😃

Emma was brilliant, great service, and communicated efficiently throughout the sale.

Andrew and verity sold my wife a very special watch which means the world to her.
it is like being part of the family when you visit the store which is exceptional.
i would highly recommend Berry's Nottingham for there professional approach and all the staff are excellent

Lovely visit to berry’s jewellers purchasing my new omega today. Great service and knowledge from Runa made it a lovely memorable experience.
Thankyou to Runa and the team

I’ve been a customer of Berrys Windsor for many years, and I keep coming back. They are friendly, knowledgeable and professional and I always feel welcome. They have a superb range of watches and jewellery in store, and I would have no hesitation in recommending Berrys.

My partner and I arrived to look at rings and Emma was very accommodating and attentive. She helped to pick out three that we loved.

When the time came to purchase the one we wanted, the service over the phone was excellent. I came to pick the ring up 2 weeks ago and I couldn't be happier with the further service I received in store. Thank you very much.

We returned to Berry’s in Windsor today to buy my eternity ring. We bought my engagement ring at Berry’s and both our wedding rings there too. We cannot fault the service we received on each visit - the Windsor store has a friendly, approachable and very knowledgeable team. It’s always a pleasure to visit.

Emma was amazing from start to finish. We had no idea of rings when we started our journey and didn’t have an appointment but Emma welcomed us in and made us feel at ease straight away. She listened to our criteria and went above and beyond to make sure we got the right rings for us. I was also interested in a watch and she made time for me to look at one and even order one into store for me to try on which subsequently, made me buy it! Honestly couldn’t recommend Berry’s and Emma enough and will be my go to person for any jewellery going forward.

An exceptional experience from start to finish. The team at 22 Commercial Street are genuinely knowledgeable, warm, and professional - never pushy, always helpful.

What sets them apart is the level of thought and care that continues after the sale. Their commitment to after-care is outstanding and gives you real confidence in every purchase.

Highly recommended to anyone looking for a retailer they can trust for the long term.

My first experience with Berry's was August 2024 when my now husband and I were looking for an engagement ring. The service by Will was so good we returned to buy our weddings February 2025 and again in November to look at eternity rings and returned in February 2026 to collect the ring Will had recommended. I can't praise Will enough. He has the most pleasant nature of a true gent and a lovely personality, very humorous and made us feel like friends rather than acquaintances. Nothing is ever too much. His guidance and kindness has now brought us back to Berry's with the purchase of 4 rings in 3 years and we love them all. You can buy jewellery anywhere, however you cannot beat the service at Berry's or the quality. Thanks Will, sure we will see you as soon as I can talk the hubby into those diamond earrings 😀. He is an absolute credit to your Company and the reason we keep coming back. Julie and Keith xx

The service and aftersale service is excellent! Tia , Wil and all the staff are very obliging and helpful. They make you feel at home and special as nothing is too much trouble . This is the only jewellers we would use in the future (NEWCASTLE STAFF).

Exceptional service, a vist to Berry's is always memorable. Special thank you to Sara you are absolutely fabulous.

Joshua Langstaff has been a very pleasant, polite, confident and helpful member of your team, delivering excellent customer service right from the minute I stepped into the shop.

He organised the perfect ring designed and crafted exactly to my requirements and the process ran like clockwork.

I am delighted with my ring.

Thank you to all in the process who made it happen.

I recently purchased a new Omega “Snoopy” from Berry’s Jewellers in Leeds, and I couldn’t be happier with the entire experience.

From start to finish, the service was fantastic. Rod, who looked after me, was absolutely second to none. His knowledge, professionalism, and genuine enthusiasm made the whole process feel special rather than transactional. He took the time to answer all my questions and ensured everything was perfect.

Buying a watch like this is a big moment, and Rod and the team at Berry’s made it truly memorable. I wouldn’t hesitate to recommend them to anyone looking for a luxury timepiece.

Thank you again for such an outstanding experience!