Berkeley Psychiatrists Reviews 

1,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for making them feel comfortable, relaxed, and fully listened to during their psychological assessments. Reviewers consistently highlight that the clinicians are exceptionally kind, thorough, patient, and empathetic when discussing sensitive medical conditions. A few other people also felt that the administrative process, team communication, and follow-ups were handled efficiently. Consumers additionally noted that appointment scheduling, quick processing times, and prescription delivery were managed remarkably smoothly. People deeply appreciate the clear explanations, ongoing guidance, and dedicated support provided throughout their entire healthcare journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,618)

787 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Spencer was absolutely brilliant

Dr Spencer was absolutely brilliant. I was rather anxious and felt like it was going to be boring and annoying but he was friendly, allowed me to explain, ramble and tell him my concerns. He was very thorough and explained everything to me! He was brilliant. The administrative team have been brilliant as well!!

29 July 2026
Rated 5 out of 5 stars

Dr Hollie Hearfield was a very kind and…

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD assessment. It was very comprehensive and gave him an opportunity to talk about his difficulties. Dr Hearfield made him feel at ease straight away which helped him to open up even more. She’s given us as a family a better understanding of his needs. He’s struggled with self esteem and self worth but this helped him to further understand he has a disability. We have been given a path to further help and support him and ways to increase his independence.
Would highly recommend and very grateful we found this clinic.

20 July 2026
Rated 5 out of 5 stars

Adult female - autism

Dr. Hollie Hearfield was the kindest, most compassionate and understanding professional I’ve ever encountered (I think I’ve seen my fair share). I’m a 31 year old female who has been diagnosed with mental health problems my entire life, but I knew there was something more to it. Dr. Hearfield has given me such clarity and understanding about myself and I am so grateful for her help. I really recommend her if you’re an adult female. She made me feel comfortable immediately and it was easy to open up and be my ‘real’ self with her, nothing I said felt like too much. She is the best.
The overall service from Berkeley Psychiatrists has been amazing, so quick to respond to emails and assist with booking. I also received my report soon after which was detailed and insightful. 10/10. Thank you!

29 July 2026
Rated 5 out of 5 stars

After my initial appointment

After my initial appointment.
I had a great nurse on my second appointment. He really helped me understand. I was quite shocked at my diagnosis and needed to process it. He took time to explain.

29 July 2026
Rated 5 out of 5 stars

Berkeley Psychiatrists

I was referred to Berkeley Psychiatrists through the NHS Right to Choose pathway, and they absolutely delivered on their promised waiting times.

My assessment was with Rachel Smart, and I honestly couldn’t have asked for a better experience. She was professional, friendly, and easy to talk to, making what could have been a very daunting assessment feel relaxed and comfortable. Rachel kept the assessment moving at a good pace, gently keeping me focused while also taking the time to build rapport. She even shared some of her own everyday household dilemmas, which really helped put me at ease and made the conversation feel much more natural.

At the end of the assessment, Rachel explained my diagnosis with kindness and compassion. She recognised how emotional it was for me and was incredibly understanding and supportive while I processed everything.

To top it all off, I received my assessment report within just four days, which was far quicker than I expected—especially compared with the much longer wait for my son’s report from another Right to Choose provider.

From start to finish, the service was efficient, professional, and genuinely caring. I’m so grateful to Rachel and the team at Berkeley Psychiatrists and would highly recommend them to anyone considering the NHS Right to Choose pathway.

14 July 2026
Rated 5 out of 5 stars

Adult ADHD diagnosis and ongoing support

I couldn’t recommend Dr Hollie Hearfield more highly. From the first appointment the process was clear and unhurried, and she guided me through the ADHD diagnosis putting me at ease and taking the time to go through everything in detail.

The support since has been just as good - we tried a couple of options before settling on lisdexamfetamine, and the difference has been life changing. I have combined type ADHD and now I can focus throughout the day into the evening. It’s helped me massively with impulse control especially around eating behaviours in the evening especially as well as being less anxious.

I’m genuinely grateful for all the support and advice which has made such a big difference for me.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Dr Helen Whitworth at Berkeley Psychiatrists

I had my online ADHD assessment with Dr Helen Whitworth at Berkeley Psychiatrists, and the experience was excellent from start to finish. Dr Whitworth was warm, welcoming, professional and immediately put me at ease. She listened carefully, explained everything clearly, and made what I expected to be a daunting process feel completely painless. I would highly recommend her to anyone seeking an ADHD assessment.

10 July 2026
Unprompted review

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