Berkeley Psychiatrists Reviews 

1,620
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for making them feel comfortable, relaxed, and fully listened to during their psychological assessments. Reviewers consistently highlight that the clinicians are exceptionally kind, thorough, patient, and empathetic when discussing sensitive medical conditions. A few other people also felt that the administrative process, team communication, and follow-ups were handled efficiently. Consumers additionally noted that appointment scheduling, quick processing times, and prescription delivery were managed remarkably smoothly. People deeply appreciate the clear explanations, ongoing guidance, and dedicated support provided throughout their entire healthcare journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. Psychiatrist
  2. Child Psychologist
  3. Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,620)

795 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasant surprise

Great communication, I got my ADHD right to choose assessment very quickly and was so surprised. Professor Chandrappa understood my difficulties and wrote a very detailed report which clearly reflected my experience. After diagnosis, I had a titration appointment in a matter of days where the various options were clearly explained and I was told what to do if I had any concerns. Highly recommend

29 June 2026
Rated 5 out of 5 stars

Great Assessment with Sarah Jenkins

I had my assessment with Sarah Jenkins, and she was absolutely fantastic. I was quite nervous about being able to express myself, but she immediately put me at ease. I'm actually surprised by how well she was able to help me explain my symptoms and experiences.
I would definitely recommend Sarah to anyone considering an assessment. Thank you so much for such a positive experience, if you're reading this!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Wish I had done this sooner if I knew the assessment would be like this!

I have been putting off getting an ADHD diagnosis for years as so many of us with ADHD do.....I had researched Dr Hollie Hearfield and loved the sound of her approach, and I was not disappointed. I work in mental health for the NHS and all I can say is any patients would be so lucky to have her. She is just so personable, funny and approachable. I was really nervous but she put me at ease straight away and made me feel seen and understood for all my traits. Explained the whole post diagnosis process so accessibly and clearly that I felt really empowered after the assessment. Sent an email immediately with overview of plan, couldn't recommend highly enough.

25 June 2026
Rated 5 out of 5 stars

Dr Dutta was great

Excellent, can’t fault them at all tbf, I didn’t trust the cheap adhd test for £200 websites. It gave me peace of mind to use Berkeley even though they cost more, I truly believe they are one of the best. When told my gp I was diagnosed first thing he asked was who diagnosed you. I feel like if I had used cheapadhdtest.com or whatever he would have been skeptical.

25 June 2026
Rated 5 out of 5 stars

I highly recommend Berkeley Psychiatrists on Right to Choose

I had a really positive experience with Berkeley Psychiatrists and would happily recommend them to anyone considering going through the Right to Choose pathway for an ADHD assessment.

From start to finish, the process was straightforward, communication was clear, and the waiting time was much shorter than I expected.

My diagnostic assessment was with Sarah. There were several forms to complete beforehand (which, ironically, I procrastinated on!), but Sarah kindly sent me a reminder the day before my appointment, which prompted me to get everything finished. Even though I submitted everything at the last minute, she'd clearly taken the time to review it all before we met.

During the assessment, I felt genuinely listened to and understood. Sarah was warm, reassuring and incredibly knowledgeable. She struck the perfect balance between being professional and experienced without feeling overly clinical or intimidating. She explained everything clearly, answered my questions, and made me feel informed and empowered throughout the process. I also received my diagnosis and written report very quickly afterwards, which gave me time to reflect before starting treatment. Thanks to a cancellation, I was also able to begin titration sooner than expected.

My titration appointment was with Connor, and that was equally positive. I'd submitted my blood pressure readings and weight beforehand, so everything was ready to go. Connor took the time to understand my situation, explained how the medication works, discussed potential side effects, answered all my questions, and sent through helpful information to read afterwards. The appointment felt very personalised rather than like a one-size-fits-all consultation, and we arranged my first review appointment before finishing.

Overall, I've had a fantastic experience with Berkeley Psychiatrists. The whole team has been professional, efficient and genuinely supportive throughout what can be quite a daunting process. I'm really glad I chose them for my ADHD diagnosis and treatment journey.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Dr Jojo

Dr Jojo, has and continues to be a great source of advice and provides this with empathy and professionalism, I could not recommend her more highly.

24 June 2026
Rated 5 out of 5 stars

Very positive titration experience

I've been a patient with Berkeley Psychiatrists for the past couple of months for ADHD medication titration. Suzie Hawkins has been the main person overseeing my care, and I always value her empathy, active listening, and informative advice and suggestions. Really glad she and Berkeley have been part of my journey.

2 June 2026
Rated 5 out of 5 stars

An assessment that made me feel understood

I had my adult ADHD assessment with Sarah Jenkins at Berkeley Psychiatrists, and I couldn’t have asked for a better experience.

From the moment the assessment began, Sarah made me feel comfortable and gave me the time to explain my experiences without ever feeling judged or rushed. She listened carefully, asked thoughtful questions and genuinely wanted to understand how ADHD had affected my life from childhood through to adulthood.

After receiving my report, I was genuinely impressed by how accurately it reflected my experiences. It was clear that Sarah had really listened and understood what I had shared. The report was thorough, balanced and captured both the difficulties I have faced and my strengths.

For years I struggled to understand why I found everyday life so challenging despite knowing I was capable. Finally receiving a diagnosis, and doing so with someone who was compassionate, professional and straightforward, made a huge difference.

I would highly recommend Sarah and Berkeley Psychiatrists to anyone seeking an ADHD assessment. Thank you for making what could have been a daunting experience feel supportive, respectful and genuinely life-changing.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience with Berkeley Psychiatrists

My experience throughout this whole process was made comfortable and easy by Dr. Arif Alam. His calming presence put my mind at ease and made this online video experience a breeze. I would recommend Berkeley Psychiatrists, as I believe they are reputable and trustworthy.

11 June 2026
Rated 5 out of 5 stars

Excellent care and service

The care and service i received from Berkeley Psychiatrists has been excellent so far. Having not known much about the process of getting an ADHD assessment, the email and phone communication was very clear, informative and frequent. My assessment with Dr Hill took place over video call which was smooth and did not hinder my ability to go through the process. Dr Hill was prepared, kind and informative. He explained the types of ADHD there are and what I have, and explained what the next steps would be. I have felt enormous relief and happiness since receiving my diagnosis.

14 June 2026
Rated 5 out of 5 stars

Great experience!

Dr Anudha Dutta was extremely professional and sensitive to my situation. She took very comprehensive notes, treated me with kindness and understanding and was able to fully interpret what I was conveying

22 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look