The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... See more
Company replied
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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See what reviewers are saying
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... See more
Company replied
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
Company replied
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
518 reviews
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The assistant was excellent
The assistant was excellent. Wasn’t pushy, very knowledgable, and didn’t oversell the product. He asked the right questions and pointed us in the right direction for us.
13 January 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your experience! We are so pleased to hear that our assistant was able to provide you with a knowledgeable and helpful experience. Take care,
Megan at Customer Care
Great service from start to finish.
Great service from start to finish.
Leah in store was great,as we're delivery lads.
5*
15 January 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had a great experience with our service and in-store assistance. Thank you for taking the time to leave us such positive feedback! Take care, Megan at Customer Care
Knowledgeable, friendly team.
Went in to enquire about mattresses. There was a large selection and we were guided through the different types and given the opportunity to try them out, by a friendly, knowledgeable member of the team. We did not feel pressurised into making a purchase.
12 January 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found our team member friendly and knowledgeable while exploring our mattress selection. We appreciate your feedback and are glad you felt comfortable during your visit.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your positive experience; we are happy to hear that we were helpful and thorough.
Take care,
Megan at Customer Care
I was served by Leah at Yeovil who was…
I was served by Leah at Yeovil who was very helpful and informative about her products and showed us exactly what we wanted
14 January 2025
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your experience. We're happy to hear that you found our team member helpful and informative, and that they showed you exactly what you wanted.
Take care,
Megan at Customer Care
Very efficient service from start to…
Very efficient service from start to finish.
A good comfortable product
9 January 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found our service very efficient and the product comfortable from beginning to end. We appreciate your feedback, Megan at Customer Care
Great service
Fantastic and helpful staff Andy,Tracy and Leah couldn’t do enough. Defo recommend 5 stars
5 October 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our team was so helpful! We appreciate your recommendation and are grateful for your five-star rating and positive feedback.
Take care,
Megan at Customer Care
The Yeovil branch are very friendly
The Yeovil branch are very friendly, helpful and professional.
3 January 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our Yeovil branch provided friendly, helpful, and professional service. We appreciate your positive feedback, Megan at Customer Care
Very easy straightforward process
Very easy straightforward process.
Very helpful staff.
2 January 2025
Reply from Bensons For Beds - Yeovil685
We appreciate you sharing your experience! We're glad our staff was helpful and the process was straightforward for you. Thanks for the feedback, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
Thank you for your 5 star review Jason. We appreciate your kind words, Megan at Customer Care
Very helpful salesman
Richard was very helpful, he provided all the information I needed to make a purchase. He allowed me plenty of time to make a decision without being pushy!
29 December 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that the information provided was helpful and that you felt comfortable making your decision. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A positive experience
A big thank you to Tracy at Yeovil B for B!!!!
Tracy was very helpful and informative, but gave us space to browse and make up our minds, without any pushy sales pitch.
We purchased a double bed base, headboard and mattress.
A very pleasant experience 🙂🙂🙂
29 December 2024
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had such a pleasant experience! We appreciate your positive feedback regarding the helpful and informative service you received while choosing your new bed. Thank you for your purchase, Megan at Customer Care
Double bed base & king size mattress
Wanted to buy a double bed base and a king size mattress. The whole process was quick, easy and enjoyable with Tracy’s help. Once we had explained our needs Tracy was able to guide us to various options and then allow us time to think about them. Returning later to discuss and guide us again. Also clear explanations of products and time to try mattresses.
Ordering our choices was then easy and delivery arranged for 3 weeks time.
30 December 2024
Unprompted review
Reply from Bensons For Beds - Yeovil685
Thank you for your positive review – Lauryn at Customer Care 💜
Great customer service and very…
Great customer service and very knowledgable in store. We were kept up to date with the progress of our order by regular texts and emails. On the delivery day the delivery men rang to advise us of arrival time and they were extremely courteous and helpful when delivering our mattress. We also didn’t have long to wait for delivery after ordering.
29 November 2024
Very good friendly service from Tracey…
Very good friendly service from Tracey she was very helpful and polite
11 December 2024
Patient and helpful
The Yeovil sales staff were very patient during my many visits to the store, and extremely helpful.
5 December 2024
Excellent customer service
Excellent customer service. Sales team actually listened to our requirements and were extremely helpful.
19 November 2024
Great staff at Bensons Yeovil
The staff at the store were incredibly helpful, friendly, knowledgeable & professional. Could not have asked for more!!!
1 December 2024
I rang up Bensons in Yeovil and spoke…
I rang up Bensons in Yeovil and spoke to Tracy who was friendly knowledgeable and guided me to a mattress that was perfect for both summer and winter the other side, went into Bensons the following day met her laid on bed and she was so helpful and made a purchase there and then, thank you Tracy . X
22 November 2024
Unprompted review
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