Absolutely amazing company. A really special personal service, from doing the order to the excellent Jill in customer services and today to the friendly faultless delivery from Glen, Lee and Dave, Its... See more
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I’d done a lot of research for beds online and also been to another Bed shop which although was helpful did not have the range of beds I’d hoped for. After seeing a Benson one online I went into the s... See more
Absolutely first class customer service all the way through. Listened to what I needed, were professional and helpful, knew the products really well and provided a very enjoyable shopping experience.... See more
I saw the up to 50% off promotion in the window. I proceeded to purchase 4 x Slumberland Pillows by Benson. So I assumed they would have a discount. The salesman gave me a total price of £105.96. Whi... See more
Company details
About Bensons For Beds - Worthing540
Written by the company
Contact info
Unit 3 Downlands Retail Park, BN14 9LA, Worthing, Sussex, United Kingdom
- 1903235275
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Great service from showroom to…
Great service from showroom to delivery. Would recommend
Very patient and helpful in looking up…
Very patient and helpful in looking up prices and advice on types.
Called back service helpful when changing original order once we had checked the measurements.
Salesman was good showed us all the…
Salesman was good showed us all the various types of mattresses and bed bases available
Andy who served us was very helpful
Andy who served us was very helpful. Needed a new bed and mattress for my elderly mother. He found us exactly the right things we needed. He was efficient and friendly not pushy. Will use Bensons again.
Very tentative and helpful staff member…
Very tentative and helpful staff member Scott, made what I thought would be a several hour trip to figure out what we want much quicker
Sales person
Very helpful without being too pushy
Would of been 5 star but had no…
Would of been 5 star but had no discount on a £1500 mattress when store had upto 50% sale
Good selection, helpful staff
The sales representative was knowledgeable and patient as we looked at a number of beds and mattresses
Scott was very helpful and knowledgeable
Sales person was helpful and gave me…
Sales person was helpful and gave me all the information I needed
DELIVERY TAX
Customer service was how it should be, but your delivery charge is rubbish! I didn’t buy it on line I bought our mattress in store! So why am I charged delivery?
Great help, fast service, clearly explained
I’d done a lot of research for beds online and also been to another Bed shop which although was helpful did not have the range of beds I’d hoped for. After seeing a Benson one online I went into the store and it was great to see/test out. Andy was really helpful but in no way pushy, and helped me get the maximum discount I could on something I felt happy choosing. Really grateful for the help, thank you.
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