Claire at the Worksop branch was knowledgeable as well as patient, she provided us with lots of information and then gave us space to wander round the store until we made our choice.
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From choosing mattress to delivery it was a good experience I received good advice and help choosing the mattress best for me. I was kept informed all the way to the delivery date and it was brought u... See more
The company has got some good staff who are very helpfull with helping you choose youre mattress
We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.9
Excellent
226 reviews
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The staff were friendly,helpful and…
The staff were friendly,helpful and very knowledgeable
29 October 2026
Great service at the Worksop branch
Great service at the Worksop branch. Knowledgeable and friendly staff. Bought a bed … and returned today to buy furniture. Thank you!
31 October 2026
The company has got some good staff who…
The company has got some good staff who are very helpfull with helping you choose youre mattress
29 October 2026
Knowedgeable salesman anc very helpful.
25 October 2026
Claire at the Worksop branch was…
Claire at the Worksop branch was knowledgeable as well as patient, she provided us with lots of information and then gave us space to wander round the store until we made our choice.
22 October 2026
Mattress purchase
From choosing mattress to delivery it was a good experience I received good advice and help choosing the mattress best for me. I was kept informed all the way to the delivery date and it was brought up to my bedroom.i highly recommend Benson for Beds
25 October 2026
Local
Local. Sales person was very informative with answering our queries, enabling us to choose a mattress that was suitable for us.
24 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
From visiting the showroom to delivery…
From visiting the showroom to delivery and setup a smooth experience.
20 October 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
Thank you for your wonderful feedback! We are absolutely thrilled to hear that your entire journey with us, from browsing our showroom to the final delivery and installation, was such a seamless and pleasant experience. Ensuring a hassle-free process for our customers is always our main goal, and it is fantastic to know we succeeded in making this easy for you. We truly appreciate your support and hope you thoroughly enjoy your new purchase!
Team Bensons
Staff were friendly
Staff were friendly, knowledgable and gave us time to try and review the mattresses. Did not feel pressured to buy.
20 October 2026
Reply from Bensons For Beds - Worksop531
Thank you so much for sharing your experience! We are delighted to hear that our team provided a helpful and relaxed environment, allowing you plenty of time to find the perfect mattress without any sales pressure. We appreciate your kind words and hope you enjoy many comfortable nights of sleep.
Team Bensons
Great experience from start to…
Great experience from start to finish.Extremely comfortable bed, should have changed beds years ago.Highly recommend.
27 September 2026
Reply from Bensons For Beds - Worksop531
Thank you for your fantastic review! We're thrilled to hear you had a great experience and found our bed so comfortable. Your recommendation means a lot to us. We look forward to welcoming you back for another restful stay!
A quality service and British made!
A big thankyou to all involved.
22 September 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
Thank you for your kind words! We truly appreciate your support and are thrilled to hear you had a positive experience. Our team works hard to provide the best service possible, and your feedback motivates us to keep going. We look forward to serving you again!
The staff we spoke to were polite and…
The staff we spoke to were polite and helpful they gave us time to walk round and have a look, then helped and answer our questions in a way we understood.
18 September 2026
Reply from Bensons For Beds - Worksop531
Thank you for your kind words! We're thrilled to hear that our staff made your visit enjoyable and informative. We strive to provide a welcoming atmosphere and clear assistance. We look forward to seeing you again soon!
Reply from Bensons For Beds - Worksop531
We're so glad to hear you found our service very helpful and appreciated the good price! Thank you for your wonderful feedback.
Team Bensons
From the showroom staff in Worksop to…
From the showroom staff in Worksop to delivery,the whole experience was perfect,the right amount of advice and help in the store without feeling pressured,kept up to date on delivery by email,and delivery guys where great
13 September 2026
Reply from Bensons For Beds - Worksop531
Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect experience from start to finish. Our team strives to provide helpful service without pressure, and we're glad you appreciated it. We'll be sure to pass on your compliments to the delivery team!
Very good communication on ordering and…
Very good communication on ordering and delivery date. My only concern was that it was not set up. As an 85 year old it took me all day to unpack and. Assemble. Apart from that I am very pleased with my new bed.
7 September 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear you're happy with your new bed and our communication regarding your order and delivery. We understand your concern about the assembly and appreciate you sharing your experience.
Team Bensons
A great experience
A great experience. The staff and service given were excellent and the products we purchased were perfect - I'd definitely recommend Bensons for Beds
16 July 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear you had a great experience with us. It's wonderful that our staff provided excellent service and that your purchased products were perfect. We appreciate your recommendation!
Team Bensons
Bensons Aura TV Bed
We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound set up seems quite complicated. The bed was built and set up with two hours and all rubbish was taken away and the room left clean and tidy - absolutely excellent !!! Bed is amazing surround sound on TV amazing - I have reads loads of negative reviews for this bed and I wonder if maybe people aren’t able to build it and set it up correctly ?? Ours is brilliant ! Thank you :-)
28 July 2026
Reply from Bensons For Beds - Worksop531
We are absolutely thrilled to hear about your excellent experience with the delivery and setup of your Aura TV bed! It's wonderful that our team was polite, helpful, and ensured everything was built and set up perfectly, leaving your room clean and tidy. We're so glad you're loving your amazing new bed and its surround sound!
Team Bensons
Reply from Bensons For Beds - Worksop531
Thank you very much for your review. We are glad you enjoyed the service provided.
Customer service was exceptional in the…
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved, from sales, customer service and delivery, was very friendly and accommodating.
5 July 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear that you found what you were looking for quickly and that your mattresses were delivered smoothly! It's wonderful that our sales, customer service, and delivery teams were friendly and accommodating.
Team Bensons
Friendly staff
Friendly staff, and knowledgeable.
Very quick putting up bed and removed all rubbish
19 July 2026
Reply from Bensons For Beds - Worksop531
We're so pleased to hear that our staff were friendly and knowledgeable, and that the bed was quickly put up with all rubbish removed. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
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