Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... See more
Company replied
Location
Switch location1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
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See what reviewers are saying
I went to Bensons for Beds because that firm had beds as their main sale item. Beds are their main line where otheer companies have beds as a side line. All i wanted was a new matress, bet Bendons for... See more
Company replied
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... See more
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... See more
Company replied
Company details
About Bensons For Beds - Workington695
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, United Kingdom
- 190061179
4.5
Excellent
175 reviews
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Very helpful store assistant nd…
Very helpful store assistant nd friendly and welcoming which gave us good information in the product
13 April 2025
Reply from Bensons For Beds - Workington695
Thank you for your kind review! We're so glad our store assistant was able to provide helpful information and a friendly experience for you. Come back anytime!
Fantastic staff
Went to purchase 3 new beds the staff were welcoming and left us to look and lay on the beds and kept popping to see if we were ok and answered all our questions we had.
I’ve dealt with both the staff for many years and they are a credit to the company plus nothing is ever a problem, helpful and informative
4 March 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that our staff made your bed-buying experience so positive. It's great to know they were welcoming, helpful, and informative while assisting you in finding the perfect beds. We appreciate your kind words, Megan at Customer Care.
Reply from Bensons For Beds - Workington695
We appreciate your feedback! Our team is dedicated to providing helpful and informative service to all our customers.
Thank you, Megan at Customer Care
Brilliant service
From ordering to delivery i was kept up to date via email and text message. The day before delivery i got a phone call to confirm an estimated delivery time and on day of delivery they rang when they were around 30 minutes away. Delivery men were brilliant and put all items in the room I asked and asked for a sheet or towel to put over the boxes they were leaning against the wall so the wall didn't get marked.
2 March 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you were well-informed throughout the ordering and delivery process. It's great to know our delivery team was so helpful and considerate in your home. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We're happy to hear that you find our bed very comfortable! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We appreciate you letting us know about your positive experience with our helpful staff! We are so glad we could provide great service.
Thank you, Megan at Customer Care
The Workington store is great
The Workington store is great. Andy is fantastic and always happy to help.
7 February 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you had such a positive experience at our Workington store. We appreciate your kind words and thank you for your feedback. Take care, Megan at Customer Care
Extremely helpful and friendly
Extremely helpful and friendly, no pressurised selling.
31 January 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you found our team helpful and friendly. We appreciate you noting our no-pressure approach to sales.
Take care, Megan at Customer Care
Very nice and helpful staff
Very nice and helpful staff ! And purchased a very comfortable mattress !
23 January 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that our staff was helpful and that you find your new mattress comfortable! Thank you for your positive feedback; it means a lot to us, Megan at Customer Care
The sales lady was great
The sales lady was great, really helpful, knew all the products. No messing about.
15 January 2025
Reply from Bensons For Beds - Workington695
We appreciate your positive feedback! We're glad the saleswoman was helpful and knowledgeable about our products. Thank you for your custom, Megan at Customer Care
Friendly and helpful visit
Friendly and helpful staff who were well-informed resulting in a good purchase
16 January 2025
Reply from Bensons For Beds - Workington695
We appreciate your kind words! We are happy to hear that our well-informed team provided helpful service, resulting in a good purchase for you.
Take care,
Megan at Customer Care
Attentive staff and welcoming…
Attentive staff and welcoming atmosphere in the showroom.
This was our second time back to Benson beds for a mattress.
Sound advice and very Knowledgeable staff and competitive finance options.
7 January 2025
Reply from Bensons For Beds - Workington695
We appreciate you taking the time to share your repeated positive experience! We're happy to hear that our attentive staff, welcoming atmosphere, and knowledgeable advice met your needs.
Take care,
Megan at Customer Care
Very good service in Workington store…
Very good service in Workington store from the advisor & store manager.
Both were very helpful & informative.
29 December 2024
Reply from Bensons For Beds - Workington695
We appreciate you taking the time to share your experience! We're happy to hear that our team in Workington was so helpful and informative during your visit.
Take care,
Megan at Customer Care
The staff were really wonderful
The staff were really wonderful, could not do enough to help with everything. They need commending.
1 November 2024
Pleasant and helpful staff
30 September 2024
Easy purchase of what we wanted!
Easy purchase of a new mattress and bed frame for my daughter. The sales assistant was knowledgeable and helpful and we left with exactly what we wanted. Great customer service
14 September 2024
Great experience with Ryan, Workington branch
I had a great couple of hours with Ryan in the Workington store. He was very knowageable and helpful and very patient when it came to me deciding between the final two!
There was no pressure to buy and no rushing to choose the final bed. He persuaded me to go for the ottoman bed which was the best option for my requirements even though I didn't realise it at the time!
26 August 2024
Super service
28 August 2024
The staff were excellent
The staff were excellent; however as my purchase is not due to be delivered until 9th September, I cannot comment on the product.
15 August 2024
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