Really lovely experience. Given time to browse and try beds. Our helpful assistant George was on hand to help and answer our many queries
Location
Switch locationRiviera Way, TQ2 7AP Torquay, Devon, GB
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See what reviewers are saying
From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensu... See more
Company replied
Steve & George where absolutely brilliant, full of information & knowledge. Helped us find our perfect mattress. Talked us through the process with respect & understanding. Well done. I highly rec... See more
Company replied
We visited Torquay, just before Christmas, but life got in the way and we didn't get the bed we wanted. We returned in May, George remebered us and sorted us out the the most perfect Tempur mattress... See more
Company replied
Company details
About Bensons For Beds - Torquay Riviera Way
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Riviera Way, TQ2 7AP, Torquay, Devon, United Kingdom
4.8
Excellent
198 reviews
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Really lovely experience
Really lovely experience. Given time to browse and try beds. Our helpful assistant George was on hand to help and answer our many queries
28 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good experience
A very smooth experience from sales to delivery. All those involved were professional, courteous and helpful.
25 August 2026
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
Hello,
Thank you for your kind words! 😊 We're delighted to hear everything went smoothly from sales through to delivery. We'll be sure to share your feedback with the team. Enjoy your purchase, and we hope to see you again soon,
Megan | Customer Care Specialist⭐
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you're happy with the great quality of our products and found your bed solid and easy to assemble! Thank you for your wonderful feedback.
Team Bensons
Friendly staff in your Torquay branch.
The Staff in your Torquay branch were so helpful and polite. They made me feel welcome even though I had gone to have a mattress exchanged.
22 August 2026
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your kind words! We strive to provide exceptional customer service and we're happy that our Torquay branch was able to make your experience a positive one. Your satisfaction is our priority and we look forward to serving you again in the future.
Have not received the Bed and you are…
Have not received the Bed and you are asking me to review now ?.
14 August 2026
Reply from Bensons For Beds - Torquay Riviera Way
Hello Mr White,
We sincerely apologise. We can see that your delivery has taken place and have contacted you to help further.
Thank you,
Megan | Customer Care Specialist
George was helpful and patience gave us…
George was helpful and patience gave us his advice and let me make the decisions. There was no rush. He gave good advice all road.
10 August 2026
Reply from Bensons For Beds - Torquay Riviera Way
Thank you so much for your kind words, we are thrilled to hear that George provided a helpful and patient experience for you. Our team strives to provide excellent advice and let our customers make the decisions at their own pace. We appreciate your feedback and hope to assist you in the future!
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear that your order arrived on time and that you were kept informed every step of the way until delivery. Thank you for your kind feedback!
Team Bensons
We have recently purchased 2 beds from…
We have recently purchased 2 beds from you and both were delivered. The guys were so friendly and very careful taking the beds to the rooms we wanted them. Definitely recommend and will use again.
10 August 2026
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you had such a positive experience with your recent bed purchases and that our delivery team was friendly and careful. We truly appreciate your recommendation and look forward to serving you again!
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent experience
Excellent choice in store, helpful staff, quick availability and a super delivery experience. Would recommend to anyone.
5 August 2026
Reply from Bensons For Beds - Torquay Riviera Way
Thank you so much for your kind words! We strive to provide friendly and professional service and we are happy to hear that our advice was helpful to you. We appreciate your support and hope to assist you again in the future.
Reply from Bensons For Beds - Torquay Riviera Way
Thank you so much for the kind words! Our team strives to provide top-notch service to all of our customers. We are thrilled to hear that our staff was able to assist you with their expertise. Thanks for choosing our business!
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear you found our in-store service helpful and our staff warm, clear, and friendly. Thank you for sharing your positive feedback!
Team Bensons
From start to finish
From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensure a shorter waiting time and the guys that delivered were friendly and professional. Will definitely be recommending them. There are a lot of companies who would do well to look at their level of service and efficiency.
30 July 2026
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear about your first-rate experience with us! It's wonderful that your mattress was delivered quickly and efficiently, and that our delivery team was friendly and professional. We truly appreciate your recommendation!
Team Bensons
Reply from Bensons For Beds - Torquay Riviera Way
We are so pleased to hear you had such a positive experience with both our in-store and delivery service. Thank you for your wonderful feedback!
Team Bensons
Friendly advice in-store updates on…
Friendly advice in-store updates on delivery and time slots were 2 hour window plus a call from the driver on the morning. I felt like I was getting customer service 100% recommend 😁👍
22 July 2026
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your wonderful review! We're delighted to hear that you received friendly, helpful advice in store and felt well informed throughout the delivery process. It's great to know that the delivery updates and driver's call helped make everything smooth and stress-free.
Thank you for your recommendation and for choosing us. We hope you enjoy your new purchase!😊
Fast efficient and on time
25 July 2026
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your review! We're delighted to hear that you found our service fast, efficient, and on time. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we delivered on that for you.
We really appreciate your feedback and thank you for choosing us. Enjoy your new purchase! 😊
Good staff
Very nice chap who served me. He was very efficient. Answered any questions I had.
22 July 2026
Reply from Bensons For Beds - Torquay Riviera Way
We're so pleased to hear that our team member was very efficient and answered all your questions. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Salesman was excellent
Salesman was excellent. We are both 79 and I have Spinal Stenosis and a bit deaf. Took his time to ensure we got the right bed. Excellent service
15 July 2026
Reply from Bensons For Beds - Torquay Riviera Way
We are so pleased to hear that our salesperson took the time to ensure you found the perfect bed. It's wonderful to know you received excellent service.
Team Bensons
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