Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... See more
Location
Switch locationUnit 3 Priory Fields, Priory Avenue, TA1 1QS Taunton, Somerset, GB
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See what reviewers are saying
We had a great experience in the store. The staff were friendly and not pushy in the slightest. Gave us time to look around the store first. Gave honest advice when choosing the best mattress to go wi... See more
Have bought several items all at different times.staff always very helpful and friendly. Bensons kept me informed on delivery updates.on day of delivery was given time slot which was helpful. Each ite... See more
Company replied
The three guys working in your taunton branch were amazing, funny, actually interested in us, total respect for diversity, brilliant service
Company details
About Bensons For Beds - Taunton114
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, United Kingdom
- 1823423831
4.8
Excellent
516 reviews
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Perfection
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away.
The bed is wonderful and l have never slept so well in the past. Great experience. Thank you.
I would highly recommend Benson for Beds.
1 August 2026
The three guys working in your taunton…
The three guys working in your taunton branch were amazing, funny, actually interested in us, total respect for diversity, brilliant service
16 August 2026
Excellent sales mam very helpful and…
Excellent sales mam very helpful and helpled with my choices because of his hood knowledge
13 August 2026
Friendly and helpful staff
We had a great experience in the store. The staff were friendly and not pushy in the slightest. Gave us time to look around the store first. Gave honest advice when choosing the best mattress to go with my daughter's new bed.
10 August 2026
Unprompted review
As I expected having used Bensons last…
As I expected having used Bensons last time.Thanks .
10 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Taunton114
We're so pleased to hear that our team was helpful and knowledgeable, and that you felt no pressure during your visit. Thank you for your wonderful feedback!
Team Bensons
I didnt get pushed into staff for…
I didnt get pushed into staff for buying items i didnt want. Staff was lovely.
2 August 2026
Reply from Bensons For Beds - Taunton114
We're so pleased to hear that you had a positive experience and felt comfortable with our staff, without any pressure to purchase items you didn't want. Thank you for sharing your kind words!
Team Bensons
Fantastic service
Chris, Knowledgeable sales team member , listening to our requirement, no pressure, once choice made delivery performance and customer satisfaction fantastic, delivery team great, assembled in chosen room, packaging taken away
3 August 2026
Reply from Bensons For Beds - Taunton114
Thank you for your wonderful feedback! We're delighted to hear that our sales team member was knowledgeable and listened to your requirements without any pressure. It's fantastic to know that our delivery performance and customer satisfaction were excellent, and that our delivery team assembled your item and took away the packaging.
Team Bensons
Joss at the Taunton store has been a…
Joss at the Taunton store has been a proper star, customer service was outstanding used him 3 times and would recommend the store because of him
Thank you
3 August 2026
Reply from Bensons For Beds - Taunton114
We're absolutely thrilled to hear about your outstanding experience at our Taunton store! It's wonderful to know that our team member provided such excellent service on multiple occasions.
Team Bensons
Reply from Bensons For Beds - Taunton114
We're so pleased to hear you received great service throughout your experience, from your visit to the shop all the way through to delivery. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Taunton114
We are so pleased to hear that our team was very helpful and knowledgeable. We truly appreciate your kind words and positive feedback!
Team Bensons
Reply from Bensons For Beds - Taunton114
We're so happy to hear that your experience was excellent from the moment you arrived! Thank you for sharing your positive feedback with us.
Team Bensons
Good experience
Good experience, felt welcomed into the shop and options explained clearly to us
28 July 2026
Reply from Bensons For Beds - Taunton114
We're so pleased you had a good experience and felt welcomed into our shop. It's great to hear that the options were explained clearly to you. Thank you for your kind feedback!
Team Bensons
Taunton
Dealt with Taylor from taunton branch calm professional a credit to the company he was patient with me trying to find us the right bed and In the end found somthing perfect. Thanks again Taylor
25 July 2026
Unprompted review
Reply from Bensons For Beds - Taunton114
Thank you for your wonderful review! We're delighted to hear that Taylor at our Taunton store provided such calm, professional, and patient service while helping you find the perfect bed.
Thank you for choosing us, and we hope you enjoy many comfortable and restful nights in your new bed! 😊
Everything delivered on time
Everything delivered on time, efficiently as promised. Kept us informed throughout the process.
19 July 2026
Reply from Bensons For Beds - Taunton114
We're so pleased to hear that everything was delivered on time and efficiently, just as promised. It's wonderful to know we kept you informed throughout the process. Thank you for your kind feedback!
Thank you for your review - Lauryn at Customer Care 💜
was very happy with the service i had…
was very happy with the service i had in the store.
19 July 2026
Unprompted review
Reply from Bensons For Beds - Taunton114
We're so pleased to hear you were very happy with the service you received in our store. Thank you for sharing your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care
Awful delivery service
Awful delivery service, they left 3 super king size beds and mattress in living room for myself and my wife to carry upstairs. They said the delivery time is 2 pm but they actually delivered in the evening around 7pm.
3 July 2026
Unprompted review
Reply from Bensons For Beds - Taunton114
Thank you for sharing your feedback. I'm truly sorry to hear about the difficulties you experienced with your delivery. I understand that during the delivery, the drivers were unable to get the items upstairs themselves. I understand this has caused an inconvenience and I will feed this back so we can improve our services in the future.
Thank you for your review - Lauryn at Customer Care.
At main store & delivery
At main store , Great service, friendly and extremely patient & helpful.
Some delivery issues easily resolved by the company but nothing that would prevent me from using Bensons in the future. Delivery services very good.
Thanks.
2 February 2026
Reply from Bensons For Beds - Taunton114
We're so glad to hear you received great service and found our team friendly and helpful. We appreciate your understanding regarding the delivery and look forward to serving you again!
Team Bensons
Salesman was helpful
Salesman was helpful, not pushy. Delivery men were great, efficient and tidy.
17 June 2026
Reply from Bensons For Beds - Taunton114
We're so pleased our team was helpful and our delivery efficient. Thank you for your kind feedback!
Team Bensons
From order to delivery
I was kept well informed of the progress of my order. The disposal of my old bed mattress and headboard was done efficiently. The delivery and construction of my new bed was courteous helpful and friendly, all packaging taken away, great service.
17 June 2026
Unprompted review
Reply from Bensons For Beds - Taunton114
We're so pleased you were kept well informed and that the disposal of your old items was efficient. It's wonderful that our team was courteous, helpful, and friendly, and that all packaging was taken away. Thank you for your feedback!
Team Bensons
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