Both my wife and I went to the store in Cadle Fforestfach Swansea, we went several times before we made our purchase of 2 single Tempur mattresses we were helped on each occasion by an assistant cal... See more
Location
Switch locationUnit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
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See what reviewers are saying
Helpful member of staff in the shop. updates on the progress of my order. Delivery on the correct date and within the stated time slot. Helpful and experienced delivery men who assembled the bed and t... See more
Company replied
Wish we'd gone to Bensons for beds first instead of wasting our time at other bed suppliers. The sales girl was not pushy and gave us plenty of time to browse around the shop before approaching us. We... See more
Company replied
Absolutely amazing staff - so helpful. They tried to get us the best deals and just made everything easy. They left us alone to look around in our own time and didn't attempt to influence us into... See more
Company replied
Company details
About Bensons For Beds - Swansea707
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, United Kingdom
- 1792796305
4.9
Excellent
319 reviews
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Great Savings
Great Savings on Tempur Mattress with 20% off plus additional Military Discount.
Great staff and buying was an easy process.
Swansea Branch.
5 January 2025
Reply from Bensons For Beds - Swansea707
We're happy to hear that you had a great experience at our Swansea branch and found the mattress savings beneficial. Thank you for your positive feedback on our staff and easy buying process!
Take care,
Megan at Customer Care
Sales assistant was helpful
Sales assistant was helpful yet allowing us time to consider the options that was outlined
1 January 2025
Reply from Bensons For Beds - Swansea707
We're glad you appreciated the assistance and the time to explore your choices. Thank you for sharing your positive experience with us!
Take care,
Megan at Customer Care
Very knowledgeable of all the products…
Very knowledgeable of all the products in the store and extremely helpful with guiding us to the best beds.
Very happy with the deals in store too.
30 December 2024
Excellent staff in store
Excellent staff in store, the lady was extremely knowledgeable and helpful.
She allowed me time to try out beds & did not rush me into buying and told me to take my time. I went back a second time to finally decide between 2 mattresses and the same lady helped me without being pushy.
6 December 2024
The staff so helpful
The staff so helpful
Pity one part of order due January bed basethe other by the mattress company not till March!
5 December 2024
Very helpful staff,easy to order beds…
Very helpful staff,easy to order beds and arrange delivery.
14 November 2024
NEEDED A MATRESS FOR MY BAD BACK !
NEEDED A MATRESS FOR MY BAD BACK SPOKE WITH AILSA IN STORE SHE WAS AMAZING TRIED OUT LOTS OF BEDS SHE WAS SO PATIENT AND SO HELPFUL WE FOUND A LOVELY BED BOUGHT IT CANT WAIT FOR NEXT WK DELIVERY ! ALL STAFF IN STORE WERE DRESSED IN HALOWEEN EVEN HAD TREATS FOR THE KIDS FABULOUS STAFF & STORE THANKYOU AILSA SO MUCH FOR FABULOUS SERVICE !
31 October 2024
Unprompted review
Excellent staff and products availability.
Good product range available to view on site at Swansea Store.
The 2 members of staff (Sarah and Ailsa) were patient, informed and had good senses of humour. Qualities essential for my disabled partner.
Sale made. Happy customers.
27 October 2024
Excellent customer service
Excellent customer service, very professional, helpful and had a smile
22 October 2024
Customer service was excellent
Customer service was excellent. Staff were knowledgeable, guided us to the products we were looking for and gave enough space for us to discuss and walk around the store.
8 October 2024
Very helpful staff who knew their…
Very helpful staff who knew their stuff! Both Sarah and Shannon were brilliant.
22 September 2024
Great service the girl serving us was…
Great service the girl serving us was very helpful
14 September 2024
All good in every way
30 August 2024
A very good experience when taking my…
A very good experience when taking my 82yr old Mum to purchase a new mattress in store. The sale advisor was friendly, helpful and showed us around without being in our faces. She explained any queries we had and my Mum decided on a mattress with no hassle. It'll be delivered Fri she can't wait as she couldn't get on with her new memory foam mattress. Thank you Bensons For Bed's Fforestfach Swansea
30 August 2024
The customer service was excellent
The customer service was excellent . The staff were very knowledgeable , considerate and helpful . Would definitely recommend.
24 July 2024
Salesperson was very informative and…
Salesperson was very informative and helpful. Knew a little about her product advice was helpful in gelping us choose. Not pushy, friendly
6 July 2024
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