Both my wife and I went to the store in Cadle Fforestfach Swansea, we went several times before we made our purchase of 2 single Tempur mattresses we were helped on each occasion by an assistant cal... See more
Location
Switch locationUnit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
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Helpful member of staff in the shop. updates on the progress of my order. Delivery on the correct date and within the stated time slot. Helpful and experienced delivery men who assembled the bed and t... See more
Company replied
Wish we'd gone to Bensons for beds first instead of wasting our time at other bed suppliers. The sales girl was not pushy and gave us plenty of time to browse around the shop before approaching us. We... See more
Company replied
Absolutely amazing staff - so helpful. They tried to get us the best deals and just made everything easy. They left us alone to look around in our own time and didn't attempt to influence us into... See more
Company replied
Company details
About Bensons For Beds - Swansea707
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, United Kingdom
- 1792796305
4.9
Excellent
319 reviews
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Good selection of mattresses
The store offers a good selection of mattresses, allowed to browse freely without pushy sales people, but plenty of help available if needed. Sales people were helpful and efficient
27 December 2023
Superb service.
Fantastic service from (I hope these names are right) Bethan, Sarah and Shannon. It felt like they were really interested in what would be best for me and that's very rare these days. Thank you so much.
12 January 2024
Shannon was very approachable
Shannon was very approachable. She knew her products inside out. Her manager was also a lovely lady which made our purchase a very enjoyable one. Hope the bed stands up to the hype
4 January 2024
Very pleased
Polite friendly helpful staff ,helped through every step of matching right bed with mattress.
6 January 2024
Bethan the manager was so helpful but…
Bethan the manager was so helpful but not in a pushy way
5 January 2024
Amazing
All of the girls in the Swansea store have been absolutely Amazing. So helpful, attentive and friendly. Excellent customer service! Thanks girls!! X
5 January 2024
Very helpful and knowledge lady who…
Very helpful and knowledge lady who took time to explain all the important information needed when buying a new bed. A little more pricy than expected, but looking forward to receiving our new bed.
29 December 2023
The service was brilliant
The service was brilliant, the lady Bethan new everything about the different ranges of beds and prices. Very happy with Benson for Beds Swansea will definitely go back again.
29 December 2023
Very helpful sales assistant
Very helpful sales assistant, lots of beds on display so choosing was made easier
29 December 2023
Swift warm welcome
Swift welcome. Sarah remembered us from a few weeks ago. Listened to our requirements and advised on products to mirror these.
29 December 2023
Easy purchase
The staff made it easy to chose the mattress we required and choosing a delivery day was easy as well
29 December 2023
Great customer service from the lady…
Great customer service from the lady dealing with orfer
27 December 2023
Fast and friendly
Bethan was so knowledgeable and friendly. Took a lot of time to explain things to us and knew her stuff. The whole thing was so smooth and delivery was fast and friendly.
15 December 2023
A pleasurable experience.
We were very impressed with the helpful attention of the sales ladies. They had excellent personalities, and were very professional. We were delighted to purchase our new mattress with your firm.
29 November 2023
Very helpful staff not pushy sales…
Very helpful staff not pushy sales person left us to look until we needed assistance
26 November 2023
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