Brilliant service from Bensons for beds Stockport. Bought mattress in Sale - great value! Knowledgeable, friendly staff. Good choice of delivery dates. Really good communication emails following purch... See more
Location
Switch locationUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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A big thank you to Gareth in the Stockport store. We later purchased the mattress online, but his help in choosing was appreciated. Great choice, no pushy sales, just a keen interest in helping.
Company replied
Service in the shop was excellent. Updates on progress was good and the bed was delivered on the exact time given. On slept on the bed two nights. It seems very comfortable.
Company replied
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... See more
Company replied
Company details
About Bensons For Beds - Stockport683
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, United Kingdom
- 1614747195
4.7
Excellent
542 reviews
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Thank you so much
Thank you so much, Julie. Expert advice, outstanding customer service, a completely enjoyable and seamless experience.
25 May 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We are so happy to hear that you had such an enjoyable and seamless experience with our expert advice and outstanding service. Thank you for your feedback, Megan at Customer Care
Julie made our whole in store…
Julie made our whole in store experience absolutely amazing.
She had expert knowledge on the products and was very friendly and reassuring at all times which took all the stress away when making big purchases.
She was literally a breath of fresh air!
30 May 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We are so happy to hear that your in-store experience was amazing! It's great to know that our team member's product knowledge, friendly attitude, and reassurance helped alleviate stress during your important purchases. Take care, Megan at Customer Care
Great customer relations
Great experience throughout trying the beds and mattresses. The sales lady was very helpful and made things very easy.
29 May 2025
Reply from Bensons For Beds - Stockport683
We're glad you enjoyed your experience. It's great to hear that our team member was helpful and made things easy for you while choosing your new bed and mattress. Thank you, Megan at Customer care
Reply from Bensons For Beds - Stockport683
We appreciate your kind words! Our team is knowledgeable, and we are so glad that we met your needs. Thank you for your feedback. Take care, Megan at Customer care
Fantastic service at their Stockport branch.
We went to the Stockport branch where Julie helped us navigate the difficult process of choosing the right bed and mattress. Julie’s attention to detail and desire to help was very much appreciated. She gave us invaluable advice at the same time giving us space to discuss and make the right decision. The choice at Bensons is fantastic and their dynamic mattress machine helped in choosing the right firmness.
Thanks Julie.
19 May 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
Thank you so much for your kind words! We are thrilled to hear that Julie was able to assist you in selecting the perfect bed and mattress. Our goal is always to provide exceptional customer service and we are glad that was reflected in your experience. We hope you enjoy your new purchase and look forward to seeing you again at Bensons! 🛏️✨ #BensonsQualityBeds
Julie was amazing
Julie was very helpful. She was knowledgeable about the product offerings and her recommendation was spot on. She knew exactly what we wanted, understood we had a budget in mind and we left very happy customers
17 May 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We are thrilled to hear that Julie provided exceptional service and helped you find the perfect product within your budget. We are grateful for your business and hope to continue providing top-notch recommendations to make you a happy customer every time!
Bensons For Beds - Stockport683
Andrej was extremely helpful. He took time to understand my mother's requirements. Showed us all options so my mum had a great choice to choose from. We came away satisfied and looking forward to the delivery. Thank you Andrej.
13 May 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
Thank you for taking the time to leave such a positive review, we strive to provide exceptional customer service and we are thrilled to hear that Andrej was able to help you and your mother find the perfect option. We can't wait to deliver and continue to exceed your expectations. Thank you for choosing our business!
The lady that served us was informative…
The lady that served us was informative but not pushy and offered a very good price reduction deal. Would definitely recommend. My mum was over the moon.
13 May 2025
Reply from Bensons For Beds - Stockport683
Thank you for taking the time to leave us a positive review! Our team is dedicated to providing exceptional service and great deals for our customers. We're thrilled to hear that your experience was a success and your mum was happy too! Come back and see us again soon.
great service ,delivery and putting bed…
great service ,delivery and putting bed together
4 February 2025
Reply from Bensons For Beds - Stockport683
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our service, delivery, and bed assembly. It was a pleasure serving you. Have a wonderful day!
Fantastic service
Julie was fantastic in helping me choose a bed both suitable for what I wanted and within my budget.
30 April 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
Thank you for such a glowing review Kate. We are thrilled to hear that Julie was able to assist you in finding the perfect bed that met your needs and budget. We appreciate your business and look forward to seeing you again in the future!
Sleep well,
Team Bensons💜
Julie in the Stockport branch
Julie in the Stockport branch has been amazing! So friendly, knowledgable and patient with me making sure l get what’s best for us, not the typical sales chat they do!
She was so lovely and fantastic with my little one too whilst l took my time and was not made to feel pressured which was a refreshing change, cannot recommend her enough and look forward to my delivery!
21 April 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
Thank you so much for sharing your positive experience with Julie at our Stockport branch! We are thrilled to hear that she provided excellent customer service and helped you find the perfect product without any pressure. Can't wait for you to receive your order!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Stockport683
We are thrilled to hear that you had a great experience with our team! Providing excellent customer service is our top priority and we look forward to seeing you again soon. Thank you for your kind words! Sleep well, Team Bensons💜
Reply from Bensons For Beds - Stockport683
Thank you so much for your kind words! Our team takes pride in their knowledge and helpfulness, and we're thrilled that you had a positive experience. Let us know if there's anything else we can assist you with. We appreciate your feedback!🙌
Quality Service
Very good Customer Service
Everything I needed to know from start to finish from the staff gave me the reason why I quickly made my mind up to buy the bed.
19 April 2025
Reply from Bensons For Beds - Stockport683
Wow, thank you for your kind words about our customer service! It's our top priority to make sure our customers have a great experience from start to finish. We're glad to hear we helped you make the right decision for your bed.
Sleep well, Team Bensons💜
Great service
Great service. Eric the salesman was extremely helpful had great knowledge.
15 April 2025
Reply from Bensons For Beds - Stockport683
Thank you for the amazing review! We're thrilled to hear that Eric provided you with exceptional service and knowledge. We strive to provide the best experience for our customers. Let us know if there's anything else we can assist you with.
Needed mattress
Visited the Stockport store on 14th April. Found Eric, our consultant, very friendly, helpful and knowledgeable and are awaiting our chosen mattress very soon.
17 April 2025
Reply from Bensons For Beds - Stockport683
Thank you for choosing our Stockport store and sharing your positive experience with us! We strive to provide friendly, helpful, and knowledgeable consultants to assist our customers. We can't wait for you to receive your chosen mattress soon!
We were given great customer service…
We were given great customer service both times when visiting the Store. Very helpful and friendly staff.
12 April 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words! We strive to provide top-notch customer service and are thrilled that you experienced just that during your visits. We appreciate your support and look forward to seeing you again soon! #HappyCustomers #GreatService
Great service
Eric was great. Service was excellent, prices were really competitive and proposed delivery date is just over a week from purchase. Highly recommend a visit.
8 April 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words, we are thrilled to hear about your positive experience with us! At our business, we strive to provide top-notch service and competitive prices. We can't wait to see you again!
Friendly and informative
8 April 2025
Reply from Bensons For Beds - Stockport683
"Thank you for your kind words! Our team takes pride in providing friendly and informative service to our customers. We're glad you had a positive experience with us." #customerlove #excellentcustomerexperience
Really good experience and the salesman…
Really good experience and the salesman was very helpful.
3 April 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words! We are glad to hear that you had a great experience and that our salesman was able to assist you. We strive to provide exceptional customer service. Have a wonderful day!
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