Bensons For Beds - Reading388 Reviews 

310
•
TrustScore 4.5 out of 5

4.7

Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

My Wife was ill at the time and mattress needed replacement [over 30 years old]. Nurses insisted on 9in, and its comfortable. My Wife never made it to return to our home & I find impossible to lift o... See more

Company replied

Rated 5 out of 5 stars

Great experience buying at Reading store as the Reading store staff helped me in buying beds and mattress for a good deal. I haven’t received my products as they are scheduled 3 weeks from the day I... See more

Company replied

Rated 5 out of 5 stars

The sales lady was knowledgeable and helpful and the delivery men, John and Tom were polite and efficient. On a very rainy day, they were careful to make sure the packaging was dry before taking it up... See more

Company replied

Rated 5 out of 5 stars

The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Reading388

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom

  • 1189337973

4.7

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(310)

26,554 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Richie was brilliant!

Richie was very helpful and professional, showed options to our budget and needs, while giving us loads of information. He even assiste solving an unrelated issue with a previous sale, which we were very pleased with. A great experience and would highly recommend.

11 June 2024
Rated 5 out of 5 stars

A welcome in-store was warm and…

A welcome in-store was warm and friendly. The salesperson was helpful and informative. Our daughter subsequently visited and was helped in a similar manner. The opportunity to purchase over the phone was much appreciated as was the arrangement for home delivery. All round a quality service thank you!

13 June 2024
Rated 5 out of 5 stars

Great experience

Great team especially Samy, so friendly and professional. He gave good advices without trying to influence our decision which product to purchase.

22 April 2024
Rated 5 out of 5 stars

No pressure buying

Shown different types of mattresses with advice and product details without pressure to buy. A time scale for trying the mattress so if not suitable you can exchange it.

10 April 2024
Rated 5 out of 5 stars

Helpful & good range of beds

Very helpful and quick to determine what we wanted. There was a special bed which advised on mattress firmness for us. It was quite an intense experience as the salesperson talked throughout. We are looking forward to our new mattress arriving in a few weeks.

29 March 2024
Rated 4 out of 5 stars

Lots of choice and who knew so many…

Lots of choice and who knew so many types of mattress! We had an idea of what we wanted and the sleep test machine to define best mattress type was interesting but no explanation of what it was assessing other than saying firm or medium mattress. Also had to be firm with sales team as to which one we wanted as always being pushed ones that were in my view extremely expensive! Probably better commission!

28 March 2024
Rated 5 out of 5 stars

Customer service is great…

Customer service is great they advised now was the best time to put a deposit on our new bed even tho we didn't have a move date. They said that didn't matter we could pay the remainder and get a delivery date once we know.
And we would get the full discount that available at the time of our purchase.

24 March 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look