Everything went as aspected the bed was really good David from bensons was really helpful and delivery team was good also
Location
Switch locationUnit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Peterborough, GB
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See what reviewers are saying
Knew pretty much what I wanted from Benson's informative website. Visited store to confirm choice. Very pleasant & helpful staff member Sarah discussed options but also knew when to let me "do my own... See more
Good service from a member of staff who really knew his mattresses! I'm afraid once I'd tried the one we opted for, nothing else measured up. Jim did call me back to let me know there was an addition... See more
The staff in the showroom were very knowledgeable about the different products available and did not try and push us towards the most expensive. Our order was processed quickly and the delivery pro... See more
Company details
About Bensons For Beds - Peterborough130
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Peterborough, United Kingdom
- 1733579606
4.8
Excellent
179 reviews
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Everything went as aspected the bed was…
Everything went as aspected the bed was really good David from bensons was really helpful and delivery team was good also
11 October 2026
Exceptional service
The staff in the showroom were very knowledgeable about the different products available and did not try and push us towards the most expensive.
Our order was processed quickly and the delivery process was exceptional with regular updates from the delivery team as to expected time.
25 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bensons For Beds - Peterborough130
Hello Mr & Mrs Noble,
Thank you for your lovely feedback! 😊 We're delighted to hear both our store and delivery teams provided friendly, helpful service throughout your experience. We'll be sure to pass on your kind words.
We hope to welcome you back soon,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Peterborough130
Hello Ms Nyatwa,
Thank you for your review! 😊 We're so pleased to hear that our staff were friendly and made your experience a positive one. A warm welcome and helpful service are what we strive for every day.
We truly appreciate your feedback and thank you for choosing us. We hope to see you again soon,
Megan | Customer Care Specialist⭐
All good from sales to delivery
19 July 2026
Reply from Bensons For Beds - Peterborough130
We're so pleased to hear that your entire experience, from the initial sale to the final delivery, was a positive one. Thank you for sharing your feedback!
Thank you for your review - Lauryn at Customer Care 💜
Brilliant service from show room to delivery
David gave us Brilliant service in store explain prices, products payment and delivery .
Delivery gentlemen’s were on time , contacted me with an estimated time and were spot on . Helped to put mattress in the bedroom , explained about 40days exchange if not the right bed.
14 July 2026
Reply from Bensons For Beds - Peterborough130
We're so pleased to hear about the brilliant service you received in-store, with clear explanations of prices, products, payment, and delivery. It's wonderful that our delivery team was on time, communicated effectively, and helped with the mattress placement, also explaining the exchange policy.
Terry and Eric were brilliant they made…
Terry and Eric were brilliant they made sure tge bed was working and in the correct place and were very polite
30 June 2026
Reply from Bensons For Beds - Peterborough130
We're so pleased to hear that our team members were brilliant, ensured your bed was working and in the correct place, and were very polite. Thank you for your kind feedback!
Great firm mattress!
My young teenager loves the bed. She likes the firmness of mattress and small double bed is perfect for her room size.
5 July 2026
Reply from Bensons For Beds - Peterborough130
We're so happy to hear your teenager loves her new bed! It's wonderful that the mattress firmness and small double size are perfect for her room.
Great service from purchase to…
Great service from purchase to delivery. Could not recommend them more.
Staff were friendly and informative and the delivery was faultless
21 June 2026
Reply from Bensons For Beds - Peterborough130
We're so pleased you had a great experience from purchase to delivery. We appreciate your kind feedback about our friendly and informative staff!
Team Bensons
Reply from Bensons For Beds - Peterborough130
We are so pleased our team was polite and helpful, answering all your questions. Thank you!
Team Bensons
Great service from Peterborough…
Great service from Peterborough branch.We made an error on the mattress we ordered and they sorted it out .Delivery tmes etc were spot on the whole team at Bensons were freindly,polite and very professional.
28 April 2026
Reply from Bensons For Beds - Peterborough130
We appreciate your feedback! It's great to know the team at the Peterborough branch provided such excellent service and quickly resolved the error with your order. We're pleased that delivery was on time and the team were friendly and professional.
It was my first time at Bensons and what an amazing service.
It was my first time at Bensons and let's just say, I found myself a new favourite bed company. The guys were not only professional but really nice, answered all my questions and most importantly, managed to get me a favourable date.
4 April 2026
Reply from Bensons For Beds - Peterborough130
We're happy to hear that your first experience with us made you find a new favorite bed company! It's great to know our team's professionalism and helpfulness, including securing a convenient delivery date, resonated with you.
Reply from Bensons For Beds - Peterborough130
Thank you! 😊 We’re really pleased to hear you’re happy with both the service and the product. Your feedback is much appreciated,
Megan | Customer Care Specialist💤
Reply from Bensons For Beds - Peterborough130
Thanks for the great review Tessa! So glad the service and communication hit the mark — that’s exactly what we aim for!
We hope to welcome you back soon!
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
From an awesome salesman to top‑notch delivery guys — love to hear the whole journey was spot on for you Miss Hutchinson! 😄👏
We wish you a peaceful nights sleep,
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
Thank you for your feedback — we’re really glad to hear you found the service polite and very helpful!
Thanks again for your support—it means a lot!
Megan at Customer Care
Delivery men excellent
Delivery men excellent. Nothing too much trouble. Very helpful.
24 February 2026
Reply from Bensons For Beds - Peterborough130
Thank you for your feedback! We’re delighted to hear that the delivery team were excellent and that nothing was too much trouble for them. It’s great to know they were so helpful — we really appreciate you taking the time to share your experience,
Megan at Customer Care
Great customer service
Great customer service, good range of products excellent quality of items purchased.
22 February 2026
Reply from Bensons For Beds - Peterborough130
Thank you for your lovely feedback Paul! We’re so pleased to hear you received great customer service and found a good range of high‑quality products. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Reply from Bensons For Beds - Peterborough130
We're delighted our staff was helpful, the product amazing, and the delivery speedy! We appreciate your positive feedback.
Reply from Bensons For Beds - Peterborough130
We appreciate you saying it was okay and on time. Thanks for your feedback; we value your time and insights.
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