Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... See more
Location
Switch locationUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... See more
Company replied
The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
Company replied
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyab... See more
Company replied
Company details
About Bensons For Beds - Oxford680
Written by the company
Contact info
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, United Kingdom
- 1865202795
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My experience in the store was really…
My experience in the store was really good. Pleased with the service. Goods are of good quality. People are very friendly. Highly recommended
The advisor was very knowledgeable and…
The advisor was very knowledgeable and helpful. He wasn't trying to push me into buying a mattress like some people would, good customer service
Really straightforward experience
Really straightforward experience! Kurtis was very helpful and gave us all the information we needed to make our purchase.
Outstanding Choice
The choice available to try in store was outstanding with matching customer service, followed up with comprehensive descriptions online in the easy to navigate webstore allowed me to make an informed decision on which mattress to go for.
The assembly charges where reasonable, but I do feel the takeaway and recycling charges where a bit of a touch. I would like to feel these charges where cost neutral to support good environmental choices. Or maybe have a link to a video of your recycling process to validate the charge.
The young lad was very helpful 👏 and…polite0
The young lad was very helpful 👏 and polite.
Our Benson experience was made great by…
Our Benson experience was made great by experienced and knowledgeable staff. They have a good range of different price levels to suit every pocket and were very helpful in all aspects of the purchase.
Helpful and informative
Was very well looked after, J was very informative and answered my questions, Was going to shop around but absolutely no need too.
Excellent service in Oxford
We went to Benson’s in Botley, Oxford. The gentleman who assisted us was extremely helpful. He was knowledgable about all your products and took time to explain everything to us. And he didn’t push us into making our decision. Very pleased indeed with the service.
There is always room for improvement…
There is always room for improvement albeit slight or marginal hence I never give full 5 stars
THe person who served us went above and…
THe person who served us went above and beyond to help us make a choice and a good choice.
I went into both your Witney and Oxford…
I went into both your Witney and Oxford branch. In both I was met by staff who were so helpful, knowledgeable and very patient. I am an elderly, disabled lady and trying beds was difficult, but the help I received was wonderful. Thank you so much, I look forward to Sleeping on my new bed.
Execellent customer service
Execellent customer service, knowledge able, had time to try mattress, no pressure very helpful and patient
Mattress purchase
Jay provided us with all of the information we needed to make our selection and ensured that we were kept informed of the order status. He was professional, friendly, helpful and patient during the decision making process and preparing the order. He was instrumental in our decision to go ahead with our purchases. We were very happy with the service we were given and look forward to the delivery.
We were looked after and had a really…
We were looked after and had a really good experience with our customer care advisor, Jay.
Julie was very helpful and informative
Julie was very helpful and informative. Having been to other stores, even bensons for beds, she was much more knowledgeable and helpful, giving us guidance and making the experience smoother.
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