The machine used to check the type of mattress was useful. The salesman was fast and efficient and did not try to oversell. Good range of options for the mattress and base and found exactly what i... See more
Company replied
Location
Switch locationUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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Great customer service from Ben! Ben was knowledgeable about the bed frames and mattresses. He allowed us time to discuss and compare on our own as well as giving his own professional opinion! I would... See more
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Had a really great experience when going to the shop for the first time, so easy to order online most days, but decided to go in person. Ben greeted me and my daughter and he was very polite and frien... See more
Company replied
Sales lady was extremely helpful in finding the right mattress for me, didn’t push me to get a particular one. Delivery guys were very friendly and nothing was too much trouble. Very satisfied with my... See more
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Company details
About Bensons For Beds - Milton Keynes621
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, United Kingdom
- 1908732029
4.8
Excellent
791 reviews
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Fast and efficient with good options
The machine used to check the type of mattress was useful.
The salesman was fast and efficient and did not try to oversell.
Good range of options for the mattress and base and found exactly what i was after.
Now has the option to packup the old bed which i could not do with a bad back, and is what was stopping me from upgrading my old bed for the past few years
24 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear you had such a positive experience! It's wonderful that our mattress machine was useful and that our team member was efficient and helpful without overselling. We're especially glad we could assist with removing your old bed, making your upgrade much easier.
Team Bensons
Reply from Bensons For Beds - Milton Keynes621
We're so glad to hear you had a fantastic experience with our service. We truly appreciate your kind words!
Team Bensons
Excellent Customer Service
Great customer service from Ben! Ben was knowledgeable about the bed frames and mattresses. He allowed us time to discuss and compare on our own as well as giving his own professional opinion! I would definitely recommend anyone to go to Benson for Beds!
17 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you so much for your kind words. We are thrilled to hear that Ben provided exceptional customer service and was able to help you find the perfect bed frame and mattress. We strive to provide a personalized and knowledgeable shopping experience for all of our customers. Thank you for recommending us.
Reply from Bensons For Beds - Milton Keynes621
We're so glad to hear that our team member was very helpful and provided you with great customer service. Thank you for your kind words!
Team Bensons
Had a really great experience when…
Had a really great experience when going to the shop for the first time, so easy to order online most days, but decided to go in person. Ben greeted me and my daughter and he was very polite and friendly, he was very detailed in his explaining and knowledgeable didn't pressure us when looking around and took it all in his stride. Thank you Ben! ☺️
17 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you so much for the kind words. We are delighted to hear that you had a fantastic experience at our shop. Our team takes great pride in providing excellent customer service, and we are thrilled that Ben was able to make your visit so enjoyable. We appreciate your support and hope to see you again soon!
Customer service was very good. Ben was knowledgeable, light touch
Customer service was very good
16 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for the positive review John. We strive to provide excellent customer service and we're glad to hear we met your expectations. Your satisfaction is our top priority. Have a fantastic day.
Ali in Milton Keynes bensons for beds…
Ali in Milton Keynes bensons for beds was excellent. Knowledgable, polite, and patient. Great customer service
15 August 2026
Unprompted review
Reply from Bensons For Beds - Milton Keynes621
Thank you for the kind words about Ali at our Milton Keynes store. We are so glad to hear about your positive experience and are proud to have knowledgeable, polite, and patient team members like him. We strive to provide excellent customer service and are happy to know we succeeded with you.
Reply from Bensons For Beds - Milton Keynes621
Thank you so much for your review! We are thrilled to hear that Charles provided excellent service. It means a lot to us to have such satisfied customers like you. We hope to see you again soon.
Very helpful
Very helpful and understanding our needs. No hard sell. We felt very satisfied with our purchase.
10 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for sharing your positive experience with us! We are thrilled to hear that we were able to help you find what you needed without any pressure. Your satisfaction is our top priority!
Sales lady was extremely helpful in…
Sales lady was extremely helpful in finding the right mattress for me, didn’t push me to get a particular one. Delivery guys were very friendly and nothing was too much trouble. Very satisfied with my experience with Bensons for beds.
13 August 2026
Reply from Bensons For Beds - Milton Keynes621
We are overjoyed to hear that you had a fantastic experience at Bensons for beds! Our team strives to provide exceptional service and we are thrilled that you found the perfect mattress with the help of our sales lady. Thank you for choosing us.
Good selection of beds and mattresses…
Good selection of beds and mattresses to try.The staff were very friendly whilst not over attentive whilst looking around. Delivery time slot is provided 2 days prior with a 2 hour window.
6 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for the thoughtful review! We pride ourselves on offering a wide selection of beds and mattresses for our customers to try. We are also happy to hear that our staff struck the right balance of being friendly without being overbearing. And we understand the importance of providing a convenient delivery time slot, glad we could make that happen for you. Thanks for choosing us.
So far so good still waiting delivery
So far so good still waiting delivery, not pushy and helpful, just need the goods to arrive
6 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your positive feedback. We pride ourselves on providing helpful and non pushy customer service. Rest assured, your delivery is on its way. Thank you for choosing our business.
Natalia was very helpful
The sales assistant Natalia was knowledgeable, friendly, and helped us to choose the best bed to suit both our needs.
8 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your glowing review of Natalia. Our team takes pride in providing exceptional customer service and we are thrilled she was able to help you find the perfect bed. Come back anytime.
Great experience with Bensons
Great experience from picking my bed to delivery.
The delivery lads were brilliant so courteous and polite. Craig was one of them. Will definitely use them again. Thank you all
7 August 2026
Reply from Bensons For Beds - Milton Keynes621
We are thrilled to hear that you had a great experience with us, from choosing your bed to delivery. Our team takes pride in providing excellent customer service, and we are especially happy that Craig made a positive impression. We look forward to serving you again in the future. Thank you for choosing us.
Sales person very knowledgeable and…
Sales person very knowledgeable and helpful made buying our mattress very easy
4 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our salesperson was knowledgeable and helpful, making your mattress purchase a very easy experience. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care
Great customer service helping us…
Great customer service helping us choose bed and good delivery service
7 August 2026
Reply from Bensons For Beds - Milton Keynes621
Thank you for your fantastic review! We're delighted to hear that you received great customer service in choosing your bed and experienced good delivery service. We really appreciate your kind feedback!
Team Bensons
Reply from Bensons For Beds - Milton Keynes621
We are so pleased to hear you found our staff member friendly and knowledgeable. Providing helpful assistance is something we pride ourselves on, and we truly appreciate your kind words!
Team Bensons
The man who severed me was lovely
The man who severed me was lovely
I went to the Milton Keynes branch
5 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so glad to hear you had such a positive experience at our Milton Keynes branch. We appreciate your kind words!
Team Bensons
Rida was super helpful and very…
Rida was super helpful and very informative. Guided us on all the payment options and mattress decisions
4 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that Rida was super helpful and very informative. It's wonderful that they guided you on all the payment options and mattress decisions. Thank you for your kind feedback!
Team Bensons
Very enthusiastic salesperson who…
Very enthusiastic salesperson who showed many bed/mattress combinations explaining cost in each case and encouraged you to try them
1 August 2026
Reply from Bensons For Beds - Milton Keynes621
We're so pleased to hear that our enthusiastic salesperson showed you many bed and mattress combinations and explained the costs. It's wonderful that you felt encouraged to try them!
Team Bensons
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