We was not rushed into purchasing a new bed. We were able to try out the mattresses and took our time to pick out the one we wanted. We were given information about everything from colours to sizing... See more
Company replied
Location
Switch locationUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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The staff in store were professional and friendly, offering the right amount of help without being pushy. When we ordered a mattress all options were given to us. The staff who delivered the mattress... See more
Company replied
A great experience in my second purchase of a new bed and mattress, especially in the discount sale. The sales team were knowledgeable, helpful and did not pressure us at all. They left us to take o... See more
Company replied
Gail at the Mansfield Bensons for Beds is wonderful! She’s incredibly knowledgeable, friendly and helpful without ever being pushy. She really took the time to understand what I was looking for, talke... See more
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Company details
About Bensons For Beds - Mansfield501
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom
- 1623428533
4.9
Excellent
793 reviews
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Ryan made our purchase straight forward…
Ryan made our purchase straight forward and easy. His knowledge helped us to choose the right mattress.
22 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you! Wonderful to hear Ryan made everything straightforward and that his knowledge helped you choose the right mattress. We really appreciate your feedback,
Megan at Customer Care🌟
Excellent service
Excellent service, shame the delivery was 2 weeks late. But they kept us well informed.
21 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your feedback Mrs Drayton! We’re delighted you received excellent service, and although the delivery was delayed, we’re glad our team kept you well informed throughout. We truly appreciate your patience,
Megan at Customer Care💜
Really helpful staff both in store and…
Really helpful staff both in store and with delivery. Would definitely use Bensons for any future beds.
21 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you for giving us 5 stars! We're so glad you found our in‑store team and delivery staff really helpful. It’s lovely to hear you’d choose Bensons again in the future — we truly appreciate it!
We’d love to serve you again in the future.
Megan at Customer Care
Very good all round service very happy…
Very good all round service very happy with product we have and total service
19 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for giving us 5 stars Mr Pepper!💜
Delighted to hear you had very good all‑round service and that you're really happy with both the product and the entire experience. That’s exactly what we love to hear!✨
Enjoy every moment with your new bed,
Megan at Customer Care
Excellent
Excellent service/delivery from ordering to receiving everything went smoothly I was kept up to date with everything thank you 😊
19 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for the lovely feedback! ⭐
We’re really happy to hear everything went smoothly from ordering to delivery, and that you were kept up to date throughout. Enjoy your new purchase — and thanks again for choosing us
Megan at Customer Care! 😊
Reply from Bensons For Beds - Mansfield501
Thank you for giving us 5 stars David! We’re so glad you found our staff friendly, helpful, and considerate. Really appreciate your lovely feedback,
Megan at Customer Care💜
Good in-store and delivery services.
Staff friendly and helpful. They will describe all the options available to each product. They were aware that I was comparing them to other Bed shops, but they didn't mind. They remained very helpful.
I'm very satisfied with the chosen products. No scuffs or marks, very clean and good quality.
22 February 2026
Unprompted review
Reply from Bensons For Beds - Mansfield501
Thank you so much for your lovely review!
I’m really glad to hear the team were friendly, helpful, and took the time to go through all the product options with you — even while you were comparing other stores. That’s exactly the kind of no‑pressure support we aim to give.
It’s great to know you’re happy with the products you chose and that everything arrived clean, unmarked, and excellent quality.
Thanks again for sharing your experience and we wish you a peaceful nights sleep,
Megan at Customer Care
Excellent svs from the start
Excellent svs from the start. Gail Bristow from the Mansfield branch was very helpful with picking our bedroom furniture a 5 star experience. The delivery was sent out and wardrobes built an all round 5 stars
7 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you so much for your fantastic review! We're thrilled to hear you received excellent service from start to finish. It’s wonderful that Gail at our Mansfield branch was so helpful in choosing your bedroom furniture and made the experience truly 5‑star. We're also delighted that delivery and assembly went smoothly and met your expectations.
Until next time, take care,
Megan at Customer Care!
Excellent customer service service
5 March 2026
Reply from Bensons For Beds - Mansfield501
julie lock,
We appreciate you sharing your experience with us, and we are so happy to hear you received excellent customer service.
Team Bensons
Brilliant customer service
Ryan in the Mansfield store was very helpful nothing was too much trouble . He is very knowledgable about all aspects of his job and he is very customer focused . He is a credit the company and he should be recognised for his outstanding service . The delivery men were very good they delivered the divan earlier than expected (they rang and let me know they were going to be early) overall we had a really good experience .
5 March 2026
Reply from Bensons For Beds - Mansfield501
Carolyn Wright,
We're happy to hear that you had such a positive experience at our Mansfield store! It's great to know that the team member was so helpful and knowledgeable, and that the delivery went smoothly. We appreciate you taking the time to share your feedback.
Team Bensons
From start to finish from purchasing to…
From start to finish from purchasing to delivery Bensons Beds were professional, helpful and reliable.
1 March 2026
Reply from Bensons For Beds - Mansfield501
Thank you for your lovely feedback — we’re so pleased to hear that from purchase to delivery, you found Bensons Beds professional, helpful and reliable.
Megan at Customer Care
The salesman was very friendly and helpful.…
The salesman was very friendly and helpful, on asking what we were looking for he made great recommendations and we ended up buying one of them.
The store had a great selection of mattresses to try out and we weren't pounced on when we walked through the door ( which is very off putting). But allowed to peruse first.
Overall a great experience on buying a new mattress!!
1 March 2026
Reply from Bensons For Beds - Mansfield501
Ms L Harding,
We appreciate you taking the time to share your thoughts! We're happy to hear the salesperson was helpful and made great recommendations. It's also great you appreciated the selection of mattresses and the relaxed atmosphere in our store.
Team Bensons
Reply from Bensons For Beds - Mansfield501
Ralph Danby,
We're glad you found our service at Mansfield great. Thank you for your positive feedback; it means a lot to us.
Team Bensons
Great service
Very knowledgeable and helpful member of staff called Sarah. Discussed options and helped us with a number of questions we had.
28 February 2026
Reply from Bensons For Beds - Mansfield501
Mr Bryan Ashford,
We appreciate you sharing your experience. We're happy to hear that our team member was knowledgeable and helpful in discussing options and answering your questions.
Team Bensons
The lady in the shop who helped us…
The lady in the shop who helped us choose which bed and mattress we were looking for was realy helpful and friendly and even had a good laugh with us, everything from choosing and paying to delivering went smoothly
27 February 2026
Reply from Bensons For Beds - Mansfield501
Sarah,
We're delighted to hear that the selection process was enjoyable, and the staff member was so helpful and friendly. It's great to know the whole experience went smoothly. Thanks for your feedback.
Team Bensons
Reply from Bensons For Beds - Mansfield501
Wendy Marriott,
We appreciate you mentioning our polite and helpful service! We are so happy you had a great experience with us.
Team Bensons
The lady that serve us
The lady that served us was the same lady that sold us a bed quite a few years ago and she was very helpful
27 February 2026
Reply from Bensons For Beds - Mansfield501
wendy ward,
We're so happy to hear that you had a helpful experience with our staff. We appreciate you taking the time to share your positive feedback!
Team Bensons
Excellent service in every way
Excellent service in every way. Informed me on every step of the way and delivery was on the time allocated by two excellent people who constructed the bed most efficiently.
I will be using the same company very soon.
27 February 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your lovely feedback! Delighted you were kept informed at every step and that the delivery team arrived on time and constructed your bed with such efficiency. So pleased you’ll be using us again—thank you!
Megan at Customer Care⭐
Brilliant service
Brilliant service, from going into the store to the 2 men delivering and putting together my new bed.
24 February 2026
Reply from Bensons For Beds - Mansfield501
Really appreciate your feedback! Delighted the whole experience—from store visit to delivery and assembly—was brilliant.
We’re so glad you had a great experience,
Megan at Customer Care
Reply from Bensons For Beds - Mansfield501
Thank you for your kind review! 😊 We’re so pleased to hear that our shop assistant was friendly, helpful, and provided great service. Your feedback means a lot to us,
Megan at Customer Care
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