Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... See more
Location
Switch locationUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
Company replied
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... See more
Company replied
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... See more
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Company details
About Bensons For Beds - Llanelli374
Written by the company
Contact info
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, United Kingdom
- 1554778340
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Benson for Beds experience
Very friendly, informative and helpful. Not too pushy but just got on with the presentation. Absolutely love the mattress.
At the Llanelli the staff were very…
At the Llanelli the staff were very helpful and knowledgeable. There was a good selection of different mattresses and names I knew.
The only thing I would say is the shop needs it's name at pedestrian eye level.
Bensons beds
Thoroughly recommend this firm. They are considerate and explain everything to help you find a suitable bed. Polite and helpful and go beyond normal service to make sure you are satisfied
Excellent service and very friendly…
Excellent service and very friendly helpful staff. Would definitely recommend Bensons.
Excellent professional friendly service.
As someone who was unsure of what I wanted in a new bed I was delighted to be met by a very helpful salesperson. After determining a price range I was shown the availability and then encouraged to browse with no pressure but with welcome advice. The salesperson was highly professional but friendly and approachable. He made the experience a pleasure. I was further impressed when a few days later he was true to his word and was able to reduce the price due to an unforeseen price drop. I would like to thank him.
Had no hassle or hard sell when buying…
Had no hassle or hard sell when buying the mattress In Pemberton. John was amazing very patient, understanding and friendly.
Just had delivery what amazing young men, very obliging happy to help in any way.
Would happily recommend
Salesman was very friendly and told me…
Salesman was very friendly and told me everything I needed toknow
(1)Could not find my account online…
(1)Could not find my account online after more than 4 days, why?
(2)Final payment method is different from a sale person told me from the shop.
Amazing in-store customer service!!
We were looking for advice to purchase a very-much needed new bed and mattress, and after searching online we decided to visit the showroom in Llanelli. We were greeted by John, who was extremely friendly and down to earth. We told him what we wanted and he listened. Instead of trying to sell to us, he supported us in making the decision that was right for us. I am so glad that we bought in store instead of online, as we wouldn’t have had the personal touch and support that John showed us.
We also opted for our old bed to be collected and new bed built - it was so worth the extra cost!! The delivery drivers were friendly and quick and they took away our old frame, and built our new bed within the space of an hour. Completely hassle free! I would highly recommend Bensons service.
John was fantastic and helped us…
John was fantastic and helped us discover exactly what we wanted. He was available but not pushy and was more interested in us getting what we wanted than the sale itself, which of course, resulted in a sale!
The gentleman was extremely helpful…
The gentleman was extremely helpful didn't pressure us in buying a mattress.. he left us to talk in private.. advised us probably in what we were buying.. very easy to talk to and very helpful
Great customer service 🌟🌟🌟🌟🌟
Ian the assistant manager was excellent. Nothing was too much trouble but he wasn’t “pushy” like some other sales men. He answered every query we had but also gave us time on our own to discuss what we wanted to do. Wouldn’t hesitate to return. 🤩🤩🤩
The sales person listened to what I wanted
The sales person listened to what I wanted to showed us relevant beds. He made the choices we had to make clear about the divan and headboard choices etc - a really pleasant experience
Helpful and patient
Great customer service.
The salesman called Ian spent lots of time with us getting the order right. There was no feeling of having to rush.
Having interest free credit a bonus!
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